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Hotel Mont Cervin Palace

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#19 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Mont Cervin Palace
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453 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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New York
Reviewed 4 days ago NEW

First we were upgraded to a lovely suite facing the Matterhorn. The room and living room were very large. The bed and (2) baths could not have been more comfortable. I found the decor nice but very impersonal.....overall the hotel is very large and somewhat impersonal. The rooms had been recently redone.....Oddly seating in the living room was VERY uncomfortable.....and...

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Helpful?
Thank Snowbunny91
Geneva, Switzerland
Reviewed 4 days ago NEW

the hotel is perfectly located on the main promenade in Zermatt, being a car free Village. the hotel doesn not suffer from car pollution or noise. once you arrive to Zermatt station you can be picked up by a hotel horse carriage, which is very nice and makes you feel immediately welcomed even before reaching the hotel. the hotel public...

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Thank Emadedward
Bern, Switzerland
Reviewed 1 week ago via mobile

We've received an upgrade to an 60 m2 Alpine Classic Open Junior Suite (in the "Petit Cervin" giving to the north) although having booked just 2 days ahead and the hotel, we were told, was fully booked. Thank you ! For a 5* hotel I would expect a hanger on the balcony. Otherwise the hotel is ok, and you get...

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Helpful?
Thank ChrKueng
Sydney, Australia
Reviewed 2 weeks ago

We stayed here in early Jan. Originally booked for 9 nights but ditched Barcelona and extended it to a fortnight. Easily the best overall place we've ever stayed in (and we only ever do 5 star, which I appreciate sounds somewhat precious but it's relevant to the comparison of the peer group!). Expensive but not prohibitively so when compared to...

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Helpful?
Thank PManwar
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Wow – what a glowing review and fantastic comments on your recent stay at the Mont Cervin Palace. Thank you for taking the time to review your stay on this platform. We are delighted that you had a thoroughly enjoyable experience, and happy to hear that you truly appreciated the attention to detail provided by our teams,...

Portola Valley, California
Reviewed 4 weeks ago

My wife and I spent a wonderful week during January 2017 at the Mont Cervin Palace. The hotel is in perfect location in the center of town with an unobstructed view of the Matterhorn. From the moment we were picked up in a horse drawn carriage at the train station until our departure, we enjoyed every minute of our stay....

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1Thank David D
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It is heart-warming to know that we have succeeded in creating a five-star experience for you. Thank you so much for sharing your glowing review and kind compliments to our team. We are thrilled to read you are specially mentioning the location of the hotel and our horse drawn carriage, as well as two of the 14...

Christ Church Parish, Barbados
Reviewed 21 January 2017

This is definitely one of the best hotels of The Leading Hotels of the World.Great architecture - old palace. Located in one of the best places in the world - just fancy you have a room with a view of beautiful Matterhorn /yes this sexy mountain you know from Toblerone chocolate bar/. My room was really something. Hotel offers Spa...

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Thank _albi_widders
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for taking the time to review your recent stay with us at the Mont Cervin Palace We are absolutely thrilled to learn of your excellent experience, in particular that you found our hotel to be one of the best hotels of The Leading Hotels of the World, with a service and location worthy of the...

San Francisco
Reviewed 13 January 2017

First of all, if you are in the contemplation stage of a potential visit to Zermatt, stop thinking and book your trip! Its a cozy, magical village with epic skiing in the winter and countless outdoor activity option in the summer. You will not be disappointed with the decision. Now that you are on your way, book your room at...

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Thank GQSFGUY
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member What a glowing review. Thank you so very much for taking the time to share your experience of your recent stay at the Mont Cervin Palace on the platform of TripAdvisor. We are delighted to read you had such an enjoyable stay and you kind words on our excellent service, well-appointed rooms, our central location, and our...

New Delhi, India
Reviewed 27 December 2016

Mont Cervin Palace is undoubtedly the best located and the most luxurious address at this beautiful hill town. The rooms are absolutely modern even though the hotel was built way back in 1850s. Very spacious and ell furnished rooms, nice bathrooms. The room we had was awesome with a clear view of the majestic Matterhorn! The moment you step out...

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Thank Arvind_Meera
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for your delightful review and compliments towards the hotel and our team. It is a pleasure for us to be of service to you and we are thrilled you enjoyed your time here. We are delighted to hear that you found our service amazing and attentive. All our staff are very passionate about providing only...

Basel, Switzerland
Reviewed 20 December 2016

We spent a weekend at this wonderful hotel and thoroughly enjoyed our stay. We had a nice corner room overlooking the street and a direct view of the Matterhorn. Great breakfast buffet spread, good beds, beautiful bathroom. We had the spa area completely to ourselves which was really nice. All in all a relaxing and enjoyable trip to Zermatt.

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Helpful?
Thank randu69
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you very much for your positive feedback about your recent stay with us. We are thrilled to hear that you had a fantastic stay with us and that you enjoyed the view to the Matterhorn from your room. We are also delighted to read that you mentioned our fantastic spa area. Once again, thank you for...

Bali, Indonesia
Reviewed 15 October 2016

This summer we enjoyed an alpine tour of Switzerland and experienced some truly world class hotels. The Mont Cervin Palace was superb by any standard. The first suite we were shown was a bit small and ordinary. The Front Office Manager very kindly upgraded us to a top floor suite with a terrific view of the Matterhorn. The suite was...

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Helpful?
Thank Darrell S
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for taking the time to leave such a wonderful review and for your kind words on our team, which they will be thrilled to receive. It is truly rewarding to receive such comments from discerning guests on our hotel in particular our decor, guestrooms and location. We are delighted you enjoyed your stay and look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 

Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $575 - $1,764 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Hotel Style:
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#17 Spa Hotel in Zermatt
#17 Luxury Hotel in Zermatt
#26 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mont Cervin Palace staff and other travellers.
4 questions
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london
over a year ago

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Questions? Get answers from Hotel Mont Cervin Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the Matterhorn”
 of 5 bubbles Snowbunny91, 23 Feb 2017 | Read review
“Definitely the room with the Matterhorn view, with a supplement of course”
 of 5 bubbles Emadedward, 23 Feb 2017 | Read review
“Ask for a room facing the Matterhorn.”
 of 5 bubbles I1702VCdavidd, 30 Jan 2017 | Read review
“Book a rooms with Matterhorn view”
 of 5 bubbles GQSFGUY, 13 Jan 2017 | Read review
“Try to look for a room with a view of the Matterhorn”
 of 5 bubbles Arvind_Meera, 27 Dec 2016 | Read review
5 of 5