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Ambassador Hotel Zermatt

Traveller (210)
Room & Suite (61)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Alpine-style Group-oriented Hotel, comprising three 5-story structures linked by public rooms. We are delighted to inform you that progress on the complete renovation and re-decoration of all the Ambassador's rooms and suites, including bathrooms, is going very smoothly and to schedule! Demolition and cabling complete, walls being painted, new windows and floor boards being installed. Next step furniture. We can't wait to show our clients the result of this long-awaited change! See you in December 2014!
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Property amenities
Pool
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
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Room features
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
77Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
364Reviews
227Photos
7Q+A
44Room tips
Traveller rating
  • 128
  • 146
  • 53
  • 24
  • 13
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  • English
Popular mentions
We were a party of 10 and everyone had a ball. Spacious rooms, all of which appeared to have nice views. Efficient check-in and just a few minutes from the station. No need for taxis...just walk it. We dined here on one evening at their fondue restaurant and were not displeased.
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Response from ambassadorzermatt, Manager at Ambassador Hotel Zermatt
Responded 2 weeks ago
Dear Alan C Many thanks for having taken the time to evaluate your stay in our Hotel Ambassador. We highly appreciate your great feedback regarding our central location as well as our unique meat and fish restaurant Chi-Ba-Bou. It would be our pleasure to welcoming you back in Zermatt. Best regrads Davide M.
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A very comfortable hotel located at superb spot in Zermatt. After a day’s skiing it is very convenient to relax at the hotels pool, sauna and bubblebath. The hotel offers spacious rooms which have recently been renovated. Part of the rooms offer a great view at the famous
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Response from ambassadorzermatt, Manager at Ambassador Hotel Zermatt
Responded 2 weeks ago
Dear Guest, Many thanks for having taken the time to evaluate your stay in our Hotel Ambasador. It is a pleasure for us to read that you felt comfortable in our hotel and that your time in Zermatt was enjoyable. We sincerely appreciate your great feedback regarding your the dinner in our Restaurant. We hope to welcome you back soon and wish you a joyful time. Kind regards, Davide M.
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My family loves this hotel. We have been returning to it 1-2 times a year for the past few years. For a family visit to Zermatt the hotel is perfect! -Centrally located -spacious rooms with a fabulous view -fantastic breakfast buffet and they just got a new coffee machine
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Response from ambassadorzermatt, Manager at Ambassador Hotel Zermatt
Responded 2 weeks ago
Dear Guest We thank you very much for having chosen to stay at the Hotel Ambassador during your time in Zermatt and we really appreciate your feedback as well as your great recommendation for families. Moreover, we are delighted to read that you will remember our staff. We hope having the opportunity to welcome you back home to our hotel very soon. In the meantime we wish you the very best. Best regards Davide M.
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Great hotel worth the rating. Clean room. Room facilities provided. Kettle and coffee and tea provided in the room. Clean and comfortable. Good Breakfast. A short walk from train station. Worth the money and the 4 star rating.
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Response from ambassadorzermatt, Manager at Ambassador Hotel Zermatt
Responded 4 weeks ago
Dear Yobo Thank you very much for your excellent review. We are delighted to read that you enjoyed our Hotel Ambassador with all its comfortable facilities. We hope to see you once again in Zermatt and wish you all the best. Kind regards Davide M.
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+7
This is our first time to Switzerland and out of our surprise we were greet warmly by Laura who make us feel so welcoming! The room is comfortable with all the basic amenities. We booked for Matterhorn View room and we cannot stop staring at the beautiful view! The breakfast
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Response from ambassadorzermatt, Guest Relations Manager at Ambassador Hotel Zermatt
Responded 22 Jan. 2019
Dear Pandapigtravel, Thank you very much for your constructiv comment! We are more than happy to learn that you had a pleasant stay and specially delighted to know that you enjoyed the friendliness of our staff. Hopefully we may welcome you soon again in Zermatt and we wish you all the best until then. Best regard, the Ambassador team
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Photo provided by managementAmbassador Hotel Zermatt
Sämtliche Zimmer wurden renoviert
view from our room
Photo provided by managementAmbassador Hotel Zermatt
Doppelzimmer
Photo provided by managementAmbassador Hotel Zermatt
Badzimmer
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There are not laundry facilities but the hotel does offer a laundry service - we just did some hand washing that we needed in the bathroom
0 votes
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Hi Paul, We have just stayed at the Ambassador and its very close to everything. You can walk from the train on arrival to the hotel but they do have a taxi service. It's approximately 100mtrs to the main Gornergrat train line which takes you up the mountain or at the same spot there is a free bus that takes you to the other lifts -approx 5 mins ride. You don't ski in ski out but its all very easy to take the bus - you can leave your skis at the lockers at the lifts if you would like. The Hotel has its own ski hire shop with very good quality gear. I would recommend stay here. We thought it was a perfect location.
2 votes
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Hi,the nearest lift is 200 yards and the ski bus which links all the major lifts is the same. It is within walking distance. The hotel has its own ski hire shop and others are a 5 minute walk in the main High Street. It is not possible to ski to the hotel. Ski bus will return you to the stop 200 yards away or taxi will take you right to the door of the hotel. Hope that helps. Regards, Trevor Lee
1 vote
Hello, We are only 100m from the train station. We have free porterage service for our Hotel guest. Phone us when you are at the train station and we will pick you up. Looking foward to welcome you. Pascal
1 vote
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Are there any tea /coffee making facilities in the bedrooms? Thanks
Dear All, thanks for your interest. No we don't have tea /coffee making facilities in the bedrooms. But the rooms service will be please to bring you a coffee or tea in your room. Kind regards, The Ambassador Team
0 votes
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12
"Top floors overlooking the mountains have awesome views if you are lucky enough to get them."
"Best views are from the rear of the hotel where the Matterhorn is visible."
"Ask for a room looking up towards Zermatt"
"Stay away from this place"
"some of the rooms have settee areas in them, perhaps one of these would be more spacious than the others"
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PRICE RANGE
USD 235 - USD 572 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zermatt ambassador hotel
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
84
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