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Hauser Hotel St. Moritz

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Hauser Hotel St. Moritz
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506 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Beijing, China
Reviewed 3 weeks ago via mobile

Room design really out of date, nothing stylish. Service was alright but they didn't go the extra mile. We had lunch at the cafe... we couldn't sit on the table we wanted to although it wasn't occupied. The green curry was terrible and was surely not Thai.

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Helpful?
Thank Ansouk_83
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Ansouk_83 Thank you for your review! We are sorry that you did not like the room design. The design is not out of date at all. The rooms are all renovated in the last two years. All the room are decorated and furnished with local pine or larch wood. Our green curry is very much appreciated by our the...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Clean, modern, comfortable and - most importantly - all the staff we met were both friendly and professional. The rooms have everything we needed: good shower, comfortable bed, and black-out curtains so the mountain light doesn't wake you up too early. Breakfast was always good in the restaurant downstairs, with a good variety of simple but fresh produce. The restaurant...

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Helpful?
Thank pelagical
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear pelagical many thanks for your review "friendly, comfortable, good value" and for your recommendation. There is nothing to add to your comment, except this: My wife is born in Australia and she grew up Down Under, this is why our Open air bar on the terrace is called: ROO Bar. All the best to you and hope to see...

Houston, Texas
Reviewed 6 March 2017

Great room, excellent restaurant, staff very helpful, bus collection to and from the rail station. The Hotel is in the center of the town and everything walk-able. hird year staying with the family, keep up the good work!

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Helpful?
Thank kimbo9591
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear kimbo9591 many thanks for the excellent review. Yes the World Cup skiing weeks were really busy and our staff did a great job. A big hand to them! Glad you realised. Hope to see you again very soon. Best regards Markus Hauser and the whole team

San Diego, CA
Reviewed 5 March 2017

When we arrived at the train station in St. Moritz the I went into the TI and asked what would be the best way to get to the hotel. He informed me they had a shuttle and called them to pick us up. In less than 10 minutes a van arrived to transport us. The young lady checking us in...

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Helpful?
Thank SDTraveler033
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear SD Traveler033 many thanks for reviewing the Hauser and for giving us excellent marks. We are glad that you would return to us in the Hauser next time you visiting St. Moritz. Welcome back very soon. Best regards Markus Hauser and the whole team

scotland
Reviewed 2 March 2017 via mobile

Hotel offers a free pick up service from the railway station up to 18.00 hours.Bus 3 from the railway station stops near by.If walking turn left from railway station,up the walkway,follow signs for escalators,At top turn left go uphill, side of road opposite the escalators and follow the road Via Serlas around the roundabout and you will see the hotel....

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Helpful?
Thank neastloon
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear neastloon, thank you very much for taking the time to write such a detailled review about the Hauser hotel. There is nothing else to add. An excellent information for the future traveller to St. Moritz and to the Hauser. Best regards Markus Hauser and the whole teaM

Brisbane, Australia
Reviewed 21 February 2017

Perfect location , right in the middle town with easy walk to the shops and the lake. The rooms are very modern, clean with a view of the town and mountains. This is family hotel , Mr Hauser was their every day to say good morning and see if everything was OK.Reception were very helpful and assisted our every needs....

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Helpful?
Thank andersonangry
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear andersonangry Many thanks for the great review. You write: "The best place to stay". This sounds real good. Hope to see you again at the Hauser. Best regards from sunny St. Moritz Markus Hauser and the whole team

New York City, New York
Reviewed 17 February 2017 via mobile

Amazing location, family hotel, refreshing atmosphere, marvelous owners!!! Next to the cable car to enjoy skiing and panoramic Alpine views ... Don't forget to try the Salmon Roastie ... A must stay destination ...

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Helpful?
Thank Christina M
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Christina M many thanks for the excellent review. Glad you liked your stay. Hope to see you again at the Hauser. Best regards Markus and Marinda Hauser and the whole team

Reviewed 24 January 2017

1- the service is excellent 2-location,the best 3-rooms are very comfortable 4-the treatment is excellent 5- the people who works there are the best 6-Mr. and Ms. Hauser may feel you safe and very comfortable

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Thank Jose D
Reviewed 20 January 2017

Everything was perfect starting with the staff,room and food.The location was perfect for skiing and getting around the city.The only thing the would have made the stay perfect was if we had received more snow.

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Helpful?
Thank Mark S
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Mark S. many thans for reviewing the Hauser and you stay. Glad to hear you liked your stay. We will promise you more natural snow next time you come. Otherwise the bottle of champagne is on our account. Best regards from sunny St. Moritz Markus Hauser and the whole team

Nice, France
Reviewed 19 January 2017

Clean room and very good heat Shower tub exelent clean Spacious Tv ok Personal very polite The bed exelent hotel well place in the city Place for the car under the hotel Good breakfast For a perieude in winter I reccomende this hotel Thank you Mr hauser

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Helpful?
Thank pascal s
FamilyHauser1955, Owner at Hauser Hotel St. Moritz, responded to this review

Dear pascal s thank you very much for your review. Glad you liked everything. Hope to see you soon again. Best regards Markus Hauser, Owner

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Family run Hotel offers modern comforts, restaurant, patisserie, and bar; located in town center with views to the mountains. ... more   less 

Additional Information about Hauser Hotel St. Moritz

Address: Via Traunter Plazzas 7, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $308 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hauser Hotel St. Moritz 3*
Number of rooms: 52
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Also Known As:
Hauser Hotel St Moritz
Hauser Resort St Moritz
Hotel Style:
#1 Green Hotel in St. Moritz
#5 Family Hotel in St. Moritz
#9 Romantic Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Hauser Hotel St. Moritz staff and other travellers.
7 questions
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Lewisville, Nc 27023
Atlanta, Georgia
3 months ago
Maroochydore, Australia
over a year ago

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Questions? Get answers from Hauser Hotel St. Moritz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms quiet, superior rooms have a view of the center of town”
kimbo9591, 5 Mar 2017 | Read review
“it is excellent in every way”
josedG5707PL, 23 Jan 2017 | Read review
“I would think that most rooms are quiet.”
platypus7, 21 Dec 2016 | Read review
“Get the upgraded balcony room.”
LBC325, 22 Oct 2016 | Read review
“Rooms on the south side face the lake, but I don't think any of them would have an uninterrupted view.”
Becca3189, 11 Oct 2016 | Read review
5 of 5