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Schlosshotel

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Schlosshotel
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811 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Reviewed 2 days ago NEWvia mobile

Fantastic stay. Great location.50 meters to Rail/Lifts and Main Street. Beautiful lounge, great pool,sauna, steam room,gym,ski lockers.Very helpful staff.Rooms large, well serviced .A fantastic holiday.

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Thank Christopher K
Miami
Reviewed 1 week ago via mobile

Again I visited this excellent hotel. The staff is great. The breakfast buffet is included and has a wide variety of food to choose from. There is a spa and pool when you are not hiking and just relaxing. The front rooms have a direct view of the Matterhorn with balconies to catch the clean air when you sit outside.The...

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Thank Cmak49
Reviewed 1 week ago

So I will tell you that we have a generation story with Alex and Pamela. We love to stay a there. Since our children are small we have been staying in the same hotel. It is like being home and they make everything to make your stay wonderful. Thanks to them for being them and see you soon..... Long life...

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Thank Catherine d
San Diego, California
Reviewed 1 week ago via mobile

We stayed at the Schlosshotel for 4 nights over the New Year holiday while in Zermatt and really enjoyed it. The staff was very attentive--upgrading our room and always being available for advice on skiing, hiking and which restaurants to check out. Breakfasts were also good but be advised that the kitchen does not serve lunch or dinner. We would...

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Thank Mark787
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Mark787 Thank you very much for your wonderful review about the Schlosshotel. We are pleased to hear that you enjoyed your stay with us, were happy with our staff and their service and liked your upgraded room and the breakfast buffet. It would be a pleasure to welcome you back with us if you are in Zermatt again. Your...

Melbourne, Australia
Reviewed 1 week ago

My wife and I stayed at this hotel overnight prior to joining the Glacier Express. It is very close to the Bahnhof and easy walking to everywhere in Zermatt village. The bedroom was large and delightfully presented. Breakfast was an extensive buffet and as expected. The main lobby area is very inviting and a great place to relax. The train...

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Thank Rbnrowe
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Rbnrowe Thank you very much for your great review about the Schlosshotel. We are happy to hear that you enjoyed your short stay with us and liked our convenient location, your room, our breakfast buffet and the lobby area. It was an honor to welcome you back with us so shortly and that you had the time to enjoy...

Rio de Janeiro, RJ
Reviewed 1 week ago

Location couldn’t be better: close to arrival train station and across the street to the Gornergrat Bahn train. Walking (15 min) walking distance to the cable cars. Good and tasty breakfast was included. Kindly and polite staff Excelent spacious and comfortable room and a complete kitchen (luxury suite) 2nd floor. Some rooms have a great view to the Matterhorn. Stayed...

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Thank From_South
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear From_South Thank you very much for your amazing review about the Schlosshotel. It is nice to hear that you enjoyed your stay with us and liked our location, the breakfast buffet, our staff and the spacious luxury suite with the beautiful Matterhorn view. We would be pleased to welcome you back with us in the future. Your Schlosshotel-Team

Reviewed 3 weeks ago via mobile

Great location, friendly staff and outstanding service ... highly recommend to visit. Worth to visit spa center after skiing . Please ask for modern style room, you will be delighted by design and comfort.

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Thank Igor T
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Igor T Thank you very much for your fantastic review about the Schlosshotel. It is a pleasure to hear that you enjoyed your stay with us and liked our service, the staff, the location and our spa area. We would be really happy to welcome you back with us in the future. Your Schlosshotel-Team

Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

Really impressed with the hotel accommodation and service. We are a family of 5 and had the 2 bedroom apartment which was extremely comfortable. Good kitchen which we cooked in twice (could do with large salad bowl) and living area with real fireplace was delightful. The pool was a decent size and stylish and massage one of the better ones...

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Thank 915rosie
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear 915rosie Thank you very much for your marvelous review about the Schlosshotel. We are really pleased to hear that you enjoyed your stay with us and liked our 2 bedroom apartment with the modern kitchen and the fireplace. Your praise about the massage we will happily forward to our spa therapist. It would be a pleasure to welcome you...

Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

Ideally located in the centre of Zermatt the hotel is two minutes from the gronograt railway station. Accomodation is contemporary and to a high standard, spa has large swimming pool with sauna and steam Breakfast is self service and staff are very helpful, would come here again !!

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Thank 604brendan
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear 604brendan Thank you very much for your great review about the Schlosshotel. We are pleased to hear that you were happy with the location of the hotel, our standard, the swimming pool and breakfast buffet and you enjoyed your time in the mountains. It would be a pleasure to welcome you back with us. Your Schlosshotel-Team

Singapore, Singapore
Reviewed 3 weeks ago

Very conveniently located, hotel is just 50m from the Zermatt train station. Thought the small lane we walked along while heading to Schlosshotel provided a good contrast of the old and new part of Zermatt. We were delighted to see Schlosshotel the way it appeared in the hotel's image gallery, from the hotel lobby to the rooms. Nicol arranged for...

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Thank KokFamily2016
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear KokFamily2016 Thank you very much for your great review about the Schlosshotel. It is a pleasure to hear that you enjoyed your stay with us, liked your rooms with the Matterhorn view, our breakfast buffet and our spa area with the swimming pool. We would be really happy to welcome you again with us in the future. Your Schlosshotel-Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Thanks to the Schlosshotel's central location in Zermatt, you can enjoy our fabulous facilities just 50 m from the station, a stone's throw from the main street and directly next to the Gornergrat railway. ... more   less 

Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt 3920, Switzerland (Formerly Alex Schlosshotel )
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $281 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt
Hotel Style:
#4 Family Hotel in Zermatt
#7 Ski-In / Ski-Out Hotel in Zermatt
#10 Spa Hotel in Zermatt
#10 Luxury Hotel in Zermatt
#26 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Schlosshotel staff and other travellers.
4 questions
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Questions? Get answers from Schlosshotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms facing the Gonergrat offers a Matterhorn view but they can be costlier.”
 of 5 bubbles KokFamily2016, 20 Dec 2016 | Read review
“Room 400 has a beautiful view to the mountains.”
 of 5 bubbles zolt_nr466, 15 Dec 2016 | Read review
“You will get a mountain view - specify it is the Matterhorn you want to see!”
 of 5 bubbles anndK7319BH, 31 Oct 2016 | Read review
“We had a 'mountain view' room for three days out of four when the cloud lifted and it was awesome.”
 of 5 bubbles Laydebird, 20 Oct 2016 | Read review
“All rooms ma be good, but consider to ask for a room with Matterhorn view.”
 of 5 bubbles Snowool, 25 Sep 2016 | Read review
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