Hotel Holiday
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Hotel Holiday

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About

4.5
#63 of 102 hotels in Zermatt
3.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The Hotel Holiday is situated in a quiet place, 8 minutes walk from Zermatt's centre and few steps from the Sunnegga Express, taking you to the Sunnegga, Blauherd and Rothorn mountains. The ski slope from the Sunnegga down to Zermatt brings you right to the Holiday hotel. The Gornergrat train station and the bus stop to the Klein Matterhorn are as well easily reachable on foot. Our hotel has 36 non-smoking double or family rooms on four floors, with elevator access. Our family rooms have three or four beds, and some have connecting doors. Each room offers modern facilities in a warm and bright setting and has access to a balcony. Most of the rooms have a beautiful mountain view. Restaurant: We offer homemade dishes made with the very best ingredients. In December 2021 our restaurant was honoured with the "Fait Maison", a label, established by GastroSuisse, the Fédération romande des consommateurs (FRC), the Semaine du Goût and Slow Food CH. You may select our half-board menu or give in to the temptations of our a la carte menu. After a peaceful night's sleep, our generous breakfast buffet will set you off on a good foot for the day. You will also appreciate the cosy and chic atmosphere of our lounge-bar.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Ski school
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Special diet menus
Skiing
Non-smoking hotel
Shared lounge / TV area
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Room features
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, German and 1 more

Location

Gryfelblatte 4, Zermatt 3920 Switzerland
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Sion Airport
41.1 km
See all flights
Belp Airport
101.2 km
See all flights
247Reviews2Q+A15Room tips

Reviews
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Detailed Reviews
Maulin Parekh wrote a review May 2020
Mumbai, India
4.0 of 5 bubbles
Jun 15-16: After the train journey from Zurich, we were picked up by the hotel in the electric cars which roam Zermatt. The check in was smooth. The rooms are good sized, comfy with balcony space. The beds are nice and the night was pretty warm and we didn't feel the cold.

The breakfast for Indians who are not non-vegeterians is limited to bread and fruits. Otherwise, boiled eggs are available. We were charged for omlette as it was not included. There is a variety of cold meats and yoghurt. The croissant is amazing - really light and melt in mouth. I remember having a similar one in Hermanus in South Africa.

The staff was good and service for breakfast was excellent. Very helpful at the reception in guiding us for things to do in Zermatt.

Sunnegga Express point is at a walking distance and even the main station is not very far off. Even the bus stop to go to Matterhorn is at a short walk.

We enjoyed our stay at the hotel and would recommended it.
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Date of stay: June 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 21 July 2020
Dear guest, Thank you for your positive comment and especially about the staff. Kind regards, Olivier Joray, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
truscfn wrote a review Jan 2023
Newport Beach, California
4.0 of 5 bubbles
Hotel Holiday is an updated and nice hotel. The location is a little further away from the Main Street than I would have liked, but it is only a 5 minute walk to the the Sunnega lift. The walk to the Main Street with all of the restaurants and shops is like 8-10 minutes away. The bus stop is a 5minute walk from the hotel and in Zermatt the bus is free. You can take the bus to the Matterhorn Express lift, it is only a 10 minute bus ride or a 15 minute beautiful walk through town. Hotel Holiday has a wonderful breakfast daily, and the restaurant serves dinner too. We ate breakfast everyday at the hotel and had dinner once in the restaurant. The food was always excellent!
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The elevator is small, and I suggest having a room on the first or second floor so you can easily...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 11 Jan 2023
Dear guest, Thank you very much for your excellent review and especially the positive comment about the food and staff in our restaurant. We look forward to welcoming you again. Kind regards, Olivier Joray, hotel manager
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Shaheer F wrote a review Apr 2024
Cairo
5.0 of 5 bubbles
very close to the train station , ski bus and the town center and walking distance to all slopes but there s a small uphill walk to the hotel. We were 4 big adults in a family room for 2 nights, the wooden room was very cosy, neat, clean , comfortable beddings, enough space for our clothes, bathroom was of good size, the balcony has a nice mountainous view . The Shuttle bus was 5 CHF /person , same taxi rate. The staff were helpful, plenty of space to leave luggage before and after checking in. The breakfast was good, good selection of charcuteries, cheeses, pastries, fruits , bread and hot drinks. the waitress was particularly nice and smily . Strongly recommended
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: higher floor better views. Shuttle not free as some says
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 15 Apr 2024
Dear guest, Thank you very much for your excellent comment. Wer are glad to know that you and your family enjoyed your stay in the hotel Holiday and especially that the staff was helpul and friendly during your entire stay. We look forward to welcoming you again. Kind regards, Olivier Joray, hotel manager
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Jazzynz13 wrote a review Dec 2023
Auckland, New Zealand
4.0 of 5 bubbles
Comfortable family hotel with good buffet breakfast. Staff is very friendly. Hotel is made of solid wood, with heated room. On arrival at the train station, we were picked up by a ‘van’ free of charge. Worth booking direct with the hotel instead of via booking.com or other booking platform.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: A bit of walk up hill from the village. Might not suit someone with walking issue.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 7 Feb 2024
Dear guest, Thank you for your positive comment and for having booked directly with us and enjoying the free shuttle. Kind regards, We look forward to welcoming you again in the hotel Holiday. Olivier Joray, hotel mananger
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Wilhelm H wrote a review May 2023
5.0 of 5 bubbles
This hotel is absolutely amazing. The staff members were excellent, and the half-board option was incredibly convenient for our week-long skiing trip. Both the reception staff and the manager were exceptionally friendly and helpful whenever we needed assistance. Despite our room being located near the reception area, we didn't experience any issues with noise. We truly enjoyed our stay at this hotel. It was absolutely fantastic.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The half-board is really convenient. The dinner is really good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 13 July 2023
Dear Wilhelm, Thank you very much for your perfect feedback. All the nice words concerning our hotel and our staff are really kind of you. It would be a great pleasure to welcome you again. Kind regards, Hotel Holiday
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Katelyn H wrote a review Mar 2024
Denver, Colorado
2.0 of 5 bubbles
The staff was very rude and unhelpful (except for the waitress at breakfast she was so kind.)

They constantly seemed bothered by questions, and were often not at the front desk during the day most days we were here. At night, no one staffed the desk, and the hotel leaves keys unattended at the desk with guest names on them for pick up. As a female, this made me uneasy and seems like a safety concern.

My last day there was a snow storm most of the town was shut down. But the staff wasn’t even at the desk to help get water/tea from the bar that is supposed to be open 8-16:00.

They say they have a shuttle for guest but the first day they weren’t will to pick me up just before 14:00 since they stopped at 14:00, and going back my last day they were shuttling guest for the snow. They acted bothered when I asked them to assist me with booking a tax to the train station.

rooms were OK but very small. Wouldn’t recommend staying here largely due to how unhelpful the staff was. You can find similar rates for much better service.
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Date of stay: March 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Many of the amenties listed don’t actually get offered. Look elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 26 Mar 2024
Dear guest, Thank you for your comment. Do you really stay at the HOTEL HOLIDAY in Zermatt? Because our bar is open from 8am to 22pm daily and the transfer shuttle from 8am to 6pm daily. For sure we can serve you a tea during the day or bring you to the station. Our staff is usually very friendly. It could happen that the reception is not occupied but we always leaves a board with the direct phone line if the staff is taking the lunch break. We are really sorry that you didn't live the experience you expected. Kind regards, Olivier Joray, hotel manager
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Aga wrote a review Aug 2020
5.0 of 5 bubbles
We spend 4 days in this very comfortable hotel, with very helpful and kind staff. We enjoyed a great view on Matterhorn from our room. The summer special offer included morning yoga with Laurence, we greatly appreciated it! Together with a good breakfast it gave us a great start into active days in the mountains!
Thanks a lot!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 29 Aug 2020
Dear guest, Thank you very much for your excellent comment and especially about the staff and yoga course. We are glad to know that you spent a great stay with us. We look forward to welcoming you again in winter, Kind regards, Olivier Joray, Hotel Manager
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Chanaranga wrote a review Aug 2020
Amsterdam, The Netherlands
3.0 of 5 bubbles
The location was good. We could see Matterhorn through the window.
Only bad thing about the hotel is that the staff was unfriendly, actually very rude sometimes.
During the breakfast, one guy showed us the table and then he left. There was no one around, so my wife took a coffee from the machine. Then the guy has returned and scolded my wife that she is not allowed to do that, but there were no signs.
One evening, we wanted to celebrate in private, so we brought a champagne bottle and asked for glasses. The guy first thought we wanted to buy a champagne and when he realized we only wanted glasses, he was rude apparently.
I would rate this with 3 stars only considering the location and view.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 29 Aug 2020
Dear guest, Thank you for your comments. We are happy to know that you could enjoy your stay. We apologize also if the service was not always as you expected. It could happen that this morning the waiter didn't see you at the right time and could not serve you quickly as usual. Our staff always try to give their best to serve and help the guests. Kind regards from Zermatt, Olivier Joray, Hotel Manager
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AtindraB wrote a review Aug 2023
Kolkata (Calcutta), India
5.0 of 5 bubbles
We, family of 3 adults from India stayed in this hotel (room #403) for 2 nights.
Our purpose was to visit Matterhorn and Gornergrat.
Room size was ok and clean.
The bathroom was quite large.
The breakfast was a standard breakfast with all necessary food available.
We had dinner at the Hôtel restaurant one night. The portions were good and we took two portions and shared among three of us. The taste was very good and fresh.
The front desk man was very helpful and explained us about the basic tourist spots of Zermatt with connections.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: The road stretch ( about 600m) from station to hotel is very steep at places. Suggested to take a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 19 Aug 2023
Dear Atindra, It was a big pleasure to welcome you and your family here at Hotel Holiday in Zermatt. Thank you very much for your very good feedback: It's a great pleasure for us that you liked our food and that you found everything is very clean. We always give our best to give our guests the biggest satisfaction for their stay with us as possible. It would be a big pleasure to welcome you again. Kind regards, Hotel Holiday
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willseedworld wrote a review Aug 2023
Mumbai, India
5.0 of 5 bubbles
After multiple times yes & no on Zermatt (had single day to spare & were struggling to fit in the itinerary), we decided to finally book our stay here. This was such a lovey find. TA had decent reviews & one of the reasons we booked this was free pick & drop from train station since we had large bags.

Booking was smooth. Property is located in a quiet & lovely location away from train & market buzz. Short & beautiful walk to everywhere. Rooms were adequate, not too small or big. With extra bed it may seem a bit compact but it was fine. Balcony was lovely views. Some rooms have Matterhorn view. Unfortunately (actually fortunately) it rained that day so couldn't view Matterhorn from the balcony. But Zermatt is so so beautiful in rains. Zermatt is magical beautiful even if you can't see Matterhorn. We had such a lovely time walking around the town & loved the idyllic setup of this hotel. River next door & peaceful scenic location.

Lift yes. Fans no. TV yes. Beds & bathroom comfortable. Nice breakfast, lovey spread, nice breakfast room. Think they had meal service had seen posters in lift. Reception was efficient & friendly. It was also slightly lower rates that other properties around. A really nice find.

Highly recommend Zermatt. Hotel holiday for a lovely holiday. .
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olivier Joray, Sonstige at Hotel Holiday
Responded 19 Aug 2023
Dear Sir or Madam, Thank you very much for your detailed and perfect review. We are sure it will help other potential clients to get a good overview how a stay at Hotel Holiday here in Zermatt could be like. Of course all your positive words are balm for our soules. In this case we wish you all the best and send you greetings to beautiful India. Kindest regards, Hotel Holiday
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Corinne R asked a question Apr 2021
Nyon, Switzerland84 contributions31 helpful votes
Une idée des prix des vins, bières et cocktails?
josemarall103 asked a question Apr 2018
San Sebastian - Donostia, Spain4 contributions6 helpful votes
buenas tenemos intencion de esquiar, queremos saber si están cerca de las pistas y el acceso a estas
Answer from Holidayzermatt
Buenos dias En respuesta a su pregunta, informamos que estamos muy cerca de la estacion de esqui Sunnegga (5 minutitos). Para llegar a la estacion de Gornergrat caminando necesitan más o menos 10 minutos. En todo el caso también pueden coger el autobus que pasa por Sunnegga, Matterhorn glacier paradise y Gornergrat. La parada para el autobus se encuentra a 2 minutos del hotel. Caso tenga más dudas, disponga por favor. Saludos - Sabine - Recepción
Shaheer F wrote a tip Apr 2024
Cairo232 contributions74 helpful votes
5.0 of 5 bubbles
"higher floor better views. Shuttle not free as some says"
Read full review
Katelyn H wrote a tip Mar 2024
Denver, Colorado4 contributions
2.0 of 5 bubbles
"Many of the amenties listed don’t actually get offered. Look elsewhere "
Read full review
Jazzynz13 wrote a tip Dec 2023
Auckland, New Zealand53 contributions11 helpful votes
4.0 of 5 bubbles
"A bit of walk up hill from the village. Might not suit someone with walking issue."
Read full review
AtindraB wrote a tip Aug 2023
Kolkata (Calcutta), India101 contributions75 helpful votes
5.0 of 5 bubbles
"The road stretch ( about 600m) from station to hotel is very steep at places. Suggested to take a taxi or ask hotel to send one."
Read full review
Wilhelm H wrote a tip May 2023
11 contributions2 helpful votes
5.0 of 5 bubbles
"The half-board is really convenient. The dinner is really good."
Read full review
Not the right property for you?
There are more places to choose from in the Zermatt area.
PRICE RANGE
AU$321 - AU$414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
36
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL HOLIDAY - 2024 Prices & Reviews (Zermatt, Switzerland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Holiday
What are some of the property amenities at Hotel Holiday?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Holiday?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Holiday?
Yes, valet parking is available to guests.
Are any cleaning services offered at Hotel Holiday?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Holiday?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Holiday?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Does Hotel Holiday have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Holiday accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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