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Hotel Alpenhof

Traveller (399)
Room & Suite (604)
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Overview
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Matterstrasse 43, Zermatt 3920 Switzerland See on map
AMENITIES
Free Wifi
Breakfast included
Pool
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star accommodation
Additional information
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (626)
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341 results
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253
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11
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2
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LanguageEnglish
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253
71
11
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2
Show reviews that mention
All reviews cigar room piano bar train station free mini bar sister hotel outdoor jacuzzi smoking room sunnega lift swiss wine free pick julen family wonderful spa half board special thanks excellent hotel breakfast and dinner beautiful zermatt
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1 - 5 of 341 reviews
Reviewed 4 weeks ago

The hotel is traditional with a beautiful modern contemporary upgrade - lots of Catellani & Smith light fixtures in evidence and beautiful seating around the bar and lobby present a lovely counterpoint to the historical architecture of the building. The owners interior design and eye...More

Thank Lee Alexander R
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 3 weeks ago

Dear Alexander R, thank you for your nice comment. We hope to see you soon again in sunny Zermatt. Lovely greetings your Alpenhof Team

Reviewed 4 weeks ago via mobile

We came to beautiful Zermatt for the first time with reservations at the Alpenhof. We were warmly greeted by the man at the front desk, we checked in, were told about the property and were given our room key. We proceeded to our room which...More

Thank D625LTstevef
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 3 weeks ago

Hi Steve F, thank you for your nice comment and your explanation of the situation. We are hoping that you don't need 66 years to visit us again. Hope to see you soon again Your Alpenhof Team

Reviewed 5 weeks ago via mobile

Nothing amiss with this small hotel in a zermatt. Seems like it was recently refurbished as the rooms are sparkling clean and well maintained. Polite service. The massage by Anette at the spa was fantastic.

Thank theluxuriant
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 3 weeks ago

Dear the luxuriant, thank you for your nice comment. We hope to see you again in sunny Zermatt Greetings from Anette and the Alpenhof Team

Reviewed 23 October 2018 via mobile

We stayed at the hotel for 2 nights on 10/12. The room was quite roomy and looked contemporary. However, with the hi-tech equipment, the room control was problematic. The light switches are confusion. One bedside button turns on certain room lights AND the bathroom lights....More

1  Thank gaow2017
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 3 weeks ago

Dear gaow2017, thank you for your feedback on TripAdvisor. We checked the technical problems, and they were already fixed. Thank you for telling us. For your situation at your departure day, we can just say sorry. We talked to our Portier and you can be...More

Reviewed 19 October 2018

Stayed in their penthouse with 2 rooms. It was amazingly good with lot of spaces for family with kids. The fruits and drinks in the minibar were all free of charge. Toilets were shinny clean! Definitely would like to stay in this same hotel and...More

Thank Sapteo
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 21 October 2018

Dear Sapteo, thank you for our lovely feedback. We also hope to see you again in sunny Zermatt. All the best, your Alpenhof Team

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About
Description
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train More station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
,
Luxury
,
Spa
,
Romantic
,
Family
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Ski-In / Ski-Out
,
Luxury
,
Spa
,
Romantic
,
Family
Room types
Suites, Family Rooms
Number of rooms
62
Price range
USD 237 - USD 661 (Based on Average Rates for a Standard Room)
Also Known As
Alpenhof Hotel Zermatt
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Ski-In / Ski-Out
,
Luxury
,
Spa
,
Romantic
,
Family
Room types
Suites, Family Rooms
Number of rooms
62
Price range
USD 237 - USD 661 (Based on Average Rates for a Standard Room)
Also Known As
Alpenhof Hotel Zermatt
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (399)
Room & Suite (604)
Dining (136)
Pool & Beach (81)
Amenities (192)
Family and Play Areas (3)
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Questions & Answers
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SilverWales
27 June 2017|
AnswerShow all 2 answers
Response from Garry K | Reviewed this property |
We have never been to Zermatt in September but I would think that around 15 C is about right for mid September. Just rember the higher you go the colder it gets! Anyway if you stay in the Alpenhof or any of the families... More
0
Votes
AkneogTikna
29 May 2017|
AnswerShow all 2 answers
Response from Prato-Borni | Reviewed this property |
As far as i remember they have. And if a room should not be equipped I would sent a email to the hotel prior arriving and asking for preparing one on your room.
1
Vote
bcagarwalsrt
17 May 2017|
Answer
Response from Prato-Borni | Reviewed this property |
Hello Yes they have. And they serve also nice teas to the room. You will enjoy it
0
Votes
Google Translation
Room Tips
"its all quiet...."
leealexanderr2018
4 weeks ago
Read review
"Try to get a room at the front of the hotel"
Feetfirst60
15 Sep. 2018
Read review
"We had a view of the rear area of Zermatt which was still lovely, but we believe rooms on the other side..."
joyp602
12 Sep. 2018
Read review
"Do not book rooms on the first floor. DO NOT stay here if you are part of a group"
KimSanFrancisco
1 Sep. 2018
Read review
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