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Hotel Phoenix

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Traveller (185)
Room & Suite (81)
Dining (10)
Overview
Untere Wiestistrasse 11, Zermatt 3920 Switzerland See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
3 Star accommodation
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Rooms
12 Dec.13 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)
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293 results
Traveller rating
238
44
6
2
3
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Time of year
LanguageEnglish
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238
44
6
2
3
Show reviews that mention
All reviews bay window train station matterhorn view wood and stone laundry service coffee machine superior room included breakfast quiet street min walking great view lovely bar wonderful stay beautiful hotel beds were very comfortable top floor thoroughly enjoyed our stay
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1 - 5 of 293 reviews
Reviewed 3 weeks ago via mobile

We chose this hotel as it was the right price and we thought the right location. The price was fine for what we got, but it was a much further walk from train than advertised. We did not take the electric taxi as we were...More

Thank eye-on-travel-2
Reviewed 4 weeks ago via mobile

I cannot say highly enough about Phoenix and definitely recommend to anyone going to Zermatt. It’s hotel with love - view are both amazing, we stayed in Matterhorn view room first then on second found a view at the back. I even love the 7...More

Thank WJ_RTW
Reviewed 4 weeks ago

I stayed at 3 and 4 star hotels all throughout swiss on my 3 weeks there. This one had awful customer service. I made two reservations in the same room. First night was the double room booked as a single room. Second reservation was for...More

1  Thank RN2travel365
Response from HotelphoenixZermatt, Manager at Hotel PhoenixResponded 3 weeks ago

Dear Expedia Prepaid Guest Thank you for taking the time to write a review of our 3-star hotel. As we do not have single rooms in our hotel, the room rate on Expedia is the same for 1 or 2 people. In addition, all our...More

Reviewed 4 weeks ago

5 to 10 minutes walk from the train station. We had a partial view of the matterhorn. Quite location. Everything was clean and modern. The breakfast was nice with a selection of cheeses and small hot food section and pastries. And muesli of course. Little...More

Thank johnfromwollongong
Reviewed 7 October 2018 via mobile

Located about 7-10 mins away from zermatt station! This was the first time I saw such interiors of a hotel! It was phenomenal! Well maintained rooms as well! Good view from the balcony too! Very friendly and helpful staff! Had plethora of options for breakfast...More

Thank SharanG21
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Room Service
Free Parking
Restaurant
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
Room types
Non-Smoking Rooms
Number of rooms
27
Price range
USD 171 - USD 403 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
Room types
Non-Smoking Rooms
Number of rooms
27
Price range
USD 171 - USD 403 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (185)
Room & Suite (81)
Dining (10)
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Questions & Answers
Ask a question
heidi01_12
17 January 2018|
AnswerShow all 3 answers
Response from hotelphoenix | Property representative |
Dear Heidi By car you can drive only to Täsch (5km away from Zermatt). Zermatt is carfree. The car can be accommodated in one of many parking garages. A shuttle train will take you to Zermatt every 20 minutes. Alternatively... More
1
Vote
Google Translation
Room Tips
"get a matterhorn view, but I wouldn't stay here"
RN2travel365
4 weeks ago
Read review
"If standard room, ask for one with patio. Else upgrade to get on higher floors for a view."
mariabD9293AT
16 Sep. 2018
Read review
"Worth paying extra for balcony and Matterhorn view"
katiepK4771PQ
2 Aug. 2018
Read review
"Get a room with a view!"
sfcc11
11 Jul. 2018
Read review
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