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in advance check in (Accor app and mail) available but not implemented at réception desk. upon arrival, nothing ready.
free public transport ticket not spontaneously offered at check in at the desk, but just given after request (advertised from Ticino Tourism Board, not even described...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We have stayed here three times and it is great place to stay for the price. It's a good location and staff was great. The rooms were very clean. Ikea style. Would stay here again no problem. A quick bus ride into town or a...More
1 Thank jpud999
Response from Fabio Z, Manager at Ibis Lugano ParadisoResponded 20 June 2017
Many thanks for the review posted on Tripadvisor, it's a real pleasure to hear that you have enjoyed your stay at ibis Lugano-Paradiso. Your comments regarding the cleanliness of our rooms, the location and the friendliness of our staff are very much appreciated....More
We stayed here for 2 nights during our first exploration of Switzerland. Booked by a friend in our party, there was an error it would appear and instead of booking an Ibis room, he booked an Ibis Budget room. We had just spent 2 nights...More
Only in Lugano for 24 hours, this hotel is well positioned for a pleasant walk into town along the lake The room was a big corner room, very clean and very comfy bed.
Wifi excellent, reception staff excellent and breakfast very adequate including Bircher muesli....More
1 Thank Lorraine W
Response from Fabio Z, Manager at Ibis Lugano ParadisoResponded 4 weeks ago
many thanks for your great review posted on tripadvisor after your stay at ibis Lugano-Paradiso. We are glad to hear that you have appreciated the hotel position, the confort of our beds and the friendliness of our Staff. It's always very motivating to...More
We stayed night of 4 th June 2017..
We arrived late afternoon.
The man checking us in we found fairly off hand and unhelpful.
Asked us if we wanted the Ticino Card when you are supposed to receive this as a matter of course.
Response from Christian S, ibis Lugano Paradiso Team at Ibis Lugano ParadisoResponded 8 June 2017
we would like to thank you so much for your positive and nice remarks posted on TripAdvisor. We are glad to read that you enjoyed the stay in our hotel.
Please apologies if you get this kind of feeling it was not our...More
USD 116 - USD 165 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#2 Green Hotel in Lugano
#2 Best Value Hotel in Lugano
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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