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05/01/2018 06/01/2018
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    Hotel Firefly

    Schluhmattstrasse 55, Zermatt 3920, Switzerland
    011 41 27 588 00 76
    Hotel website
    Lowest prices for your stay
    05/01/2018 06/01/2018
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    Traveller (212)
    Room & Suite (195)
    Dining (37)
    • Excellent94%
    • Very good5%
    • Average1%
    • Poor0%
    • Terrible0%
    Travellers talk about
    “apple tv” (8 reviews)
    “bedroom suite” (8 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    5 Jan.6 Jan.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (518)
    Traveller rating
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    1 - 5 of 206 reviews

    Reviewed 4 weeks ago

    Hotel Firefly and its staff surpassed all of our expectations. My husband and I had just eloped and were planning to shoot professional wedding pictures in Hotel Firefly and around Zermatt. Hotel Firefly not only upgraded us to a beautiful 3-bedroom suite with 2 bathrooms,...More

    Thank Lumamommy
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 5 days ago

    Dear Lumamommy, thank you very much for your stay at the Firefly and for this great feedback. It is nice to read that you enjoyed our spacious suite. Thanks also for the amazing comments about our staff. The whole team was very pleased to hear...More

    Reviewed 4 weeks ago via mobile

    Visited 3 nights during off season (november). Likes: friendly staff, clean and stylish hotel, amazing spa including outdoor jacuzzi. The suites are rather large including kitchen and living rooms, breakfast served in-room. Heated floors. Ski station within 5 min walking distance. Dislikes: awful mattress (memory...More

    Thank erdespam
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 5 days ago

    Dear erdespam, Thank you very much for taking your time to write a review here on TripAdvisor. It would be a pleasure to welcome you again in our hotel. Your family Kalbermatter and Team

    Reviewed 8 November 2017 via mobile

    We spent two nights in the hotel, it is truly amazing hotel, the receptionist upgrade us to the next category of suite room, we appreciate it so much as it is our honeymoon trip. Highly recommended hotel. We have our breakfast serving in the room...More

    Thank Blue C
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 9 November 2017

    Hello Blue C, thank you very much for taking the time to write this review. We are pleased to hear how much you enjoyed your stay with us and we hope to welcome you soon again. Best wishes, Family Kalbermatter & Team

    Reviewed 22 October 2017

    We had a wonderful stay at this high-end family-run hotel. Maria and the staff were extremely helpful. We plan to go there again next year. One of the high points was the breakfast in your room. I especially like the fresh orange juice and the...More

    Thank le_bobster
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 5 November 2017

    Dear le_bobster, It is great to hear that you found the time to „recharge your batteries“ at our hotel. We want to ensure, that we always serve fresh foods for a good start in a new day. We thank you for your review and that...More

    Reviewed 9 October 2017

    We had three nights at the Firefly in Zermatt in October: great location and a very well thought out offering: this hotel has it all, In particular, the staff seemed genuinely interested in us and clearly enjoyed their work. We'll be back (in winter for...More

    Thank Z9862GUjames
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 5 November 2017

    Dear Z9862GUjames, Many thanks for your kind review. We appreciate your time to share your impressions. We are very happy that you have enjoyed your stay at our hotel and hope you had a wonderful time here in Zermatt. It would be a pleasure to...More

    Grand Hotel Zermatterhof
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    Jaegerhof Hotel & Apartements
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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • USD 237 - USD 2,114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Zermatt
    • #1 Luxury Hotel in Zermatt
    • #2 Business Hotel in Zermatt
    • #3 Spa Hotel in Zermatt
    • #3 Ski-In / Ski-Out Hotel in Zermatt
    • #17 Romantic Hotel in Zermatt
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 16
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Agoda, Hotwire, Priceline, Orbitz, Cancelon and Evoline ltd so you can book your Hotel Firefly reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    Add Photo Photos
    Traveller (212)
    Room & Suite (195)
    Dining (37)
    Pool & Beach (24)
    Hotel & Grounds (202)
    Bathroom (4)
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    Nearby Restaurants
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    Nearby Attractions
    Matterhorn Museum - Zermatlantis
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    Ask a question
    Questions & Answers
    30 October 2017|
    AnswerShow all 2 answers
    Response from TrueReviewsByMe | Reviewed this property |
    Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from... More
    14 October 2017|
    Response from TrueReviewsByMe | Reviewed this property |
    Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
    3 March 2017|
    Response from FireflyZermatt | Property representative |
    Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
    Google Translation
    Room Tips
    "If you can, get a deluxe suite - bath as well as shower"
    Read review
    "All rooms are good ;)"
    Read review
    "I think the smaller rooms face toward town vs. Matterhorn, but still a lovely view."
    Read review
    "Ask for a Matterhorn view."
    Read review
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