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Hotel Firefly

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1 room 2 adults 0 children
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Hotel Firefly
Hotel Firefly
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466 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Rowayton, Connecticut
Reviewed 2 days ago NEWvia mobile

My husband and I prefer boutique hotels when traveling. We have had some fabulous experiences, but I spent our three night stay telling my husband that this was my favorite. The decor was lovely. The spa (included in the room rate complete with stream room, sauna, pool, and solarium) was relaxing and incredibly clean. The location was ideal. Just 4...

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Thank Ellen A
Krakow, Poland
Reviewed 2 weeks ago via mobile

Our experience with this hotel was nothing short of fantastic from a very first moment. To start with, we got upgraded to a luxurious, fully equipped, spacious 3-bedroom suite. After checking out the gym and swimming pool in the hotel we were even more delighted - they were really fantastic and very modern. Then, we asked for a late check-out...

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Thank NataliaJMT
Reviewed 3 weeks ago

Firefly is something special! Wonderful, trendy and comfortable suites, amazing spa, a great bar, but above all it is thanks to the team, down to the very last member - the hotel cat! My colleagues and I had a wonderful week and hope to return again soon!

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Thank Kenneth H
Italy
Reviewed 3 weeks ago

a wonderful hotel with a nice position and a special decoration ! breakfast very nice in the room the service is excellent they left as stay until 14H without any extra payment and we also used the SPA even if our time of check out was really over. we will return with pleasure! excellent!

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Thank Mega13an
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Mega13an Thank you very much for this kind review! It's great to know that the on suite breakfast and the service of our team has met your expections. It would be an even great pleasure for us to welcome you again very soon! Best wishes, family Kalbermatter & Team

Switzerland
Reviewed 23 March 2017

We stayed here for the second time for 5 days in January and it was amazing. We discovered it in the summer when our usual hotel was having work done and immediately booked it for our ski week. It is very well located in the village and is very pretty. The rooms are beautiful and well thought out. Having a...

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Thank Jacksdp
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Jacksdp We are absolutely delighted to read this amazing review, thank you very much! All these great compliments have been forwarded to our staff members. It's great to know that you found time and space to enjoy yourself in our establishment. And please listen to your daughter and come back to the Firefly, we would love to spoil you...

Panama Province, Panama
Reviewed 19 March 2017 via mobile

Stayed for a weekend in this nicely done hotel ... which provides a small kitchenette in every room, however there is hardly any work surface space or a place to put your basic stuff ie toiletries etc even in the bathroom the hyper Modern sink allows zero space for other stuff. The rooms have a nice balcony . The breakfast...

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Thank LAEAI
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear LAEAI We very much appreciate the time you took to wirte this very helpful review, thank you! It is nice to know that the service of our team has met your expectations and that you liked the fact of having a balcony in your suite. We very much regrett to hear that the facilities in the kitchen and the...

Alexandria, Virginia
Reviewed 20 January 2017

When I was planning my trip (from Italy to Austria and then through Switzerland on my way to Geneva) I spent many hours reviewing web sites and Trip Advisor. Zermatt has so many hotels choosing one can be overwhelming! Each time I got online and looked at Zermatt hotels I found myself returning to the Firefly site. There was something...

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1Thank TimmmahG
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear TimmahG Thank you so very much for this amazing review! We very much appreciate that you took the time to share your experiences in our hotel. It's great to read that you enjoyed the comfort of our interior and that our staff members have made your stay even more special. It is a huge motivation for us to read...

Reviewed 19 January 2017

The rooms were cozy, and the staff were amazing(such as Simone) contributed to a relaxing and enjoyable getaway. The excellent breakfast served in room in the morning that you got to select/choose from the night enabled a more relaxing experiencing before going out to ski in the day. The access to cooking facilities in the suites was also incredibly helpful...

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Thank TravellingTreeFrog
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear TravellingTreeFrog Thank you for this great review! We are delighted to hear that you found time to relax and enjoy. The concept with the breakfast into the suite is ideal for skiers to start the day as comfortable as possible. Thank you very much for recommending us and we hope to welcome you again very soon! Best wishes Fam....

Reviewed 17 January 2017

We stayed in one of the apartments at Hotel Firefly with my baby daughter and my parents and what a stay! Spacious apartment, very clean, breakfast brought to your room, awesome bedding and view, great gym, spa and pool, super helpful staff. Perfect stay, more than recommended!

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Thank Anthony F
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Anthony F Thank you for sharing your experiences on tripadvisor! Its great to read that your rating your stay in our hotel as "perfect" and we very much hope to welcome you again soon! Best wishes from Zermatt, Family Kalbermatter & Team

Geneva, Switzerland
Reviewed 6 January 2017

I have been in this property more than once. They have very good apartments with hotel service. Anything inside is very design, and they used very high quality construction materials. I really like the combination of modern-cozy you can find here. Breakfast is served in the room and 'à la carte' (you order it on a menue in the evening),...

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2Thank Antonella218
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Antonella218 Thank you very much for this helpful review. We are delighted to hear that our interior has met your expectations and that you enjoyed the comfort we offer. Zermatt is one of the most famous and certainly also most pricey places in Switzerland but we as a hotel I'm afraid have no influence to it. It would be...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. ... more   less 

Additional Information about Hotel Firefly

Address: Schluhmattstrasse 55, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $336 - $1,033 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Firefly 4.5*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, Priceline, Cancelon, Agoda, TripOnline SA and Evoline ltd so you can book your Hotel Firefly reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Zermatt
#1 Luxury Hotel in Zermatt
#2 Business Hotel in Zermatt
#3 Ski-In / Ski-Out Hotel in Zermatt
#3 Spa Hotel in Zermatt
#17 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Firefly staff and other travellers.
6 questions
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Questions? Get answers from Hotel Firefly staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the smaller rooms face toward town vs. Matterhorn, but still a lovely view.”
kimber918, 29 Nov 2016 | Read review
“Ask for a Matterhorn view.”
clarkejamie4, 19 Nov 2016 | Read review
“#31 faces the clock tower (opposite direction from Matterhorn)”
888gusf, 12 Oct 2016 | Read review
“The rooms with a view and the bathtubes!”
503lizanng, 11 Apr 2016 | Read review
“We prefer the suites that have bedrooms with own private bathrooms.”
751serger, 27 Jan 2016 | Read review
5 of 5