We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/02/2018 06/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Ambassador Hotel Zermatt

    Spissstrasse 10 | 3920 Zermatt, Zermatt 3920, Switzerland
    Save
    Lowest prices for your stay
    05/02/2018 06/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 32% below average rate

    The price you found is 32% lower than this hotel's average rate of USD 370/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 375*
    USD 253*
    SAVE USD 122
    USD 266*
    USD 253*
    Traveller (167)
    Room & Suite (50)
    Dining (5)
    Overview
    • Excellent33%
    • Very good42%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “swimming pool” (15 reviews)
    “train station” (31 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    5 Feb.6 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 253.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Zermatt hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d88f4079e7bf4761abdd16438a5c62fd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":264700,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79521850],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":253,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d88f4079e7bf4761abdd16438a5c62fd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":375,"lowestMetaPrice":253,"additionalPartner":false,"highestMetaPriceDisplay":375,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":375,"lowestMetaPrice":253,"highestMetaPriceDisplay":375,"hotelName":"Ambassador Hotel Zermatt","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQ4OGY0MDc5ZTdiZjQ3NjFhYmRkMTY0MzhhNWM2MmZkIiwiQUlLIjoiNzNkMzlhNTEwMTYxNGRmY2E2ODIxZjM0NDk2ZjhkNmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/02/2018", "checkOut": "06/02/2018", "lowestPrice": "USD 253", "hasDates": true, "hacComplete": false, "contentIdMappings": {"110813594":"HotelsCom2IB","65751210":"Hotwire","54269258":"TravelocityEWS","79521850":"CheapTicketsEWS","68930915":"CancelonIB","39680342":"Expedia","78953611":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (313)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 184 reviews

    Reviewed yesterday

    This hotel is perfectly positioned for bus access to all the ski areas and walk into Zermatt town. The rooms are warm and clean and we had a Matterhorn facing room for which we had paid extra.The food in this hotel is excellent and four...More

    Thank Trevor L
    Reviewed 3 days ago via mobile

    We based ourselves at the ambassador hotel for 7 nights while we were skiing in Zermatt. The hotel was in a great position, close to the train station and Gornergrat train and bus stop. The staff were so friendly and went out of their way...More

    Thank KateD434
    Reviewed 6 days ago

    The meal we had here is one of the best hotel meals we've ever eater (interesting, delicious, and perfect quantities), and the l staff are brilliant. Cannot recommend it enough. Thank you Hotel Ambassador team!

    Thank FiDunnington
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 4 days ago

    Dear Guest, Thank you for the great review of our Ambassador! We are glad that you enjoyed your stay and the meals and hope to see you again very soon in Zermatt. Sincerely, Pascal Küttel

    Reviewed 3 weeks ago via mobile

    What an amazing hotel. From the time we entered the hotel to the time we left the staff were fantastic. Very friendly and made you feel special. The hotel is very clean the food really good and it's in a perfect location. When I go...More

    Thank Meemo29
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 3 weeks ago

    Dear Guest, Thank you for the great review of our Ambassador! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pascal Küttel

    Reviewed 4 weeks ago

    We did not spent much time at the hotel as we were skiing the whole day but from the little bits we had time to experience, it was a good choice. Super close to the station and a short walk from nice restaurants in the...More

    Thank Tilena T
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 3 weeks ago

    Dear Guest, Thank you for the great review of the Ambassador! We are glad that you enjoyed your stay and hope to see you again very soon in Zermatt! Sincerely, Pascal Küttel

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Laundry Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 254 - USD 493 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Ski-In / Ski-Out Hotel in Zermatt
    • #37 Luxury Hotel in Zermatt
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, getaroom.com, Priceline, Cancelon, Evoline ltd and TripOnline SA so you can book your Ambassador Hotel Zermatt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    • Also Known As
    • Zermatt Ambassador Hotel
    Add Photo Photos
    Traveller (167)
    Room & Suite (50)
    Dining (5)
    Pool & Beach (4)
    Hotel & Grounds (114)
    Bathroom (7)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 110 hotels in Zermatt
    Hotel Mirabeau
    584 reviews
    .06 km away
    Schlosshotel Life & Style
    1,024 reviews
    .12 km away
    Hotel Sarazena
    89 reviews
    .13 km away
    Hotel & Solebad Arca
    190 reviews
    .13 km away
    Nearby Restaurants
    Restaurant Alpenhof
    54 reviews
    .25 km away
    Gusto Matto
    47 reviews
    .12 km away
    Ross-Stall Zermatt
    77 reviews
    .09 km away
    Grizzly’s Bar & Bistro
    17 reviews
    .18 km away
    Nearby Attractions
    ES Zermatt
    116 reviews
    .39 km away
    Summit Ski & Snowboard School
    107 reviews
    .18 km away
    Alpine Exposure
    58 reviews
    .37 km away
    Zermatt Tourismus
    29 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Paul B
    23 January 2018|
    Answer
    Response from KateD434 | Reviewed this property |
    Hi Paul, We have just stayed at the Ambassador and its very close to everything. You can walk from the train on arrival to the hotel but they do have a taxi service. It's approximately 100mtrs to the main Gornergrat train... More
    0
    Votes
    Quaffs
    16 March 2017|
    AnswerShow all 2 answers
    Response from Pascal K | Property representative |
    Hello, We are only 100m from the train station. We have free porterage service for our Hotel guest. Phone us when you are at the train station and we will pick you up. Looking foward to welcome you. Pascal
    1
    Vote
    Google Translation
    Room Tips
    "Request a Matterhorn facing room for an extra charge"
    Read review
    "Ask for a room away from groups"
    Read review
    "All the rooms have excellent views and beautiful decor."
    Read review
    "South-facing with balcony and view of the Matterhorn"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing