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Kempinski Grand Hotel des Bains St. Moritz

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Grand Hotel des Bains St. Moritz
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Showing 323: English reviews
A TripAdvisor Member
Reviewed 14 September 2016 via mobile

Dear Kempinski Grand Hotel des Bains team, this review is for you to express our gratefulness for the wonderful 2,5 weeks we had with you in August. We stayed here many times before, but it was the first time we visited the Kempinski Grand Hotel des Bains with two little kids, as a family of four. We travel very often,... More 

Helpful?
Thank A TripAdvisor Member
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, All I can say is - it was a great pleasure having you as our guests. I will share your kind feedback with all team members and we hope to welcome you soon again. With kindest regards from St. Moritz, Reto Stöckenius General Manager More 

Leicester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016 via mobile

This is a fab 5 star. The staff are some of the best we've ever experienced, their attentiveness and attention to detail is second to none. The parking area is spacious. The room was very clean and the facilities excellent. The location is just outside the main town but no problem to walk. It probably takes 30 minutes but you... More 

Helpful?
Thank ReBex111
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​ReBex111, Thank you for your time and your wonderful comment on Trip Advisor. It is always great to hear nice and positive feedback - because it motivates a lot. We are happy that you had an enjoyable time in St. Moritz & we hope to welcome you soon again. Best regards, Reto Stöckenius General Manager More 

Lelystad, The Netherlands
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

Almost everything about this trip was great. The town of St. Moritz does not have many things to do, which is the main complaint of the (young) hotel staff and others that work here for tourism (e.g. seasonal workers). At first I had to adjust greatly to this slower pace and the holiday routine, but the fresh mountain air combined... More 

Helpful?
1 Thank globetrottert2016
New York City, New York
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 September 2016 via mobile

We stayed for 2 nights at the start of their summer season. The spa is quite nice, great gym, and the location is convenient. We had dinner in the restaurant on the first night. It was good, not overwhelming. The timing of the food was off. Someone in our group received his meal 15 minutes after the rest of the... More 

Helpful?
Thank J0sephUSA
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear J0sephUSA, Thank you very much for your constructive feedback and your time. Herewith I would like to take the opportunity to apologize for the late restaurant service during your dinner. I hope you could enjoy your stay and had a nice spa experience. Hope to welcome you again soon & kind regards from St. Moritz, Reto Stöckenius General Manager More 

St. Moritz, Switzerland
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2016

One of the legendary top five star Hotel in the St. Moritz-Engadin area. The Resort was very lively and good occupied because of Passione Engadina, a spectacular and unique Italian car meeting reserved only for historical cars manufactured until 1980 and the traditional Art & Masters the traditional international 10-days festival taking place as well every year. TIP: If you... More 

Helpful?
1 Thank Walter L
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear WalterLussuSwissIn, Thank you so much for your great feedback and your time. We are glad that you enjoyed the events and hope to welcome you again soon. With kind regards, Reto Stöckenius General Manager More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 August 2016 via mobile

This is a beautiful hotel with very friendly staff and lovely rooms. The bar is an enjoyable place to while away some time. The weather on our arrival was atrocious, so we couldn't explore and we had to leave early the next morning so St Moritz will have to wait. The breakfast is hailed as the best in the area,... More 

Helpful?
1 Thank Elaine M
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​Elaine M, Thank you very much for ​your time ​and constructive feedback. Your comment shows us where we are on the right track but also where we can make improvements. Herewith I want to apologize that you had an unpleasant dinner experience during your stay. I shared​ your ​feedback​ with my kitchen team​ ​and ​we ​will do our best... More 

Canton of Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016

St. Moritz is beautiful. The hotel, essentially a palace, stands apart from other hotels by the service with personal touch accommodating any foibles. The hotel spa is without competition. And the activity concierge's recommendations of what hikes / sport to take on any given day is half of the fun. One of the best holidays ever.

Helpful?
2 Thank JiriPik
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​JiriPik, Thank you very much for your positive feedback and your great words - that means a lot to us. I have shared your feedback also with our Activity Concierge - he also says "Thank you". We wish you a wonderful day and hope to welcome you soon again. Kind regards, Reto Stöckenius General Manager More 

Orlando, FL
Level Contributor
381 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 24 August 2016

Stayed here as part of a tour (which seems to be common at this hotel), and was initially impressed with the exterior and the grounds which are large and very nice. Later we found that we were pretty far from the downtown area and so did not visit it as we were leaving early the next morning Large facility. Nice... More 

Helpful?
Thank gatorboyOrlando_FL
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​gatorboyOrlando_FL, Thank you for your comment on Trip Advisor and your time. Your feedback shows us clearly where we are on the right track but also where we can make improvements.​ I have shared your words with the team and especially the housekeeping department to check the situation regarding the missing luggage stand in the room. I also want... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016 via mobile

Wonderful hotel with incredible service. Room was exactly what one would expect and the spa was a total haven of relaxation. The food in the restaurant was incredible though the service at times a little too much. The brandy in the bar was very delicious though at €25 a pop was not going to be flowing all night. Overall great... More 

Helpful?
Thank Chris C
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Chris C, Thank you very much for your great and constructive feedback and your time. We are happy that you had a wonderful stay with us and hope to welcome you soon again. With kind regards, Reto Stöckenius General Manager More 

Bangkok, Thailand
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed 23 August 2016

I arrived in St.Moritz by train taking the scenic albula line. A very beautiful train ride indeed. I was picked up at the station by a Kempinski driver with a deluxe BMW. My room was already prepared and check-in was swift. The rooms are unfussy and tidy, nothing more. Bathrooms nicely appointed and I had a balcony with a small... More 

Helpful?
2 Thank SwissTravelManager
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​SwissTravelManager, Thank you very much for your constructive and positive feedback as well as your time. Your comment shows us where we are on the right track but also where we can make improvements. This means a lot to my team and I.​ ​It is also great to see that you liked the Kempinski The Spa, I will share... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian, Mediterranean
Les Saisons
Les Saisons
Cuisines: International, Grill, Mediterranean
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $404 - $2,544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in St. Moritz
#3 Spa Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#3 Luxury Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#4 Family Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travellers.
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on a very top floor are smaller”
 of 5 bubbles Simonalex, 7 Oct 2016 | Read review
“Think carefully about your dining choices”
 of 5 bubbles lesh314, 6 Oct 2016 | Read review
“See if any rooms have airconditioning instead of just heating.”
 of 5 bubbles sandrac563, 24 Sep 2016 | Read review
“Go with grand deluxe rooms, Take trip to Corvatsch and Piz Nair”
 of 5 bubbles l0vr0b, 20 Sep 2016 | Read review
“Mountain view rooms in higher floors.”
 of 5 bubbles kdq1013, 19 Sep 2016 | Read review
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