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Best Western Hotel Butterfly

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Traveller (367)
Room & Suite (225)
Dining (67)
Overview
  • Excellent61%
  • Very good33%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
Family Rooms
3 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (721)
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531 results
Traveller rating
335
163
22
6
5
Traveller type
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LanguageEnglish
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335
163
22
6
5
Show reviews that mention
All reviewsthe main streettrain stationcourse evening mealgood sizeexcellent locationconvenient locationset menuglacier expresscold meatsour room was spaciouswould definitely stay here againnice balconyelectric vehiclefew minutes walkrestaurant staffvisited zermattyour luggage
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1 - 5 of 531 reviews
Reviewed yesterday

equipment's used were latest, best room for 1-2 days stay, luxury feeling, bathing area uses touch panels. very easy to use panels, nice food, location is wonderful, just 2 min walk from the market area.very friendly staff, and good hospitality,

Thank Kashish J
Reviewed yesterday via mobile

Highly recommend this hotel!! The room we stayed in on the 5th floor was so beautiful with it’s cute terrace overlooking the mountains. Good location too, it’s so close to the train station. And they have free breakfast plus afternoon tea. Will stay here again.

Thank jhille29
Reviewed 2 days ago

Very happy with this motel. Great location being only about 5 minutes walk from the train station. Front staff very friendly. Clean and quiet room however no fridge. I did ask for fresh milk for my room to make a cuppa and staff happy to...More

Thank Liz B
Reviewed 1 week ago via mobile

Very close to the train station . Helpful staff . Lovely complimentary afternoon tea and very good breakfast included . Nice room with flower potted balcony and a super shower . Unfortunately our trip to Zermatt was marred by cloud and rain but the hotel...More

Thank ajlip
Reviewed 1 week ago

Good room with coffee/tea making facilities, shared outside garden area and good bathroom. TV with good channel selection. Reception staff most helpful and only too happy to store our cases till the room was ready. Excellent breakfast included. Walking distance from railway station and just...More

Thank J0hnJill_15
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Wheelchair Access
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 157 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 157 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (367)
Room & Suite (225)
Dining (67)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Janet O
16 July 2018|
AnswerShow all 2 answers
Response from George F | Reviewed this property |
Sorry, don' t remember. What I can say is that most rooms are quiet.
0
Votes
Google Translation
Zareen M
16 April 2018|
AnswerShow all 4 answers
Response from Frank S | Property representative |
Hi Zarten, Yes we do have a kettle in all rooms! Sunny greetings Frank BW Hotel Butterfly
0
Votes
Google Translation
Janet B
15 January 2018|
AnswerShow all 4 answers
Response from Aditi K | Reviewed this property |
Not sure if the air conditioning but there are elevators for all rooms
0
Votes
Room Tips
"First floor with outside garden area."
J0hnJill_15
2 million years ago
Read review
"All rooms looked good as long as you get a room with a balcony"
bhargavipl
2 million years ago
Read review
"ask for rooms which have a view of Matterhorn"
nandank
2 million years ago
Read review
"Ask for view of mountains."
813PaulB813
2 million years ago
Read review
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