Tradition Julen Hotel
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Tradition Julen Hotel

View from balcony of room 405
Traveller (424)
Panorama at the Romantik Hotel Julen
360
Panoramas (42)
Room & Suite (299)
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About

4.5
#20 of 102 hotels in Zermatt
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
The charming 4-star Tradition Julen Hotel is situated just 10 - 15 minute's walk from the mountain lifts and the railway station. The Superior Tradition Julen Hotel offers 31 cosy chalet-style rooms in a refreshingly young alpine style. The rooms are equipped with flatscreen cable TV, free WLAN, a Nespresso coffee machine and a private balcony or terrace. The bathroom has a hairdryer, free cosmetic products and bathrobes. Relax in the three-storied Julen SPA. A large selection of massages and wellness therapies can be booked. Wellness enthusiasts can also use the Alpenhof SPA free of charge. Dine Around in the Tradition Julen: Half-board guests can have the best of both worlds and have the 5-course selection menu either in the Tradition Julen Hotel or at the Hotel Alpenhof. Those who prefer "A la Carte" can enjoy local specialities in the traditional Restaurant Schäferstube restaurant or they can enjoy delicious dishes at the Restaurant Julen. The Julen Lounge is a great place to meet for pre or after dinner drinks.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Ski school
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Wifi
Fitness / spa changing rooms
Sauna
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Skiing
Spa
Facial treatments
Full body massage
Hammam
Head massage
Massage
Neck massage
Steam room
Baggage storage
Non-smoking hotel
Sun terrace
Umbrella
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Classic
Residential Neighbourhood
Languages Spoken
English, French, German, Portuguese

Location

Riedstrasse 2, Zermatt 3920 Switzerland
Name/address in local language
4.5
4.5 of 5 bubbles908 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location, Tradition Julen Hotel receives acclaim for its easy access to local attractions and ski facilities. Guest experiences are elevated by the hotel's sparkling cleanliness and a host of amenities like a spa and fine dining, which often receive high marks. The service at Tradition Julen Hotel stands out, with staff members earning praise for their friendliness and attention to detail. Rooms with Matterhorn views are consistently lauded for their comfort and style, although opinions are mixed regarding the overall value. The hotel's traditional, charming atmosphere is a highlight for many visitors.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Pricey
Cleanliness
Immaculate
Service
Helpful
Amenities
Outstanding

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908Reviews5Q+A100Room tips
Traveller rating
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Detailed Reviews
NigelandKatka wrote a review Sept 2020
UK
5.0 of 5 bubbles
We had an excellent dinner at the hotel's main restaurant (we were staying at the Alpenhof, which is a sister hotel). The food was delicious and faultless, however, what stood out most was the exceptional service provided by all of the staff, Gabriella in particular. The owner himself was at the entrance welcoming and chatting, and then later on went around all the tables, making sure everything is spot on. We thoroughly enjoyed our visit.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familie Julen, Inhaber at Tradition Julen Hotel
Responded 21 Sept 2020
We are very happy to read that you had a great dinner at our Hotel Restaurant Julen! Hope to welcome you again in the future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
queen3143 wrote a review Oct 2021
Champaign, Illinois
5.0 of 5 bubbles
We were greeted often by the hotel's owner and made to feel very welcome. The amenities were wonderful. The contents of the mini bar were all included as were pocket packets of tissue. We made use of the courtesy umbrellas. There was a nice happy hour opportunity in the afternoon.
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Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: This hotel is in the heart of the town. There were gorgeous flowers at this hotel and all the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Ron L wrote a review June 2022
Wadhurst, United Kingdom
4.0 of 5 bubbles
If you want to be in the centre of where the action is this is the place for you.
Set in the quiet but close to the busy sector of Zermatt. A real traditional Swiss hotel with lots of wood but also lots of charm. Room was large but immaculate with plenty of space which included a seating area with dividing doors to close off the sleeping part of the room. Excellent bed which was very comfy and surrounding the entire room was access to small balconies.
Staff were young and very cheerful to guests but also very efficient particularly those on reception who were so helpful in arranging Boarding Passes for our flight next day.
Buffet breakfast ensured whatever was required was available with a vast selection to choose from.
Overall a location with a lot to offer and recommended by us.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pegge J wrote a review Mar 2020
Sunfish Lake, Minnesota
5.0 of 5 bubbles
We relly like the relatively smaller family owned and run hotels and this one reinforced our belief. In fact the owner stoped by our table at both dinner and breakfast and helped us with our daily planning. The front deck was especially helpful and Benno was a big help in making our stay even more enjoyable. The wait staff at breakfast and dinner was exceptional as was the food. The room was very modern but with the traditional Swiss style and we had a great view of the Mattehorn. It was a bit tight but very comfortable.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: We enjoyed our Matterhorn view and ask to be as close on the Matterhorn side of the elevator.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familie-Julen, Inhaber at Tradition Julen Hotel
Responded 10 Mar 2020
Thank you Peggej, we are happy to read that you have enjoyed your stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
missiquincy wrote a review Oct 2022
Sydney, Australia
5.0 of 5 bubbles
What can I say about this hotel that is not glowing - it would be one of the best hotels for facilities and service that we have ever stayed. Originally booked for half pension for two nights it was so good we extended The dinners were excellent with very good selections plus salad bar each evening and any dietary restrictions were catered for The staff were friendly were from the reception to restaurant to driver with the standout being the owner visiting every table every night and morning. The wellness facilities were exceptional with everything from robes to towels, slippers and fresh fruit provided. Guest rooms were fitted with sensor bathroom night lighting, Nespresso machines and complimentary mini bar. Our room had a beautiful view of the Matterhorn which was enjoyed from our verandah over coffee in the morning and wine in the evening. I would not hesitate to recommend this hotel and although it has a four star rating it competes with any five star establishment in Europe. We would not hesitate to recommend it to anyone wanting a touch of luxury in a beautiful alpine setting
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Date of stay: October 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Try for a room with a Matterhorn view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FHNLEE wrote a review July 2023
5.0 of 5 bubbles
We booked a Matterhorn Suite for a family of four and stayed for two nights in late June 2023. The room exceeded our expectation and the sofa bed was quite comfortable for two. The suite comes with two balconies commanding magnificent views of Matterhorn. The view from the suite is simply stunning! The service provided during our stay was impeccable. The staff was warm, welcoming and attenuative to our needs. We enjoyed their breakfast (included in the cost) and the afternoon tea (also included in the cost). The hotel is also conveniently located in Zermatt with easy walking distances to restaurants and shops.

Highly recommend this hotel for a family get-away. We will be back!
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Marc Julen, Inhaber at Tradition Julen Hotel
Responded 29 July 2023
Thank you very much for the great feedback. We are happy to read that you enjoyed your stay that much. We hope to welcome you on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick wrote a review Mar 2020
+1
5.0 of 5 bubbles
From our pickup at the train station to the great room and swiss styling to the friendly staff and owner. All was fantastic!
We were on Half board so we had a great breakfast and dinner there. We had the same server and table for each night which made it seem like we were "regulars" Our server gave us some tips on places to hike. At breakfast we mentioned that we were going on a early hike the next morning and they wrapped up some meat and cheese that we were able to take with us!
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Date of stay: September 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Get the Matterhorn view rooms. It's worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familie-Julen, Inhaber at Tradition Julen Hotel
Responded 10 Mar 2020
Thank you very much for your feedback, we hope to be able to welcome you again - maybe in the summer where we offer a guided hike to see the sheep in the mountains :-)
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaylee S wrote a review July 2020
Keystone, Colorado
5.0 of 5 bubbles
We stayed here for our honeymoon. The best part about this hotel is that the staff is so proud to work there and host people in their gorgeous hotel/restaurant. We stayed 3 nights and ate at the hotel restaurant almost every meal because the staff really took care of us and made it such a fun experience. The robes were very soft.
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Date of stay: November 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get a view of the Matterhorn. It's incredible.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familie Julen, Inhaber at Tradition Julen Hotel
Responded 19 Aug 2020
Thank you for spending your honeymoon with us! We would be very happy to welcome you again, maybe for your wedding anniversary?
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sea-n-ski-girl wrote a review Feb 2022
5.0 of 5 bubbles
Warm hospitality, cozy, comfortable accommodations and excellent Swiss food made for an amazing trip to Zermatt!
We appreciated the super helpful staff and authentic Swiss decor. We enjoyed dining and the spas at both the hotel Julen and Alpenhof which is part of the Julen family of hotels. Five course meals for house guests were the way to go! The pub across the street was also fun for apres ski!
Free ski bus available within 5 min walk of hotel or 10-12 min walk to directly access lifts at Sonnegga or Klein Matterhorn Glacier Paradise. Discounted ski rentals also available right across the street from hotel.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Appreciated the hotel transportation from train station to help with all our luggage.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
junejanna wrote a review Sept 2022
Geneva, Switzerland
5.0 of 5 bubbles
The service at the Romantik Hotel Julen was absolutely perfect. There was an extremely warm and friendly atmosphere throughout the hotel, which definitely added to the quality of our stay!
Our standard double room was somewhat small but extremely cosy, with every need taken into consideration. The bed and pillows were so comfortable that we fell asleep as soon as we lay our heads on the pillows!
The hotel is situated in a charming part of Zermatt town, with the river only a few steps away, and placed in the middle of three important cable car / rack railway stations.

We were delighted with the Egyptian design swimming pool, which had lights that constantly changed the colour of the water. Simply beautiful! The pool had two "foam fountains" which came on periodically, making swimming in this pool absolutely amazing.

The food was very good throughout the hotel (although perhaps a little rich at times), and the waiters were attentive and charming.

We will most definitely be returning to this lovely hotel!
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Review collected in partnership with this hotel
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Paul Marc
2 helpful votes
Dear Diane, many thanks for your interest. All the offers request should be send to hotel@jule.ch
billowen77 asked a question Aug 2017
Surprise, Arizona8 contributions2 helpful votes
what do I need to do to get a pickup from the train station?
Answer from Stephen H
Birmingham, United Kingdom28 contributions8 helpful votes
Simply call or email the hotel with your arrival time at the station, they are very helpful, I changed my arrival time without any problems, mountain view rooms are the best but we had a very nice room on the side of the hotel
billowen77 asked a question Aug 2017
Surprise, Arizona8 contributions2 helpful votes
What is the procedure for getting a free pickup from the train station?
Answer from Oliver W
Dubai, United Arab Emirates8 contributions7 helpful votes
Thats an easy one. Let the hotel know when you will arri e eitber via mail or phone and they will be waiting with the hotels mini electrobus for you...... if you are staying at Julen you need to try the Schaeferstuebli their speciality restaurant downstairs... you will not regret it
Answer from Nikesh S
8 contributions3 helpful votes
Yes they have lifts so it's not an issue at all. Plus the staff is very warm and friendly so they will go all out to help you and make things comfortable for your stay. Thanks
Answer from Bernhard V
Kassel, Germany71 contributions57 helpful votes
It's not my hotel but the rooms are non-smoking and breakfast is included in the rate. I can however recommend the half board which means you get a three course dinner for 50 CHF per person which, considering the superb quality of the meal is good value for money. We didn't take it as it would have been too much for us in the evening but we had dinner at the restaurant a couple of times and always loved it.
The5MRanch wrote a tip May 2024
Calabasas, California753 contributions262 helpful votes
5.0 of 5 bubbles
"Room 405 has the best view of the Matterhorn."
Read full review
Kenny C wrote a tip Apr 2024
Airdrie, United Kingdom12 contributions8 helpful votes
5.0 of 5 bubbles
"Book direct with hotel for the best rates as they give you extras on arrival."
Read full review
Hotel Family Life wrote a tip Mar 2024
Copenhagen, Denmark116 contributions2 helpful votes
5.0 of 5 bubbles
"Zermatters ski instructor are amazing if you want to take your skiing to a new level."
Read full review
Emily N wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Zermatt is a little hard to get to but well worth the effort! "
Read full review
Paul C wrote a tip Sept 2023
Gland, Switzerland46 contributions15 helpful votes
5.0 of 5 bubbles
"When walking in mountains be aware that there are many great alpages serving incredible food so plan your walk to stop off at one"
Read full review
Not the right property for you?
There are more places to choose from in the Zermatt area.
PRICE RANGE
AU$557 - AU$783 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romantik hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TRADITION JULEN HOTEL - 2024 Prices & Reviews (Zermatt, Switzerland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Tradition Julen Hotel
What are some of the property amenities at Tradition Julen Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tradition Julen Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tradition Julen Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at Tradition Julen Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Tradition Julen Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Tradition Julen Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Tradition Julen Hotel?
The staff speaks multiple languages, including English, French, German, and Portuguese.
Does Tradition Julen Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Tradition Julen Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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