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Hotel Alpenroyal

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#80 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Alpenroyal
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134 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Fife, United Kingdom
Reviewed 2 weeks ago

I don't know about other rooms but South Facing with Balcony give great view of Matterhorn. Even views of Matterhorn from large swimming pool. Food has varied over years but very good indeed this year. It is probably the only hotel in Zermatt where you can ski to door. the hotel is high up on hill side above the town...

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Thank Paul-Fife-
Reviewed 2 weeks ago

We stayed HB in the second week of Jan 2017 so a bit quiet but food was good and the staff are very attentive and friendly. Typical intimate chalet hotel with a nice bar, boot ski room good access to the central ski lift through the purpose built tunnel and the main town. It is possible to ski to the...

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Thank martin p
Hereford, United Kingdom
Reviewed 18 September 2016

Lovely views from the terrace and south facing rooms of the Matterhorn and only a short distance to the town via the James Bond style tunnel. We found all the staff to be very friendly and helpful especially Miguel in the restaurant who made sure all your needs were met.the room was very clean and although very compact the bathroom...

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2Thank bundicus
Maribor, Slovenia
Reviewed 13 September 2016

I've spent a lovely short ski-trip in Hotel Alpenroyal in March 2016 with my family. Even though it wasn't the best hotel I've stayed at in Zermatt, I still highly enjoy our trip. Hotel is located a bit outside the centre of the town, on a quiet location a bit uphill at the end of the ski run - very...

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Thank LilliMarleen
Mansfield, United Kingdom
Reviewed 13 September 2016

Our second visit. Clean, comfortable accommodation. Nothing too much trouble for the staff, who remembered us from our previous stay. A good varied continental style breakfast, and pleasant evening meals. Decent 3 star quality - hope to return.

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1Thank Charles D
London, United Kingdom
Reviewed 18 July 2016 via mobile

Stayed here for one week for Alpine hiking over Summer. My friend and I were received with shortness, rudeness and unfriendliness from the staff. No one greeted us at the train station to pick us up, as promised. Food was salty and over priced. We were forced to buy alcohol in order to receive water! The head waiter Miguel was...

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1Thank Emily M
Malvern, United Kingdom
Reviewed 10 July 2016 via mobile

We spent a week here at the end of June, would highly recommend it. Very friendly staff. One of our party needs a gluten free diet and this was catered for very well, special thanks to Juan for this. Would definitely stay there again. Well positioned for the town and access to the mountains.

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Thank sceneryWestMidlands
maidenhead
Reviewed 3 July 2016 via mobile

Hotel is nice, good alpine village hotel. Restaurant food was good. Quiet location 10mins outside the main town on foot. Perfectly good place to stay if you want a base in Zermatt. Clean and friendly staff. Lovely terrace overlooking the village and the Matterhorn. Caution: 1) hotel is up a steep hill on foot so not great for children or...

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Thank goombie
Thorold, Canada
Reviewed 3 May 2016

Hotel was excellent! Booked a room with a balcony and view of the Matterhorn, and it didn't disappoint. Hotel was in a great location, thanks in part to the roadside elevator that takes you up to the hotel which is above the village. Be sure to get the hotel shuttle to pick you up from the train station and they'll...

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Thank Kerrie T
Reviewed 19 April 2016

1.0 star rating 4/18/2016 First to Review I was very excited to come to Zermatt and my high hopes were swiftly dashed. The train dropped us off 850 meters from the hotel. There were no buses and no pick up offered by the hotel because it was after 1700. That means I had to carry over 60kilos of bags to...

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Thank StudentDoctor J

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hotel Alpenroyal

Address: Riedweg 95, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $206 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpenroyal 3*
Number of rooms: 30
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Also Known As:
Alpenroyal Hotel Zermatt
Hotel Style:
#65 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpenroyal staff and other travellers.
2 questions
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Worcester, England, United Kingdom
England
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always pay for south facing with balcony giving superb views of Matterthorn”
 of 5 bubbles Paul-Fife-, 4 Feb 2017 | Read review
“south facing upper floors with terrace view of the mountain”
 of 5 bubbles D64DSmartinp, 2 Feb 2017 | Read review
“The south facing rooms have balconies and lovely views of the Matterhorn.”
 of 5 bubbles bundicus, 18 Sep 2016 | Read review
“the Matterhorn view rooms are worth the extra”
 of 5 bubbles T2431QOcharlesd, 12 Sep 2016 | Read review
“Book a room with balcony and Matterhorn views.”
 of 5 bubbles kezt12, 3 May 2016 | Read review
5 of 5