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Hotel Victoria-Lauberhorn

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#11 of 21 Hotels in Wengen
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Victoria-Lauberhorn
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299 Reviews from our TripAdvisor Community

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Showing 143: English reviews
London
Reviewed 6 January 2017 via mobile

Want to charge chf 24 for a 4 year old to go in the small pool for half hour.... . The hotel, spa and restaurant is all about extracting most amount of money - they may have prime location but would not recommend. We read that many others feel the same...

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Helpful?
Thank julie d
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Julie d. We would like to mention and to rectify that all of our hotel guests can use the wellness and spa area for free. As an extern visitor you have to pay 24 francs for the usage of our wellness area. The usage of the our wellness area is not recommended for children under 4 years. During our...

Spencer, Iowa
Reviewed 6 January 2017

We brought three families from the US to Wengen for Christmas; six adults with five children under the age of eight. The amenities at this hotel for families were extraordinary including a beautiful salt water pool with family Spa, a large well- equipped game room, large spaces for families to gather,great ski equipment storage area, a beautiful dinning room with...

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Helpful?
Thank mjvmontgomery
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Mjvmontgomery We are very proud to receive your wonderful feedback regarding your stay, thank you so much! We are glad you liked everything in our Hotel and you felt comfortable around our team. We are more than happy to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of...

Leuven, Belgium
Reviewed 1 January 2017

We are delighted of our holiday week during Xmas. Very good hotel, clean, good breakfast and dinner! Beautiful pool, solarium, wellness. After a few days skiing I experienced a very relaxing massage from Siegfried! Friendly staff in the restaurant (thank you Jonas) and a dinner in Pasta and More is a plus. We will definitely come back, Herman and Linda...

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Helpful?
Thank hschurmans
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Linda and Herman Schurmans, thank you so much for your great feedback regarding your stay. We are very glad, that you enjoyed your stay, our staff, the rooms and specially our fantastic pool with salt water and excellent spa facilities. We would be very happy to see you soon again. Best regards, Monika H., Ferienverein Hotel group

Toronto, Canada
Reviewed 30 December 2016 via mobile

Such a disappointment. Poor customer service and outdated amenities, a stale smell in the wellness centre. Staff were rude and offensive in regards to simple requests made by guests. Overcharging for simple services that were executed inefficiently and carelessly.

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1Thank tamama12345
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear tamama12345 We are sorry that we didn't meet your expectations. Kind regards, Monika H. Ferienverein hotel group

St. Ives, Australia
Reviewed 25 December 2016

We really loved this hotel. Wonderful views from our level 5 room in a gorgeous well decorated hotel. Spacious room with comfortable beds. Pillows were too soft for us, as we prefer more supportive vs feather pillows. We loved the bedroom nook for our daughter. She decorated it for Christmas. Xmass special included half board, herbal stamp massages, wine tasting,...

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Helpful?
Thank June C
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear June Wow, thank you for your nice and detailed recommendation. It was a pleasure for us to bring a solemn Christmas atmosphere to the hotel. We are pleased that you and your family appreciated it so much. We offer a range of different pillows to ensure you enjoy a good night’s sleep. Please don’t hesitate to contact our reception...

Oulunsalo, Finland
Reviewed 15 December 2016

Excellent place for staying in Wengen. Nice and new spa. Breakfast was big enough for runners and also others. Very friendly personnel. Room was quite small, but quiet, clean and cozy. We have room quite near to railway, but it did not disturb us at all.

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Helpful?
Thank Darja03
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Darja We are very happy about your feedback, thank you for sharing. We hope to welcome you for the Jungfrau Marathon 2017 again – or any other time. Kind regards, Franziska G., Ferienverein hotel group

Helsinki, Finland
Reviewed 17 September 2016

Stayed one week in this hotel in September 2016. Superb location near (but not too near) the Wengen train station. Like the village of Wengen itself, the overall feel of the hotel was peaceful and relaxed yet everything worked in time. Perfect place for example for a relaxing hiking holiday. The staff of the hotel was very friendly and forthcoming....

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Helpful?
Thank fiinnk
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Fiinnk, such a nice comment, thank you! It is our pleasure to receive this positive feedback and we will share it with the whole team. We hope to welcome you again very soon. Kind regards, Monika H. Ferienverein hotel group

Michigan
Reviewed 14 August 2016

This hotel has an amazing view of the Swiss Alps. We only stayed here one night but it was a wonderful stay. We were given a junior suite when we checked in and our room faced the mountains. Across from our hotel was a huge green area when we saw para gliders landing. That was pretty neat to see. It...

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Helpful?
Thank DonandSheron
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear DonandSheron, what a perfect feedback! THANK YOU! It is our pleasure to read that you could enjoy the beautiful view over the mountains. We hope to see you soon! Kind regards, Roman B., Ferienverein hotel group

Reviewed 5 August 2016 via mobile

"Pasta and More" describes this informal restaurant exactly. Wengen isn't blessed with informal, good value places and this is about the best. We have dined here many times over many years and it is consistently good. Simple good food served in a nice informal atmosphere. Decent value. Friendly service.

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Helpful?
Thank Kingrussell
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Kingrussell, thank you for the nice feedback about our restaurant Pasta and More. It is always a pleasure to receive positive feedback and we are happy to share your comments with our team. See you soon and kind regards, Roman B., Ferienverein hotel group

Reviewed 2 August 2016

We stayed for a week over New Year and it was ok but nothing special. We paid extra for a superior room at the front, it had been recently renovated but not to a very good standard and the style didn't fit with the rest of the hotel. The location was very good, very central and right next to the...

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Helpful?
Thank Sinead T
Ferienverein, Leiter Öffentlichkeitsarbeit at Hotel Victoria-Lauberhorn, responded to this review

Dear Sinead T, thank you for your comment. We are happy to read, that you liked the central location right next to the station. Nevertheless, we are very sorry that your experience regarding the room did not meet your expectations; please allow us to express our apologies. Your feedback was immediately forwarded to the responsible department. We appreciate your sharing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Ferien in familiarer Umgebung Wir bieten Ihnen die perfekte Ausgangslage fur Ihre Ferientage im autofreien Wengen auf der windgeschutzten Sonnenterrasse hoch uber dem Lauterbrunnental. Das aus dem Jahre 1897 stammende Haus wurde im Jahr 2000 total renoviert und erweitert. Es liegt ruhig und dennoch zentral und nur wenige Schritte vom Bahnhof Wengen und der Mannlichenbahn entfernt. ... more   less 

Additional Information about Hotel Victoria-Lauberhorn

Address: Dorfstrasse, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Price Range: $223 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Victoria-Lauberhorn 3*
Number of rooms: 120
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Also Known As:
Victoria Lauberhorn Hotel
Hotel Style:
#6 Ski-In / Ski-Out Hotel in Wengen
#11 Family Hotel in Wengen
#14 Romantic Hotel in Wengen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Victoria-Lauberhorn staff and other travellers.
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Questions? Get answers from Hotel Victoria-Lauberhorn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with balcony”
 of 5 bubbles anujaj3, 22 Mar 2017 | Read review
“Ask for a room facing the Jungfrau side. The view is absolutely stunning !!!!!!!!”
 of 5 bubbles danielfD1270XO, 18 Mar 2017 | Read review
“Ask for larger room with a view”
 of 5 bubbles cathjones162, 18 Mar 2017 | Read review
“Family room on floor 5 overlooking the mountains are incredible”
 of 5 bubbles LucyN658, 21 Feb 2017 | Read review
“Ask for rooms on higher floor with better view, even the view of the main street would be better than what we have”
 of 5 bubbles Katerina29, 11 Jan 2017 | Read review
5 of 5