Hotel Hemizeus & Iremia Spa
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Hotel Hemizeus & Iremia Spa

Traveller (183)
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Room & Suite (99)
Dining (30)

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About

4.5
#59 of 102 hotels in Zermatt
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
We offer in Hemizeus a very nice Matterhorn view, comfortable rooms and apartments. Restaurant with a la carte dishes and half-board. Sport offers; skiing (ski in and out), biking, hiking. Relaxation in the 250m2 Wellness with 2 saunas, 1 steam bath, jacuzzi, relaxroom. Do you want your kids in the holiday not to miss the comfort of a hotel, but still have a clean slate in your personal daily planning and have a private area for your family? Then, you choose one of our apartments and enjoy both: comfort, hotel service and family privacy in your "own" four walls.
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Property amenities
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Hot bath
Free breakfast
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Highchairs available
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Skiing
Bicycle tours
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Telephone
Wardrobe / wardrobe
Private bathrooms
Oven
Stovetop
Electric kettle
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, German, Italian

Location

Untere Tuftra 11, Zermatt 3920 Switzerland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Sion Airport
41.3 km
See all flights
Belp Airport
102.3 km
See all flights
190Reviews2Q+A15Room tips

Reviews
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Detailed Reviews
Christina S wrote a review Mar 2021
Venthone, Switzerland
+1
5.0 of 5 bubbles
Stayed here for a night as a staycation for our first family vacation with a 4 month old baby. I was intentional in choosing a hotel with a Matterhorn view and a half board option. After a short email to two hotels in the area, Hotel Hemizeus responded quickly with a personalised offer, and that was how we chose to stay with them.
It is located about a 15 mins walk from town, which makes it great for a nice quiet stay and people who love to walk into town.
We stayed at an Alpine Deluxe Room which has been recently renovated - very spacious and comfortable bed with a beautiful view of the Matterhorn on a blue sunny day.

The fixed menu as part of the half board was simple but very tasty and served at the right temperature and speedy - which was great for us since we have a baby with an unpredictable crying schedule.

One thing that my husband and I really appreciate most was the thoughtfulness that went into making our first stay out with our baby a comfortable one - from room allocation (ground floor as there are no lifts) to timely dining service to ensure that we could work around a fussy baby (if need be)... small things but these intuitive service did not go unnoticed and as first time parents, we really appreciate that our first family vacation was a success and not a stressful one because of this care.

Thank you to Patricia, Ruggero and team as well as Alessia who has been responding to our emails in a timely manner.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessia Ricci, Marketing at Hotel Hemizeus & Iremia Spa
Responded 20 Mar 2021
Dear Christina, We really appreciate your lovely feedback. We are glad that you and your family enjoyed your stay. Our modern hotel is located in the southern idyllic part of Zermatt with a unique and beautiful unspoilt panoramic view of the Matterhorn. Quiet and still close to the center. Perfect to enjoy a break from everyday life. In winter you benefit from ski-in and out. In summer you can look out over a green alpine pasture. Experience and enjoy hiking and biking tours right on your doorstep. We are glad that you liked the renovated double room Alpin. This spring we will renovate some more rooms. Our facilities are designed with much attention to detail. A cozy warm ambience is very important to us. With a varied breakfast buffet that leaves nothing to be desired, your holiday enjoyment begins in the morning. In the evening our kitchen team will spoil you with international dishes in our harmonious restaurant. Your family is always welcome in our house. We hope you can enjoy our facilities again soon. Warm greetings Family- Palazzo and Team- Hemizeus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kmacdona wrote a review Jan 2023
Clarence Center, New York
5.0 of 5 bubbles
We loved this hotel. We ended up on a train that arrived 1.5 hours earlier than expected and the kind person at the front desk was still able to accommodate us by picking us up earlier than expected at the train station. The train station is at one of town and this hotel is at the other end of town. There is a free public bus that loops the town where you can get on and off, but we honestly never needed it. It's about a 20 minute walk to the main area of town. The best part about the location of the hotel is that it is only about a 10 minute walk to the ski lift ticket office, the Matterhorn Glacier Express gondola lift and Dorsaz ski rentals and storage. If you rent skis at Dorsaz, overnight ski storage is free so you aren't hauling your skis back and forth to the hotel. If you don't rent at Dorsaz, there is small charge to store skis. The hotel spa is very nice. It was open from around 2pm-7pm each day. There are 2 saunas, a steam room, a whirlpool foot bath, a whirlpool and a relaxation room with a view of the Matterhorn. The breakfast was delicious with eggs, bacon, pastries, fruit, yogurt, cheeses, cereal and even fresh squeezed orange juice. Shampoo/Body wash is provided in each room as well as a hair dryer. The front desk staff were exceptionally welcoming and helpful and we would definitely return.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessia Ricci, Marketing at Hotel Hemizeus & Iremia Spa
Responded 2 Feb 2023
Thank you for your visit. Our modern hotel is located in the southern idyllic part of Zermatt with a unique and beautiful unspoilt panoramic view of the Matterhorn. Quiet and still close to the center. Perfect to enjoy a break from everyday life. In winter you benefit from ski-in and out. In summer you can look out over a green alpine pasture. Hiking and biking tours right on your doorstep. Our facilities are designed with much attention to detail. A cozy warm ambience is very important to us. With a varied breakfast buffet that leaves nothing to be desired, your holiday enjoyment begins in the morning. In the evening our kitchen team will spoil you with fresh international dishes in our harmonious restaurant. We look forward to seeing you again soon. Kind regards Family Palazzo & Team Hemizeus
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diogo Silva wrote a review Apr 2021
Lausanne, Switzerland
5.0 of 5 bubbles
The hotel is excellent in all aspects, it was super clean, the staff was super friendly and the meals were amazing. The staff always made the "extra" to make us feel comfortable.
For the price it is, it's totally worth the value.
If you're visiting Zermatt, I advice you to stay here!
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessia Ricci, Marketing at Hotel Hemizeus & Iremia Spa
Responded 17 Apr 2021
Thank you for your visit to our charming hotel. We're very pleased that you enjoyed your stay. :) The Hemizeus Hotel has been owned by the Palazzo family for over 40 years. We are always attentive to hospitality. Friendliness from the whole team and the Palazzo family as your host ensure a sense of well-being in Hemizeus. We appreciate your recommendation very much. We look forward to seeing you again soon. Kind regards Family Palazzo & Team Hemizeus
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Philip R wrote a review Feb 2020
5.0 of 5 bubbles
Stayed as a group of 12 friends, including children 13+. Half term week February 2020. Half board. I don't leave many reviews but Hemizeus deserves the effort because I cannot fault the hotel in any way. I loved it. They have their own shuttles (x2) to/from the station. The food was excellent and varied; the restaurant/bar is lovely. The room I had, had been recently refurbished and was very comfortable. Breakfast every morning looking up at the Matterhorn. It is genuinely ski-in ski-out if you like. Or it is easily walkable to the nearest gondola which runs up to Furi and on towards the glacier ski area and where there is a ski rental where you can leave your skis. (There is also the red line bus but tends to be full at peak time). There is a lovely spa. The staff are efficient and equally important they are also very, very friendly and helpful. Very special thanks to Amelia in the restaurant / bar who looked after us so very well. We all had a fantastic week's skiing, so thank you again.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clive H wrote a review Mar 2022
London, United Kingdom
5.0 of 5 bubbles
Our first time to this hotel and we loved it. A family of 4 with two adult daughters. Rooms very comfortable, the view from one was outstanding, looking straight at the Matterhorn. The other room was comfortable but bathroom was basic but this is meant to be renovated for next year. Rooms were immaculate.

Food in the restaurant was very good-the half board options were very well prepared, 4 courses and excellent value. Our vegetarian daughter was well catered for.

And staff were universally helpful-and we would single out Annie in the restaurant where nothing was too much trouble
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Date of stay: March 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessia Ricci, Marketing at Hotel Hemizeus & Iremia Spa
Responded 28 June 2022
Dear Clive, We really appreciate your lovely feedback. We are glad that you enjoyed your stay. Our modern hotel is located in the southern idyllic part of Zermatt with a unique and beautiful unspoilt panoramic view of the Matterhorn. Quiet and still close to the center. Perfect to enjoy a break from everyday life. In winter you benefit from ski-in and out. In summer you can look out over a green alpine pasture. Experience and enjoy hiking and biking tours right on your doorstep. With a varied breakfast buffet that leaves nothing to be desired, your holiday enjoyment begins in the morning. In the evening our kitchen team will spoil you with international dishes in our harmonious restaurant. We hope to welcome you again soon. Warm regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katherine wrote a review Mar 2024
Raleigh, North Carolina
+1
5.0 of 5 bubbles
We did half board (breakfast/dinner) and the food here was phenomenal! One of our party is a vegetarian and they took great care of her.

The electric hotel shuttle picked us up at Speiss and brought us to the hotel when we arrived and then vice versa when we left. This is free. Just beware that that’s the only thing the shuttle does. The rest of the time you have to use public buses (close at 8ish) or pay 20-30 franc for a taxi.

The ski in is a bit sketchy and requires advanced skill, especially when it’s icy. The ski out of the hotel to the nearest gondola is pretty easy.

The rooms were clean and we enjoyed our stay.

The only downside was that the hot tub or whirlpool wasn’t really hot enough. Everything else was wonderful.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Family Life wrote a review Feb 2024
Copenhagen, Denmark
+1
5.0 of 5 bubbles
Ski-in / ski-out!
Hotel Hemizeus is the perfect choice if you prioritize skiing. Our room Alpine Suite no 21 had a master bedroom, a cozy living room with a table for four and bunk beds for the kids (our children are 11 and 13 years old).
Newly refurbished rooms with lots of storage space and room for a family of four.
A small vibrant hotel bar, lounge area and really delicious breakfast buffet and restaurant.
Thank you @hemizeus and team for making us feel so welcome, see you again soon.

We always arrive by car and since Zermatt is car-free, we use Taxi & Parking Christophe. They park our car and organize all transport to the hotel.
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: We always arrive by car and since Zermatt is car-free, we use Taxi & Parking Christophe. They...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Team Hemizeus, Inhaber at Hotel Hemizeus & Iremia Spa
Responded 22 Feb 2024
Thank you very much for staying with us. We are very pleased with your positive review. Our new family suites are well received by our guests, which makes us proud. Hospitality is also important to us. It makes us happy when our guests feel this. All the best and we hope to see you again soon. Best regards, Patricia and Ruggero with team
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Taylor V wrote a review 10 July
Denver, Colorado
5.0 of 5 bubbles
The Hemizeus hotel is very clean, charming, relaxing, and quiet. We enjoyed our time relaxing on our room’s patio and at the spa. The staff were very helpful with our requests/questions and we appreciated the shuttle service to and from the Zermatt station.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
679taylor wrote a review Apr 2022
North Yorkshire, United Kingdom
5.0 of 5 bubbles
Free pick up from the train station was great. It was our first trip to Zermatt and we would never have found the hotel otherwise. The hotel welcome at reception was lovely and very imformative. The room was massive and we had a seperate sitting room with a kitchen area which we did not expect.
The food was perfect all week and the restaurant had a great view of the Matterhorn.
The ski to the piste and also the return route in the evening was rather difficult and certainly not for inexperienced skiers. Snow cover was minimal so we could not ski down the road at all and had to navigate a very narrow, icy path, a farmyard and a steep field. Apart from this it was a great stay
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Date of stay: March 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessia Ricci, Marketing at Hotel Hemizeus & Iremia Spa
Responded 28 June 2022
Dear Guest, We really appreciate your lovely feedback. We are glad that you enjoyed your stay. Our modern hotel is located in the southern idyllic part of Zermatt with a unique and beautiful unspoilt panoramic view of the Matterhorn. Quiet and still close to the center. Perfect to enjoy a break from everyday life. We hope to welcome you again soon. Warm regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giacomo S wrote a review Dec 2020
3.0 of 5 bubbles
Good location, not far from the centre and the main attractions of the village, with amazing view of the Matterhorn. Friendly staff. Relaxing spa. Room and food of average quality, perhaps a little overpriced.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ruggero Palazzo, Inhaber at Hotel Hemizeus & Iremia Spa
Responded 6 Jan 2021
Dear Giacomo, Thank you for your visit in our hotel and for your feedback. We are particularly proud of the beautiful unobstructed panoramic view and the sensational view of the Matterhorn. Our long-time employees love to be hosts and try to read the guests' every wish from their lips. Our regional dishes are prepared daily fresh and with love by our chef and his brigade. Each day we serve for our half-board guest a 4-course menu for an extra charge of only 40CHF per person/day. In addition to the accommodation service with a rich breakfast buffet, 4-course dinner, the price also includes daily house-keeping, use of the 255m2 Wellness, transfer by check-in and out, bath robe, sauna towels, afternoon tea with cake. In the last few years we renovated most of the rooms and all apartments. The main building, the reception has been completely refurbished. In spring we will also renovate the standard south rooms. We would be happy to welcome you again soon.
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Karyl K wrote a tip May 2024
2 contributions
4.0 of 5 bubbles
"Bartender Phillip was fantastic. Giving you a "1" because of your front desk receptionist. I've truly never been treated so terribly."
Read full review
Hotel Family Life wrote a tip Feb 2024
Copenhagen, Denmark116 contributions2 helpful votes
5.0 of 5 bubbles
"We always arrive by car and since Zermatt is car-free, we use Taxi & Parking Christophe. They park our car and organize all transport."
Read full review
Marco S wrote a tip Jan 2021
1 contribution
5.0 of 5 bubbles
"The rooms facing the matterhorn provide a superb view of this fantastic mountain"
Read full review
Jane Armstrong wrote a tip Dec 2018
Basel, Switzerland3 contributions3 helpful votes
5.0 of 5 bubbles
"ask for a room with a view of the mountain."
Read full review
Mark H wrote a tip July 2017
Sonoma, California2,516 contributions251 helpful votes
5.0 of 5 bubbles
"Ask for a view of the Matterhorn."
Read full review
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PRICE RANGE
AU$429 - AU$521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apparthotel hemizeus zermatt, apparthotel hemizeus hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
42
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL HEMIZEUS & IREMIA SPA: 2024 Prices & Reviews (Zermatt, Switzerland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Hemizeus & Iremia Spa
What are some of the property amenities at Hotel Hemizeus & Iremia Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Hemizeus & Iremia Spa?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Hemizeus & Iremia Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at Hotel Hemizeus & Iremia Spa?
Yes, guests have access to a sauna and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Hemizeus & Iremia Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Hemizeus & Iremia Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Hemizeus & Iremia Spa?
The staff speaks multiple languages, including English, French, German, and Italian.
Does Hotel Hemizeus & Iremia Spa have any great views?
Yes, guests often enjoy the mountain view available here.
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