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Hotel Firefly

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Traveller (248)
Room & Suite (236)
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Overview
Hotel website
E-mail hotel
Schluhmattstrasse 55, Zermatt 3920 Switzerland See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
Suites
4.5 Star accommodation
Additional information
Visit Hotel Website
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (587)
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249 results
Traveller rating
230
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6
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LanguageEnglish
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All reviews breakfast is served apple tv larger suite living room perfect bar full kitchen mountain bikes memory foam well equipped gym daily breakfast small kitchenette stunning hotel amazing spa stainless steel hotel bar rooms are beautiful hotel service
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1 - 5 of 249 reviews
Reviewed 2 days ago via mobile

We had the pleasure of spending two nights at Firefly in mid-October. It was a great time to visit with cooperative weather and few crowds. The staff at Firefly were welcoming, kind, and very helpful. The room (a junior suite) was large with a great...More

Thank Timthetoolman1
Reviewed 1 week ago

Stayed 7 nights in September 2018. A little pricey, but worth every cent. Room was spacious and clean, there's a small kitchenette, breakfast in the room every morning was definitely a highlight, staff were polite, knowledgeable and always helpful, the bar has an awesome selection...More

Thank SarahS13739
Response from kalberma, Manager at Hotel FireflyResponded 1 week ago

Dear SarahS13739 Thank you very much for being our guests and for this fantastic review, we are absolutely delighted to read how much you enjoyed your stay in our hotel and how much you appreciate our effort. It would be a pleasure to welcome you...More

Reviewed 2 weeks ago

This family owned hotel pays attention to every detail. The rooms are very comfortable, some with galley kitchen and full supplies. Their " breakfast included" is a total surprise as it is delivered to your room, white table cloth and all.. You select the meal...More

Thank David E
Response from kalberma, Inhaber at Hotel FireflyResponded 1 week ago

Dear David E, Many thanks for your kind review. We are delighted to read, how much you enjoyed to stay with us. We're looking forward to welcoming you soon again at our hotel Firefly. Best wishes from Zermatt, Your family Kalbermatter & Team

Reviewed 3 weeks ago via mobile

This is the best hotel in our 3 weeks trip to Europe. Very spacious room, Apple TV in living room, Bluetooth speaker in bedroom, super comfortable shower head, nice in room breakfast, taxi service to train station, not to mention cute little cat in the...More

Thank Tracy L
Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 3 weeks ago

Dear Tracy L, Thank you very much for the time to took to write such a kind review here on TripAdvisor. It was a pleasure to have you with us and we would be delighted to welcome you back. Best wishes from beautiful Zermatt, Your...More

Reviewed 3 weeks ago via mobile

Looking for a nice hotel in Zermatt was challenge with the enormous supply of hotels. But we were glad to have chosen Firefly. The hotel is not directly in the center but they have an excellent taxi service from the train station. The room is...More

Thank Mr_C_travel
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 3 weeks ago

Dear Mr_C_travel Thank you very much for sharing your experience on Tripadvisor. It was a pleasure for us having you with us. We are very grateful to read such a nice review. We hope to welcome you again. Your family Kalbermatter and Team

View more reviews
About
Description
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are More not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Restaurant
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Business
,
Spa
,
Ski-In / Ski-Out
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Spa
,
Ski-In / Ski-Out
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
16
Price range
USD 308 - USD 817 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Spa
,
Ski-In / Ski-Out
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
16
Price range
USD 308 - USD 817 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (248)
Room & Suite (236)
Dining (38)
Pool & Beach (32)
Amenities (31)
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Questions & Answers
Ask a question
Mercedes0
30 October 2017|
AnswerShow all 2 answers
Response from TrueReviewsByMe | Reviewed this property |
Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from... More
0
Votes
guggsy123
14 October 2017|
Answer
Response from TrueReviewsByMe | Reviewed this property |
Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
0
Votes
47suzyp
3 March 2017|
Answer
Response from FireflyZermatt | Property representative |
Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
1
Vote
Google Translation
Room Tips
"The family panorama has views of the Matterhorn, but are along the street."
douglasmE6296RU
14 Aug. 2018
Read review
"Rooms in front of the hotel (facing the river) and higher floors have views. First floors not so much."
H9851GLjanetm
18 Jun. 2018
Read review
"Suite #40 has the best views / just under the roof"
255wolfgangs
11 Jun. 2018
Read review
"This is a small hotel. Rooms are all very well described on the web-site so you can not go wrong."
susandeh
10 Apr. 2018
Read review
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