Resort La Ginabelle
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Resort La Ginabelle

Traveller (336)
Appartement Pollux für 4 Personen.
Room & Suite (104)
Resort La Ginabelle
Videos (1)
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About

4.5
#36 of 102 hotels in Zermatt
4.6 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Resort La Ginabelle welcomes you at the foot of the Matterhorn in the heart of Zermatt. We combine family hospitality with excellent service, high-quality facilities and the finest gourmet cuisine. Feeling good and doing good is our focus at any time of the year. Modern rooms, apartments and suites await you, many of them with Matterhorn view and balcony. Discover our over 1,000m2 wellness area, which extends over three floors. Several saunas and steam baths, relaxation rooms and various indoor and outdoor pools await you. The highlight is our 34°C warm infinity pool with various bubble loungers and massage jets. We will also be happy to spoil you with a massage or beauty treatment. In our restaurant area three different restaurants await you. In addition to the main restaurant, where you will be spoiled daily with a 5-course menu, you can also choose from our cheese restaurant and our fine dining. Our large breakfast buffet is always included. The Resort La Ginabelle is situated in a quiet but central location. You can reach the mountain railroads in just two minutes on foot and the train station is also only a six-minute walk away. With us, you can enrich your precious vacation time with fulfilling moments and feel completely free in the impressive nature. At the Resort La Ginabelle you are guaranteed a relaxing vacation.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Bicycle rental
Game room
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Skiing
Bicycle tours
Evening entertainment
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, German, Italian and 2 more

Location

Vispastrasse 52, Zermatt 3920 Switzerland
Name/address in local language
562Reviews3Q+A70Room tips

Reviews
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Traveller rating
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Detailed Reviews
StellaAlberti wrote a review Jan 2020
Boston
5.0 of 5 bubbles
This hotel is a real gem.
It’s located about 50 yards from the Sunnega lift from where one can access the entire ski area since it is all connected by gondolas, trains, cable cars and chairlifts.
We were given 2 communicating rooms which were spacious and practical with a small foyer where we could leave our jackets and shoes so that the room remained clean and uncluttered. Slippers and bathrobes were provided including child size ones for the kids!
The spa and pool are fantastic with a hot indoor/outdoor pool with plenty of water jets and a family sauna and steam room area so that families could enjoy the area without feeling guilty about bothering relaxing adults.
The food was truly exquisite. Breakfast is a hearty buffet. Dinner was a 5 course tasting menu every night and every course was better than the other.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fam_Abgottspon, Inhaber at Resort La Ginabelle
Responded 3 Jan 2020
Dear guests Thank you kindly for taking time to write such a fantastic review about your recent stay with us. It was a pleasure having you here as our guest. Thank you for choosing to stay with us. Kind regards, Fam. Abgottspon - Schell and team
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littlecasper wrote a review Mar 2021
Lausanne, Switzerland
5.0 of 5 bubbles
This was our first stay in Zermatt, and the stay in La Ginabelle was perfect in all aspects:
Appartments were very nice, comfortable, modern, well fitted, spacious and quiet.
The restaurant was very nice, very good food quality and choice.
The whole staff was very kind and helpfull.
The hotel is very clean and has a very large pool area with a nice outside pool heated at 34 Celcius.
The location is great, 100m from the start of the skischool and then just another 50m to the Zunega mountain train to the ski slopes. 5 mn walk to the main shopping street. Amazing view on the Matterhorn.
Well, just everything perfect, absolutely nothing to complain.
The local bread offered when leaving was just delicious....
Definitively a place to come back again to enjoy ski holiday and relax.
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Date of stay: February 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 7 Mar 2021
Dear littlecasper We are very pleased that you spent your first stay in Zermatt with us at Resort La Ginabelle! Thank you for your great and detailed review and as you already mentioned, the new infinity pool with 34°C warm water is definitely one of our new highlights! We're happy that you enjoyed our little farewell gift and we look forward to another visit from you! Matthias Abgottspon | Resort La Ginabelle
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stefanietina wrote a review June 2023
Zurich, Switzerland
5.0 of 5 bubbles
Perfect stay for three nights: Located in a central location, just around 5 min by foot from the train station. The room was renovated with enough space to store my luggage, had a balcony overlooking the outdoor pool and a modern bathroom. Call me old fashioned, but I liked the turn-down service with a "Bettmümpfeli". The breakfast buffet was very good and included live cooking and a "Juice-Box" where you could freshly press your own orange juice or your smoothie. I had dinner once and it was very good. Spa area is also very spacious, I just used the pool outside though (you even have a glimpse of the Matterhorn). Summed up: I would definitely go there again.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 15 June 2023
Dear stefanietina Thank you very much for your great and detailed review. We are very pleased to hear that you liked the modern room and the turn-down service with the "Bettmüpfeli". It is also nice to hear that you were satisfied with the quality of the breakfast buffet including juice box and the spacious wellness area with an outdoor pool. We look forward to welcoming you again! Resort La Ginabelle | Matthias Abgottspon
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World Passport wrote a review Nov 2022
Los Angeles, California
+1
5.0 of 5 bubbles
One of the best hotels in Zermatt. This is our 4th stay in Zermatt. I must say their half board (breakfast and dinner) is the best...better than other hotels we've stayed at before. I strongly suggest to include this when booking as dining out in Zermatt can be very expensive. We booked the "Dom" room which looks like it's been renovated recently. According to their website the room is about 22 m2 but it felt quite spacious for us even with our 2 big luggage and 2 carry on. Double sinks in the bathroom. It has all toiletries. Small refrigerator, coffee maker, safe deposit, many hangers, extra pillows and blanket. No AC. There's a window that you can open and a door to a shared balcony. At the time there's no other guests but us. Also, we're next to a heated outdoor pool from another building (their apartment section) which we can use but did not. The noise can be bothersome especially in peak season. Also, the pillows are all flats. I don't remember it was like this in other hotels. Maybe we've never noticed them before. Could use a much thicker pillows. Service overall is outstanding.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Book a room with half board option
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 13 Dec 2022
Thank you for your great and detailed review! We are very pleased to hear that you liked our food offering a lot. It is important to us that we can offer our guests a great 5-course menu. We are also pleased to hear that you enjoyed the spacious room with its extensive amenities. I would like to inform you that we offer a pillow menu with different pillows. These can be ordered free of charge at the reception. We are looking forward to welcoming you again! Resort La Ginabelle | Matthias Abgottspon
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Adam D wrote a review Feb 2023
Perth, Australia
5.0 of 5 bubbles
Stayed here whilst attending a conference elsewhere in the village. Very welcoming hotel with a comfortable warm room. Room was regularly tended to and kept clean with coffee pods being restocked daily. My only minor gripe was the safe did not work and was never fixed after me bringing it to their attention.

The hotel provided transfer to and from the station which was easy to arrange. Even though it even though it was probably a 8-10 min walk.

The pool and spa facilities were excellent with a choice of pools, sauna, steam room and other relaxation areas which were very clean, modern and well maintained.

I had breakfast included, with an outstanding choice of food and drink and very friendly staff who always greeted you with a smile to start the day off.

I’m very glad I chose to stay here and hope to return with the family to enjoy a Zermatt summer.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 19 Feb 2023
Dear Adam We are very pleased that you enjoyed your room and the spa facilities. It is also nice to hear that you had a great start to the day with our breakfast buffet and team. I would like to apologize for the safe problem. The issue could only be resolved by an outside specialist. For security reasons, we were also unable to replace the safe during your stay. We look forward to welcoming you and your family! Resort La Ginabelle | Matthias Abgottspon
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namefunnel wrote a review July 2022
Lexington, Massachusetts
5.0 of 5 bubbles
Super friendly staff, great view of the mountains, good location near the train and lifts. Comfy bed. The indoor/outdoor pool was really nice after a day of hiking,, and I enjoyed sitting in the sauna and steam room. They provide bathrobes and slippers to go between your room and the spa. Breakfast was really great with a cook making omelets to order, pastries, yogurt, meats and cheeses, etc. The dinner menu was really good, they dealt with my wife's food allergies without a problem. We also ate in the fondue/raclette dining room, and the fondue was really good.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We paid a bit extra for a view of the Matterhorn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 30 July 2022
Thank you for your superb review! We are very happy to hear that you were able to relax in our pools and saunas. As you mentioned, at breakfast the egg dishes are freshly prepared from the live station. Of course, we take the allergies of our guests very seriously and we are glad that we could provide a suitable food offer for your wife. We look forward to welcoming you again. Resort La Ginabelle | Matthias Abgottspon
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Samson34 wrote a review Apr 2021
Zurich, Switzerland
5.0 of 5 bubbles
I did spend a week of ski holiday with my two kids and my wife. This is a top class 4+ star owner operated hotel. Most of the facilities (SPA, Sauna, heated outdoor pool, breakfast buffet, rooms) are newly renovated o newly built. The areas which are not renovated are very well maintained. The staff is very friendly and attentative and the service was up to high class standards. The restaurant (we bookd half board) serves classic dishes with high quality ingredients. The patisiere did the best job, serviing fanatstic deserts! Also the breakfast buffet was great (fresh bread, fresh squized orang juice, wide variety of cheese (also in the evening) etc). Overall a very good value-for-money offering which I can recommend.
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Date of stay: March 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: rooms with view to the matterhorn are more expensive. Is it really worth it? I don't think so.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 7 Apr 2021
Dear Samson Thank you for sharing your positive experience with us at Resort La Ginabelle. We are glad to hear that you enjoyed your stay and appreciate the personal contact with the owners. It is also nice to hear that you have positive memories of the new outdoor pool, as well as the quality dinner. We look forward to welcoming you again! Best regards from Zermatt Matthias Abgottspon | Resort La Ginabelle
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krinvan wrote a review June 2022
Vancouver, Canada
3.0 of 5 bubbles
Friendly staff, but they were definitely short-staffed.

The room was decent and clean; the way you get the room was through a series of corridors that made it feel you were heading into the back of the hotel where the staff lived.

The breakfast is standard buffet style for this level of hotel.

Definitely, the best thing about this hotel is the pool/ spa area; the pools were incredible!
We used the spa and had sports massages that were ok (definitely not sport focussed)
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Date of stay: June 2022
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: book in the new side of the hotel, if possible. Or if in the old sides book a higher floor room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 19 June 2022
Dear krinvan Thank you very much for your feedback. I am very happy to hear that you enjoyed the three outdoor swimming pools and the calm and quiet rooms. If in your opinion there was a shortage of staff, we apologize. In general, we believe that we have sufficient staff. Please let us know what you would have liked to see at the breakfast buffet. Feel free to send an e-mail to info@la.ginabelle.ch and we will check if we can add the desired items. I can assure you that we do not have any accommodation for the employees in the hotel area. Due to the size of the resort, there may be long walking distances. However, we feel that this should not be a problem as everything is well signposted and beautifully decorated. Kind regards, Resort La Ginabelle | Matthias Abgottspon
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Avram family wrote a review Jan 2020
5.0 of 5 bubbles
Our stay at La Ginabelle was wonderful. The staff was always trying to help us and make us feel welcome. The food was excellent. The location was very close to the center as well. Overall, it was a nice experience!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fam_Abgottspon, Inhaber at Resort La Ginabelle
Responded 27 Jan 2020
Dear guests Thank you very much for taking time to write such a fantastic review about your recent stay in our Hotel La Ginabelle. The whole team felt happy about your kind words. We hope to welcome you back to Zermatt very soon for another truly memorable stay. Kind regards Fam. Abgottspon - Schell und Team
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Frédéric A wrote a review Mar 2022
Montreal, Canada
5.0 of 5 bubbles
Thank you Resort La Ginabelle for a fabulous week. Too many things to highly and write.
From the great morning breakfast buffet, to the friendly and helpful staff this ideally located resort (7 minutes to the lift) makes you feel right at home.
Truly a fabulous spot
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthias Abgottspon, Owner at Resort La Ginabelle
Responded 10 Mar 2022
Dear falbert21 Vielen Dank für Ihre tolle Bewertung! Es freut mich sehr zu hören, dass Sie bei uns tolle Ferien verbingen konnten und Ihnen die Nähe zu den Bergbahnen, so wie das freundliche Team in bester Erinnerung bleibt. It will be our pleasure to welcome you again! Matthias Abgottspon | Resort La Ginabelle
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Answer from mspooncer
Okehampton, United Kingdom30 contributions21 helpful votes
I’m not sure about husky & dog sledding but I can recommend the Gornergrat railway, you can catch the train from Zermatt town.
Spikey716 asked a question Jan 2018
Somerset, New Jersey19 contributions3 helpful votes
Does hotel have an elevator
Answer from Jonathan S
London, England33 contributions8 helpful votes
Yes, it has two lifts (or elevators!) - one in each of the two wings of the hotel.
Hellcat66 wrote a tip 15 June
Daventry, United Kingdom254 contributions107 helpful votes
5.0 of 5 bubbles
"Lovely large modern rooms in annexe"
Read full review
Lakes_woman wrote a tip May 2024
Lakedistrict210 contributions166 helpful votes
5.0 of 5 bubbles
"Go!"
Read full review
BizEGirl wrote a tip Mar 2024
Saint-Jean-de-Luz, France3 contributions
5.0 of 5 bubbles
"The hotel is a little maze-like but there are some external doors that we discovered help! "
Read full review
Nicholas B wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"The spa and pool were never crowded when we went. It is adult only after a certain time, but it was great to relax in at the end of the day."
Read full review
Biked_it_Liked_it wrote a tip July 2023
Springfield, Illinois109 contributions75 helpful votes
5.0 of 5 bubbles
"Use their shuttle to the train station for a quick trip downtown."
Read full review
Not the right property for you?
There are more places to choose from in the Zermatt area.
PRICE RANGE
AU$466 - AU$576 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RESORT LA GINABELLE - 2024 Prices & Reviews (Zermatt, Switzerland) - Tripadvisor

Frequently Asked Questions about Resort La Ginabelle
Which popular attractions are close to Resort La Ginabelle?
Nearby attractions include Summit Ski & Snowboard School (0.3 km), Zermatt Ski School European Snowsport (ES) (0.5 km), and FLEXRENT Snow Sports Rental (0.2 km).
What are some of the property amenities at Resort La Ginabelle?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Resort La Ginabelle?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resort La Ginabelle?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Resort La Ginabelle?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Resort La Ginabelle?
Conveniently located restaurants include Madre Nostra by CERVO, Ferdinand by CERVO, and L'Atelier Grandsire.
Are there opportunities to exercise at Resort La Ginabelle?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Is Resort La Ginabelle located near the city centre?
Yes, it is 0.3 km away from the centre of Zermatt.
Are any cleaning services offered at Resort La Ginabelle?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Resort La Ginabelle?
The staff speaks multiple languages, including English, French, German, Italian, Portuguese, and Polish.
Are there any historical sites close to Resort La Ginabelle?
Many travellers enjoy visiting Mountain guides’ memorial (0.6 km), Kapelle Blatten "Maria Rosenkranzkönigin" (2.2 km), and Beresina-Haus (0.9 km).
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