We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
All photos (537)
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
My second stay. This is a fantastic hotel operated by a fmaily that loves its customers, food and comfortable elegance. No pretense; just clean, stylish comfort and hospitality. Rooms are modern, clean, quiet, and comfortable. Food is fabulous--the breakfast is one of the best in...More
I already knew this very cosy familial hotel from last time I came 2 years ago and I had the great pleasure to come back and stay again, and I found it even better than last time. The service is absolutely great, from arrival til...More
We are staying at the Europe Hotel for our 20th anniversary. This hotel has been fabulous. We are on the fourth floor with the most amazing views of the Matterhorn from our balcony. The breakfast every morning is delicious with many options, breads, cheeses, jams,...More
We took the glacier express and stayed in this hotel for 2 nights. We had a slight hiccup with pick up as I had notified the hotel before time of our arrival time, but there was nobody there to pick us up on our arrival....More
Management response:Responded 1 week ago
Thank you very much for your visit and your kind review.
We'd like to apologize for the late pick up. After your call, we picked you up as fast as possible. As we provide a free shuttle for all our guests, it is possible that...More
We stayed at Europe Hotel & Spa in Zermatt in July and we just loved it! The staff is great, rooms are very confortable and clean; awesome breakfast, quiet locations but still very close to the main streets of Zermatt. I would stay there again...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Shuttle Bus Service
Things to do
USD 219 - USD 406 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Luxury Hotel in Zermatt
#8 Romantic Hotel in Zermatt
#12 Family Hotel in Zermatt
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Orbitz, Booking.com, Priceline, Cancelon, TripOnline SA, Hotwire and Agoda so you can book your Europe Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Yes there was a lack of snow in the Alps this past Christmas/New Year, but Zermatt had the best skiing available in the region. No off piste this time, but enough trails open to keep us happy. The snowmaking is excellent and... More
Yes there was a lack of snow in the Alps this past Christmas/New Year, but Zermatt had the best skiing available in the region. No off piste this time, but enough trails open to keep us happy. The snowmaking is excellent and the Matterhorn paradise has a glacier on which you can summer ski, so no problem in December! The fact 2015 had a snow drought means it is less likely to happen in 2016. Skiing beneath the Matterhorn has to be experienced, we ski in Colorado a lot, which we love, but Zermatt is special. We always take the train which you can do from Geneva or Zurich, change at Visp for the stunning final leg up the valley to Zermatt. We arrived on Boxing Day, so missed Christmas, but New Year's Eve was amazing as they really go to town, so don't miss that if you are going!