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Best Western Hotel Butterfly

CancelonUSD 212*
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#22 of 109 Hotels in Zermatt
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 360*
USD 212*
Great Deal
USD 225*
USD 225*
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Best Western Hotel Butterfly
Best Western Hotel Butterfly
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615 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

We had a two bedroom suite, so much room!! Large bathroom, balcony that was the length of the suite, great view of town and surrounding mountains, quiet at night, within steps of the train station, as we were travelling the Glacial Express the next morning. Everything was spotless and I would stay there again without hesitation. Staff was pleasant, dining...

Thank Jan M
Liverpool, United Kingdom
Reviewed 3 days ago NEW

As my 50th birthday present I chose skiing in Switzerland and wasnt dissapointed. We arrived at Geneva airport and were told it was a 3 hour transfer to Zermatt. It went really quick and the scenery is amazing on the way. We arrived in Zermatt and jumped onto a train into the town as Zermatt is a car free zone....

Thank suefaye
Banbridge, United Kingdom
Reviewed 1 week ago

We stayed here for a couple of nights after travelling on the Glacier Express. It is literally just around the corner from the train station. They do offer you a shuttle service to and from the station, however it was so close we walked. The reception staff are great, very friendly and welcoming, as were any of the the staff...

Thank GCoulter
Reviewed 2 weeks ago via mobile

Very nice hotel located just a few minutes away from the train station. Atmosphere is cozy with tasteful decor that feels more like staying at a friend's house than a Best Western. Very friendly staff that helped recommend appropriate hiking trails based on our equipment and time (the views of the Alps were spectacular!!). One night we really wanted a...

Thank Tracie Grace R
Reviewed 2 weeks ago

Really nice , breakfast and dinner included(coffee and water in the evenings at a charge, and of course all alcohol at a charge). Close to everything including the train, stores etc etc. Would love to go back there. And of course the train to The Matterhorn is right there. Do not miss the Matterhorn museum!! It was wonderful!

Thank redshoe13
New York City, New York
Reviewed 2 weeks ago via mobile

Good Value, placed write in the heart of town, lovely, caring staff. I went twice and was not disappointed, room was cosy. Food was good. The location of it can't be beat. I went skiing in Zermatt alone and I never felt lonely. The people who stay in this place are from all over the world.

Thank Lisa S
Bengaluru, India
Reviewed 5 weeks ago

The hotel was quite nice. It did feel a bit dated but is very clean and comfortable. Breakfast was decent. Not a huge spread but good enough. The front desk girl was very kind and helpful.Walking distance from the train station but they do offer complimentary pick up and drop off in case you have a bit of luggage.

Thank NOMAD070
Perth, Australia
Reviewed 10 April 2017

The hotel is 5 mins walk from the train. It offers a reasonable standard of room with adequate facilities. After the rooms of London and Paris the rooms are almost large by comparison. Our room was about 24 sq.m which is more than adequate for 2 people. The buffet breakfast was filling with lots of choices.

Thank Peter P
Reviewed 29 March 2017 via mobile

a very nice hotel with a nice atmosphere and very friendly staff, close to the railway station. the breakfast buffet was good, variety of cheese unfortunately very small, not even a local cheese specialty. tha bar keeper was friendly and humorous, yet the bar musician should definitely be switched, this guy just bored us. the wellness area is nice, although...

Thank Roger D
Grampi, Manager at Best Western Hotel Butterfly, responded to this review

Hello Roger, Thx for the review. But you rated the wrong BEST WESTERN Hotel in Zermatt. You rated the BEST WESTERN Hotel Butterfly but you stayed at the BEST WESTERN Alpenresort. We have two BEST WESTERN Hotels in Zermatt. We dont have a musician and on friday we serve our famous fish buffet. Anyway... maybe you can switch your review...

Reviewed 28 March 2017

Great location right near the train station, one street behind the main street in Zermatt. Really easy to find and walking distance to everything. The staff were really friendly and the breakfast was exactly what you need before a day out. The rooms are a bit dated but nothing wrong with that! We would definitely stay here again if we...

1Thank csmith2507

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04/06/2017 05/06/2017
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  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about Best Western Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $207 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Butterfly 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Butterfly staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back have matterhorn views”
suefaye, 22 May 2017 | Read review
“(Try to book a room with a good view of the village)”
U6577CYdaniels, 17 Mar 2017 | Read review
“The higher the floor the better, because the view improves with the height!”
  • Excuse the mess! Another view of the room
  • View from room
  • Balcony
  • The room was very tastefully furnished!
  • Yet another view of the room, the door leads to the balcony
  • Huge cupboards, we could store a lot, if we wanted to.
  • One more view of the room, pardon the mess!!
Alex280546, 4 Mar 2017 | Read review
“higher floor with good view”
AC416-2015, 3 Mar 2017 | Read review
“Ask for a room at the front of the building”
MattG386, 14 Feb 2017 | Read review
5 of 5
USD 212* /night
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Hotels.comUSD 225
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Prices are for 1 room, 2 adults
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