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Crystal Hotel

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272 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Hobart, Australia
Reviewed 25 October 2014

A modern hotel with many rooms. Not too far from the railway station - in fact within comfortable walking distance, although the hotel will arrange their own shuttle as necessary. Exceptionally friendly reception staff making for a warm welcome and no difficulties or bother any time with questions. The room, designed for single occupancy, had a wide but very firm...

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1Thank tastony2
Rincon de Guayabitos
Reviewed 23 September 2014 via mobile

Was a good walk up from train station but they have a shuttle. Close to some restaurants and shopping. Nice rooms with lots of English TV stations. Free wi-fi in room. Did not eat here so cannot comment on food. View from our room was not good but some rooms have good views. Dave from Vancouver

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Thank ObiWan101
Moritz7500, Geschäftsführer at Crystal Hotel, responded to this review

Thank you very much for your stay at the Crystal Hotel. We are pleased that you enjoyed your stay with us and that you shared your experience with others. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. It is only with the assistance of our guests...

Wigan, United Kingdom
Reviewed 11 September 2014

Stayed two nights at the Crystal on a 16 day trip around Switzerland, this was one of our favourite hotels!! The situation of the hotel us excellent, a short walk to the lake and two mins from cable cars. Bus and train stations all within easy walking distance. We had use of a car so went a little further but...

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Thank Karen L
Moritz7500, Geschäftsführer at Crystal Hotel, responded to this review

Thank you very much for your stay at the Crystal Hotel! We appreciate your comments. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. We are also delighted to see that you rated our hotel very well and that you enjoyed your stay with us. Positive...

Vancouver
Reviewed 17 August 2014

Our family stayed one night before boarding the Bernina Express for Italy. From the time we pulled up after a long day's drive until leaving the next day, we found all the staff very friendly and accommodating. The room had plenty of space for the 3 of us. The complimentary mini bar was a welcomed surprise! The hotel is located...

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Thank langleybott
Moritz7500, Manager at Crystal Hotel, responded to this review

We are delighted to see that you rated our hotel very well and that you enjoyed your stay with us. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. We would like to thank you for having chosen the Crystal Hotel and we are already looking forward...

Austin, Texas
Reviewed 1 July 2014

All things are relative, but that is the point of reviews. We stayed in six hotels (almost all four star) in three countries on our recent trip and this one was the only disappointment. The hotel is plenty "nice" but the mattress was rock-hard to the point it interfered with my sleep and I even asked the front desk if...

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Helpful?
Thank terzlover
Anne U, Manager at Crystal Hotel, responded to this review

Dear Sir/ Madam We appreciate your comment regarding your stay at the Crystal Hotel and would like to answer you as follows: Our mattresses are in very good conditions and other guests mentioned that they slept very well. An extra comforter or pillow can be ordered from our housekeeper and we do offer a pillow menu on request. Our comforters...

Reviewed 16 March 2014

Together with a friend, I stayed two nights at this perfectly located small Leading Hotel of the World. You feel very welcome from the moment you enter the door. The receptionists, the waiters at restaurant Grissoni, the drivers, but also the fantastic massage therapists and beauticians, they all make you feel at home. They go at great length to accommodate...

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1Thank Simone C
London, United Kingdom
Reviewed 10 March 2014 via mobile

We stayed in Hotel Crystal as part of a long ski weekend. The staffs at the front desk are very friendly and the services are efficient. The hotel is very centrally located, only a couple of minutes walk to the ski lift. It is in the pedestrian bit of the town, with many fancy shops to its close proximity. One...

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Thank whateasy
Anne U, Manager at Crystal Hotel, responded to this review

We are delighted to see that you rated our hotel very well and that you enjoyed your stay with us. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. We would like to thank you again for having chosen the Crystal Hotel, our team and I are...

California
Reviewed 4 March 2014

We stayed at this hotel during a ski vacation in February. Lovely staff, breakfast and ski room. My only complaint would be that the rooms are very small and the rooms are extremely hot at night even with the door wide open. Perhaps other rooms are larger? If heat doesn't bother you, I would strongly recommend this hotel because it...

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1Thank DebraCalifornia
Anne U, Manager at Crystal Hotel, responded to this review

We are delighted to see that you rated our hotel very well and that you enjoyed your stay with us. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. It is only with the assistance of our guests that we are able to maintain or even improve...

Brisbane
Reviewed 9 January 2014

Loved this hotel for my weeks stay in St Moritz. We originally booked for 3 nights and extended it to 7. Rooms are very comfortable with nightly turndown service. Breakfast was included in our stay and was amazing. The General manager of the hotel was outstanding he went out of his way personally to ensure our stay was memorable. The...

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2Thank FiveStarTraveller4
London, United Kingdom
Reviewed 27 December 2013

Stayed 3 nights during Christmas, seamless stay. 5 min walk to slopes, right on the city center, great restaurant and cozy lobby, rooms are well decorated with that "alps atmosphere". WOuld stay again. Call out to the GM, a gentleman.

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Thank pjn311

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel built in 1962 & re-opened in December, 1997 after $10 million renovation -1 km from train station & 7 km from airport. ... more   less 

Additional Information about Crystal Hotel

Address: Traunter Plazzas, Via 1, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $269 - $1,195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crystal Hotel 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Crystal Hotel St Moritz
Crystal St Moritz
Hotel Style:
#8 Family Hotel in St. Moritz
#8 Business Hotel in St. Moritz
#8 Luxury Hotel in St. Moritz
#9 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Hotel staff and other travellers.
6 questions
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Guwahati, India

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Questions? Get answers from Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a street side, with view up the mountain, it was a bit noisey w. the windows open.”
 of 5 bubbles fayelou, 14 Sep 2016 | Read review
“Classic Double rooms are value for money”
 of 5 bubbles ToralDesai, 15 Jul 2016 | Read review
“Request a room away from the noisy bar across the street”
 of 5 bubbles AlisonsAunt, 31 Mar 2016 | Read review
“try to get a room facing the Chantarella”
 of 5 bubbles coguzhan, 17 Mar 2016 | Read review
“Choose one facing the Alps more relaxing for the eyes”
 of 5 bubbles mohaniyer50, 14 Feb 2016 | Read review
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