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CERVO Zermatt

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1 room 2 adults 0 children
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CERVO Zermatt
CERVO Zermatt
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590 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Jerusalem, Israel
Reviewed 1 week ago via mobile

Cervo is excellently located at the top of the Sunnegga train station and at the end of a ski slope which makes the accessibility to the ski area very easy. The room was specious with contemporary design, lovely view on the Matterhorn and a beautiful spa. The open bar and live music apres-ski was a real fun. The staff is...

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Helpful?
Thank Mady M
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Mady M Many thanks for your feedback and review which we highly appreciate. It would be a great pleasure to welcome you soon again in Zermatt for some more sunny days, perfect slopes and a fun Apres Ski at the end of a successful ski day. Kind regards from Zermatt, Laura Vanessa Hofmann

Bern, Switzerland
Reviewed 2 weeks ago via mobile

It was an allover perfect stay! We loved the room under the roof with an amazing view of the Matterhorn, the spa area was clean, nice and quite...we loved it! Would highly recommend it for any special occasion! The only thing which wasn't perfect was the fact that we celebrated my husbands birthday and no one of the staff gave...

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Helpful?
Thank monster77
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear monster77 Thank you very much for your review and the feedback. We are pleased to hear that you enjoyed the stay. Our sincerest apologies for not having passed our wishes to your husband, we usually do not miss the chance to sing and celebrate. Such a special day should be celebrated, you are completely right. If we would have...

Leon, Mexico
Reviewed 2 weeks ago

we had the best time in Europe, but definitely Zermatt was the best city we travel. and this hotel made the things better, it's in a very nice place to see the matterhorn . if you take your breakfast at the terrace, you will not find a better place in all town

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Helpful?
Thank miguelarturoAS
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear miguelarturoAS Thank you very much for your great review and feedback. We hope that you have arrived safely back home and could take some good memories with you. We hope to have the pleasure of welcoming you soon again and send kind regards from Zermatt, Laura Vanessa Hofmann

London, United Kingdom
Reviewed 2 weeks ago via mobile

We have recently enjoyed the most brilliant trip to Zermatt, with hotel CERVO at the heart of it. Met at the train station, we were transported to the hotel and met by the enthusiastic and professional team, equipped with answers to every question. Our room was beautiful, with amazing views of Zermatt and the Matterhorn. We felt intimate with the...

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Helpful?
Thank paulkav1969
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear paulkav1969 We would like to say thank you for taking the time to write this wonderful review. We are very pleased that you enjoyed your time here with us at the CERVO. We have passed your kind words on to the team and are very happy to have made this stay a special one. Looking forward to welcome you...

Reviewed 4 weeks ago via mobile

Ideal location closest to the ski lifts and very close to town, very cozy environment yet spacious rooms and amenities, very accommodating and a happening place for after ski party, staff are very helpful and friendly

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Helpful?
Thank Abeer F
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Abeer F Many thanks for your review and nice words. The days are getting longer day by day and we would love to welcome you back for some sunny Apres Ski this springtime. Sending best regards from winter wonderland Zermatt, Laura Vanessa Hofmann

Muscat, Oman
Reviewed 4 weeks ago via mobile

This is an amazing hotel. It is very well located for the skiers. It has the best view for the Matterhorn. The staff in the hotel are very helpful and friendly. The rooms are spacious and comfortable. The toilet is comfortable but the WC light is annoying as it has a sensor that keeps turning off. I would recommend this...

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Helpful?
Thank Ammar A
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Ammer A Thank you very much for your comment and feedback about your stay with us here at the CERVO. We have taken note of your remark about the sensor. You are right, it does turn off if there is no movement. We do hope to have the pleasure of welcoming you soon again and send kind regards in...

San Francisco, California
Reviewed 4 weeks ago

Had fabulous truffle fries and burger at Cervo! The staff was delightful and really made it a pleasant experience.Great location right off the slopes and the views and ambiance are incredible as well!

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Helpful?
Thank aesaunders4
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear aesaunders4 Many thanks for your review and your comment on the CERVO Burger, one of our classics. We would be very pleased to welcome you again, the juicy burger and tasty fries are awaiting you, together with fleshly fallen snow at the moment. Kind regards from winter wonderland Zermatt, Laura Vanessa Hofmann

Reviewed 20 November 2016 via mobile

This hotel is one of the best hotels I have stayed at. Service in amazing and the view also!!! We brought our dog and he got special treatment. They had treats, waterbowl and bed ready for him. Loved this place.

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Helpful?
Thank Mette H
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Mette H Many thanks for your kind review. We are exited to read that you enjoyed your stay with us to the fullest. We do hope to have the pleasure of welcoming you soon again and send kind regards from Zermatt also to your four legged companion. Laura V Hofmann

Chicago, Illinois
Reviewed 27 October 2016

I only stayed at this hotel for 1 night, and I wish I could have stayed longer! I did a 2 and a half week Europe trip, and this was my favorite hotel that I stayed at. The service was amazing. We were greeted with a glass of wine because we ended up walking to the hotel from the train...

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Helpful?
Thank alee8390
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear alee8390 Many thanks for your wonderful review. We are exited that you enjoyed your stay with us here at the CERVO. Indeed the walk with a large suitcase, which is certainly needed for a 2,5 week trip to Europe, is not the easiest. Once again we apologise that we missed out on the chance of picking you up at...

Marfa, Texas
Reviewed 21 October 2016

Our stay at Cervo was amazing from beginning to end. No better way to start than with a warm greeting and cold glass of white wine overlooking the Matterhorn. The room was exquisite - modern, sizable, and very comfortable. The complimentary beverages were greatly appreciated and the balcony was an added bonus to soak in the city lights after a...

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Helpful?
Thank Nicoson_Laurinski
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Nicoson_Laurinski Many thanks for your details and kind review. What a wonderful pleasure to have had you as our guest and to make this stay a special one. We do hope to have the pleasure of welcoming you back again someday soon. Sendung best regards from the Winter Wonderland Zermatt, Laura

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, French, Swiss, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $442 - $1,426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#3 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from CERVO Zermatt staff and other travellers.
3 questions
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Questions? Get answers from CERVO Zermatt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our basement-floor room suffered from waterfall noise :-/”
 of 5 bubbles 596tf, 24 Sep 2016 | Read review
“Get a view room, it's worth it.”
 of 5 bubbles 771abdulmajeeda, 30 Jul 2016 | Read review
“the junior suite was amazing”
 of 5 bubbles Markusha82, 22 Jan 2016 | Read review
“As far as I understand ALL rooms have a view of the Matterhorn so it doesn't really matter which one you pick.”
 of 5 bubbles 860annabellm, 13 Oct 2015 | Read review
“We stayed in 506, great view !”
 of 5 bubbles 237avikr, 20 Aug 2015 | Read review
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