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Club Med Wengen

Travellers' Choice award winner
#15 of 21 Hotels in Wengen
GreenLeadersBronze level
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Club Med Wengen
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337 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 April 2016

Just back from a lovely week in Club Med Wengen. Lots of fun for the kids, great skiing, enthusiastic GOs and excellent ski instructors. In particular Tim, the patient ski instructor of the teenage group from whom they learned a lot and GO Ming who organised so much for them, including the teen show which was a great hit. Also... More 

Helpful?
1 Thank Cork67
Genval, Belgium
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 April 2016

This was our 15th stay in Club Med Wengen and we love the village and the charm of the hotel for the entire family. It is true though that the service and especially the "animation" is not comparable to other Club Meds. For example no "jeu cafe" and the quality of the "spectacles" was not great. Both the chef de... More 

Helpful?
Thank Hugo F
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2016 via mobile

We were very disapointed by terrible rooms conditions. Also there was incredibke cold in our room in the night, that we were waking up by the cold. I was complaining on the reception and asking for portable heating for 4 times. No possitive response, only the last day some handy man came to check our heating, it was all. IT... More 

Helpful?
1 Thank Tereza H
ClubMedUK_official, Guest Relations Manager at Club Med Wengen, responded to this review

Dear Guests, We were sorry to learn that some aspects of your stay fell below your expectations. We have shared your comments with our Managers and Staff on-site in order to continue to improve the quality of our facilities and services. If you would like to discuss your concerns further please do not hesitate to contact our Customer Relations departments... More 

Johannesburg, South Africa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 March 2016

I must admit, I was sceptical. I'm not one for vacation clubs and the likes. From the initial interaction to booking to actually experiencing the vacation was pure value for money and overall excellence!

Review collected in partnership with Club Med

Helpful?
2 Thank 415xxxxxxxx
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 March 2016

Our Class 5 English ski instructor was Tim Milner. His easy going manner, knowledge and expertise of the entire region, including Wengen, Grindewald and Muren, made this ski trip an unforgettable experience for all of us in his group, and I cannot recommend him highly enough. Go out of your way to get him to guide you, even if English... More 

Helpful?
2 Thank Donald B
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2016

Just got back from a week in the snow with my almost 6 year old daughter. It was the first time with Club Med, well the first time for an all inclusive vacation as well, and it was fantastic! I felt like I had a real vacation and she made friends and really enjoyed herself! Both of us cannot wait... More 

Review collected in partnership with Club Med

Helpful?
2 Thank LRS12373
Bishops Stortford, United Kingdom
1 review
Reviewed 10 March 2016

The resort itself is magnificent. The food was good and our room was large and comfortable BUT we were not told this was a children's hotel - we were the only ones without small children. The noise in the bar was appalling and there was nowhere to withdraw to except our room. This did not spoil our holiday but it... More 

Review collected in partnership with Club Med

Helpful?
Thank Writtleman
ClubMedUK_official, Guest Relations Manager at Club Med Wengen, responded to this review

Dear Guests, We were sorry to learn that some aspects of your stay fell below your expectations notably with regards to the noise. We have shared your comments with our Managers and Staff on-site in order to continue to improve the quality of our facilities and services. If you would like to discuss your concerns further please do not hesitate... More 

xx
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 March 2016

Very, veray disappointing... never again. - French holidays in Swiss Alps - "All inclusive" doesn't include Wifî - Cludmed "milks" the customer wherever possible - No one single table where a family could play a game with the kids - Lunch is at the hotel. Which means that the ski school starts already at 9:00. At 11:00 the ski group... More 

Helpful?
Thank Caneatalot
ClubMedUK_official, Guest Relations Manager at Club Med Wengen, responded to this review

Dear Guests, We were sorry to learn that some aspects of your stay fell below your expectations. We have shared your comments with our Managers and Staff on-site in order to continue to improve the quality of our facilities and services. If you would like to discuss your concerns further please do not hesitate to contact our Customer Relations departments... More 

High Peak UK
1 review
Reviewed 28 February 2016

Our 3rd trip to Club Med Wengen, and we weren't disappointed! It's a great option for a big group with lots of different skiing levels. We all get great tuition from the fabulous ski school, and then get to meet up again over fabulous food! And what a variety of food - there is something for everyone, from Pizza to... More 

Review collected in partnership with Club Med

Helpful?
Thank maggie2362016
Brussels, Belgium
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 February 2016

Infrastructure is OLD. Food is good. But the dining room is VERY NOISY. Given that idea is to spend time on the pistes, the fact that the equipment is old and in serious need of upgrading, is not of much relevance. Service in the bar is great. but the carpet smell drink that was spilt. Despite this, I would go... More 

Review collected in partnership with Club Med

Helpful?
Thank Eduardo G
ClubMedUK_official, Guest Relations Manager at Club Med Wengen, responded to this review

Dear Guests, We were sorry to learn that some aspects of your stay fell below your expectations, notably with regards to the noise of the dining room and the accomodation. We have shared your comments with our Managers and Staff on-site in order to continue to improve the quality of our facilities and services. If you would like to discuss... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
In the 1930s, wealthy clients who descended on Wengen to enjoy winter sports would take the little rack railway. Club Med(R) established a Village here in 1976 just outside the charming centre, in the heart of the largest massif in the Alps, giving you the opportunity to explore the surrounding mountains, such as Jungfrau while your children can be enjoying a fantastic time at Mini Club Med(R). After a day in the open air, enjoy settling into the cozy lounges of the former Art Deco hotel. ... more   less 

Additional Information about Club Med Wengen

Address: Club Med Wengen, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Hotel Class:3 star — Club Med Wengen 3*
Number of rooms: 207
Also Known As:
Club Med Wengen Hotel Wengen
Wengen Club Med
Hotel Style:
#2 Green Hotel in Wengen
#14 Family Hotel in Wengen
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Wengen staff and other travellers.
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Questions? Get answers from Club Med Wengen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the main building (Palace) are nicer but Edelweiss is ok, too. Both options are simple but clean.”
 of 5 bubbles hugof476, 1 Apr 2016 | Read review
“Should you really go, choose one of the more expensive rooms in the main hotel.”
 of 5 bubbles Caneatalot, 29 Feb 2016 | Read review
“The Palace has the best views but Edel Weiss does have mountain facing rooms”
 of 5 bubbles thebluetyphoon, 9 Feb 2016 | Read review
“Rooms are basic, but have everything you need. Its relative to the price”
 of 5 bubbles bobbins57, 1 Feb 2016 | Read review
“The palace rooms are a lot larger that the eidelweiss rooms. Ours had a lovely view of the town and mountains.”
 of 5 bubbles 263gilla, 21 Jan 2016 | Read review
5 of 5