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Novotel Lugano Paradiso

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#7 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Novotel Lugano Paradiso
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511 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Kriens, Switzerland
Reviewed 21 September 2016 via mobile

Brilliant Hotel and Staff. Been here private and on business. Had two company events here, and the venue was managed well for the 56 staffs we had. Will come again and again. My son loved it. Breakfast is superb! Staff are very helpful and nice!!

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Helpful?
1Thank ShimariVithu
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear ShimariVithu, Woaahh!, thank you so much to be our guest and to share with us your impressions about your last Residential Seminar holded at Novotel Lugano Paradiso. Please be assured that we will share your review with the team. We hope to get you back soon and send you our Best regards from Lugano Paradiso Christian S. & Team

United Kingdom
Reviewed 19 September 2016 via mobile

I had stayed here with work and enjoyed it so much I came on vacation. Although there was a mix up with the room, the manager sorted it out. Food at breakfast was good. Pool is nice. Rooms are new and well appointed. There is building work next door, but it isn't intrusive unless you are by the pool. Location...

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Helpful?
1Thank Mike S
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Mike S, thank you so much for your nice review, please apologies the mix up with the rooms. We are glad that you enjoyed your stay with us and we hope to have the great pleasur in welcoming you back to Lugano and to Novotel Paradiso soon again. Sunny regards Christian S.

Switzerland
Reviewed 14 September 2016

Room clean and very friendly staff. Breakfast fantastic. Near to lake ,shops and station. There are some lovely day trips to do. Boat trips are great too. Has all the shops you could wish for, from cheap to expensive. Many restaurants and the food is very good.

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Helpful?
1Thank Anne M
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Anne M, Thank you so much for such positive feedback and for your compliments regarding our high standards of service. This is our utmost reward! We look forward to welcoming you back soon again to Lugano and to Novotel. Best regards Christian S.

London, United Kingdom
Reviewed 5 September 2016 via mobile

This is a stylish hotel with a welcoming atmosphere. (They offered flavoured water and home made brownies on arrival and the children's beds had toys on them!) As with all Novotels, the breakfast was excellent with a wide choice of fresh items. The pool is lovely. This was our second visit - we stayed at the same time last year...

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Helpful?
Thank Titchy M
Christian S, General Mnager at Novotel Lugano Paradiso, responded to this review

Dear Titchy M , Thank you for your kind feedback. We are glad you enjoyed again your Holiday-time with us and hope to welcome you back soon again to Lugano Paradiso and to Novotel. Kindest regards Christian S.

Reviewed 3 September 2016 via mobile

Amazing 4 star Modern Hotel with very high quality services. Very clean hotel. Has very good swimming pool kids activities. Has an excellent resturant with excellent breakfast. They have a free service to take the breakfast to the rooms. However, this hotel does not have tennis table and bebe foot game. No sauna and no spa. No free car park....

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Helpful?
1Thank Mohamed L
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno Sig. Mohamed L, we thank you for having taken the time to share your impressions on TripAdvisor for your recent stay at Novotel Lugano Paradiso. We are more than pleased to read that you had an excellent stay with us. We wish you all the best and look forward in welcoming you back soon again to Lugano and to...

Kronberg im Taunus, Germany
Reviewed 23 August 2016

We have been here twice over the last two years. It's a perfect location for families. The Service at check in is very friendly and obliging. This time we got an early check in so that the kids could enjoy the pool sooner, they realized that we would need an extra bed which was offered at no extra costs. Service...

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Helpful?
1Thank BorisandDenise
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review
Google Translation

Sehr geehrte BorisandDenise, vielen Dank für ihr umfangreiches und konstruktives Feedback. Wir freuen uns, dass sie sich so wohl bei...

Aalst, Belgium
Reviewed 17 August 2016

Very nice hotel perfect service ,best accomodation, good breakfast ,prices way to high 335€!!!! and we had to park in a local parking because some stupid frenchmen took 2 spaces and when we made this remark to the staff the could not help us

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Helpful?
1Thank Guy570
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno Guy570, Many thanks for this lovely review of your recent stay at Novotel Lugano Paradiso. I was delighted to read you enjoyed your stay and particularly our perfect service, the accomodation and the breakfast. Please apologies if we couldn't find a better solution for your parking place nevertheless this situation give us some imput to better handle it in...

Basel, Switzerland
Reviewed 10 August 2016

Excellent hotel on the south side of Lugano. 10-15 minutes walk to town centre along the lakeside (or 2 CHF one-way ride on the ferry). Small pool with outside bar. Excellent buffet breakfast and good choice of local restaurants within walking distance. Parking available underneath the hotel (20 CHF per day). Close (100m) to San Salvatore funicular railway.

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Helpful?
1Thank Gruezi4104
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review
Google Translation

Cher Gruezi4104, Je vous remercie d'avoir pris le temps de partager avec nous votre vécu au Novotel Lugano Paradiso. Votre...

muscat
Reviewed 5 August 2016 via mobile

The hotel was very comfortable and clean, not the best location thouugh, it's quite a distance to the town centre, however there are regular public transport to the centre. Three hotels of the same accor brand are around each other and offer different facilities at different prices.

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Helpful?
1Thank falhashar
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear geust falhashar, Thank you for sharing with us this comment about Novotel Lugano Paradiso. We are glad that you feel well during your stay and that you appreciated the variety of possibilities that our three hotels offers. We hope to have the pleasure in welcoming you back in one of our hotels soon again. Kind regards Christian S.

Singapore, Singapore
Reviewed 2 August 2016

Travelled with wife and teenage son and booked one room. The room was small and the bathroom had the funky design of being visible from the bedroom which was not helpful for us! Staff is very friendly and the breakfast was really good. Good on site facilities. Does not have lake views but the lakefront is less than a 5...

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Helpful?
Thank Rahul1968
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Rahul1968, Thank you very much for taking your time to review your recent stay here at Novotel Lugano Paradiso. We truly value your honest feedback and I am glad, that we could meet your expectations! Referent to the glass bathroom/bedroom you can obscure it through a bottom in order to preserve the intimacy. All our Suites as some of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Novotel Lugano Paradiso

Address: via San Salvatore 11, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $295 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#1 Green Hotel in Lugano
#6 Romantic Hotel in Lugano
#6 Family Hotel in Lugano
#6 Luxury Hotel in Lugano
#7 Business Hotel in Lugano
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lugano Paradiso staff and other travellers.
1 question
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San Francisco, California

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Questions? Get answers from Novotel Lugano Paradiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor had a good view and was very quiet”
 of 5 bubbles K6240MIannem, 14 Sep 2016 | Read review
“Rooms in last floor have lake view”
 of 5 bubbles WindyRoad, 28 Jun 2016 | Read review
“high floor, lake view”
  • bathroom - milky mode
  • bathroom - transparent mode
  • view from our room
  • bathroom
  • bedroom
 of 5 bubbles Jan-HendrikB, 29 Nov 2015 | Read review
“There a lake facing rooms. This will give you good sunrise view...”
 of 5 bubbles Anishvm, 18 Nov 2015 | Read review
“Rooms at the end of the hallway have a slight view of the like.”
 of 5 bubbles Mel_wanderlust, 17 Nov 2015 | Read review
5 of 5