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Alpen Resort Hotel, by Best Western

Traveller (322)
360
Panoramas (39)
Dining (57)
Certificate of Excellence
Overview
Visit hotel website
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Spissstrasse 52 3920 Zermatt, Zermatt 3920 Switzerland See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
4 Star accommodation
Additional information
Visit hotel website
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Reviews (710)
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Traveller rating
211
138
32
15
8
Traveller type
Time of year
LanguageEnglish
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211
138
32
15
8
Show reviews that mention
All reviews salt water pool train station family room ping pong great view single bed main building excellent hotel restaurant staff large balcony short walk each evening quiet area breakfast and dinner booked this hotel excellent stay indoor pool
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1 - 5 of 404 reviews
Reviewed 1 week ago

Directly booked the hotel room in August thru its own website for 3 nights for new year holiday and paid full amount instantly. A month later got their email and said there're mistake in their system and no booking be accepted less than a week...More

Date of stay: December 2018
1  Thank Marlosa1995
Reviewed 2 weeks ago

We had paid the extra for a gauranteed view and it was well worth it. Excellent food, friendly staff, good swimming pool and spa. It is a short walk from the main station and the Gornergrat line. Will go back again.

Date of stay: December 2018
Thank Ken B
Reviewed 2 weeks ago via mobile

Given the rather high price of my single room (even if this is zermatt and it was one of the most expensive weeks in the year), i was overall disappointed with my stay. It was small details rather than one big thing going wrong. For...More

Date of stay: January 2019
Thank Monicakatharina
Reviewed 5 weeks ago via mobile

Very nice hotel with true alpine hut feel to it. Good quality spacy rooms. Very nice lobby with live music. Restaurant and spa amenities. Nothing more to ask for. A+ from me Few additional words to fill 200 min requirement.

Date of stay: December 2018
Thank Grzegorz R
Reviewed 15 December 2018

The hotel was lovely, it had everything you needed for a comfortable stay, the room was spacious well equipt and clean, the large beds where very comfortable, the bar was a great place too meet up very friendly. staff where fantastic, they gave us maps...More

Date of stay: December 2018
Thank suby058
View more reviews
About
Description
The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also More have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Shuttle Bus Service
Tennis Court
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Ski-In / Ski-Out
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Ski-In / Ski-Out
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
USD 175 - USD 494 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Alpen Hotel Zermatt
,
Best Western Zermatt
,
Zermatt Best Western
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Ski-In / Ski-Out
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
USD 175 - USD 494 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Alpen Hotel Zermatt
,
Best Western Zermatt
,
Zermatt Best Western
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (322)
Room & Suite (309)
Dining (57)
Pool & Beach (24)
Amenities (27)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
LeeJoMaldives
15 April 2018|
Answer
Response from Ali921 | Reviewed this property |
The hotels are about 10mins walk apart depending on street conditions along the town's main drag (the Bahnhofstrasse). Ski pass prices for Dec 2018 are not out yet but were €330 or €378 if you want to ski into Italy. Suggest... More
0
Votes
WestNYCtraveler
7 January 2018|
AnswerShow all 4 answers
Response from WilliamS6917 | Reviewed this property |
They are on the other end of town farthest from the lifts, but it's a small town.
1
Vote
Cecilia S
14 July 2017|
AnswerShow all 6 answers
Response from Reto_Aufdenblatten | Property representative |
Dear Cecilia Just tell our reception as early as possible (best would be during check-in) on which evenings you would like to eat in the town and we will find a solution for you and reward the evenings you eat not in our... More
1
Vote
Google Translation
Room Tips
"If you have children, ask for a family room. Plenty of storage and room to spread out and relax."
stacys724
6 Dec. 2018
Read review
"Worth paying for the view of the Matterhorn"
189kimberlyp
6 Oct. 2018
Read review
"higher floor"
yanutu
2 Oct. 2018
Read review
"Rooms facing the mountains"
950jakk
9 Sep. 2018
Read review
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