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Victoria Jungfrau Grand Hotel & Spa

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1,147 Reviews from our TripAdvisor Community

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There are newer reviews for Victoria Jungfrau Grand Hotel & Spa
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Showing 638: English reviews
Perth, Australia
Reviewed 28 January 2015

We stayed at the Victoria Jungfrau for 3 nights over Christmas as part of a tour group. The beautiful Christmas decorations and general décor created a very welcome atmosphere when we first entered the hotel. Our room was large, clean, comfortable and well-equipped. We had beautiful snow-covered mountain views both from our room and the Jungfrau Brasserie, where we had...

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Helpful?
Thank Andopeter
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Guest, Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We are already looking forward to the next opportunity when we will be able to grant...

Reviewed 25 January 2015

We spent there a 3 nights weekend, the hotel is beautiful, great location and views. The spa is excellent, very spacious and well equipped. The staff is very friendly and helpful. Rooms are a little out dated but well maintained. Breakfast is nice and in the level that you can expect from this type of hotel. the Italian restaurant is...

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Thank Eligr1
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Eligr1 Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members....

Duong Dong, Vietnam
Reviewed 22 January 2015

This LHW hotel has one of the most beautiful views from Europe. On a + 4000 meter snowy mountain. The staff is well trained and very friendly. Breakfast is excellent, diner in the Italian restaurant very good and great service. The formal restaurant is also good but a little too formal maybe. The Spa set up is very well done....

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Thank Robert T
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Guest, Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. We...

Canton of Geneva, Switzerland
Reviewed 5 January 2015

We went for the first time to Interlaken last week-end and our experience at Victoria Jungfrau Grand Hotel & Spa was amazing. The Hotel is big, but very warm and welcoming, with different ambiances and spaces. The service is impeccable and the staff very nice. Our room was comfortable with a spacious bathroom. Our dinner experience at the Quaranta y...

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Thank D N
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear D N Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members.See...

london
Reviewed 2 January 2015

We went there between christmas and new year in a dine-around deal. Basically you have a room, one hour massage at the spa and dinner at the hotel restaurants all included in the price. No worries it is a five stars hotel since there are a lot of helpful staff, it's clean and very cosy. I would say that everything...

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Thank david s
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear david s Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. We wish you all the best and look forward to welcoming you here once more at Victoria-Jungfrau Grand Hotel & Spa. best regards Urs & Yasmin Grimm Cachemaille General Managers

Charlotte, NC
Reviewed 2 January 2015

Visited in August 2012. Beautiful hotel, corner room. Plenty of space for my husband and I plus our then 5-year-old son. The view from the front of the hotel is absolutely breathtaking! We enjoyed our stay here very much and would definitely go back!

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Thank kdvey
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear kdvey Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We are already looking forward to the next opportunity when we will be able to grant you rejuvenating moments and beautiful days at Victoria-Jungfrau Grand Hotel & Spa. Until then, our best wishes. Urs & Yasmin Grimm Cachemaille General Managers

Southwest Ranches, Florida
Reviewed 1 January 2015 via mobile

I would love to give this hotel five stars, but I cannot this year. This was our second visit to Victoria Jungfrau. We came once last year at New Years and we had such a great experience that we returned this year. We saw many familiar faces amongst the staff and the veteran employees' level of service was five star....

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1Thank jabentley
Reviewed 21 December 2014

the best hotel with the best stuff and the best services, everything was GREAT. I am Defiantly coming again. the location as well is perfect. and near everything. moreover, the hotel is near the station .

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4Thank attamy A
Geneva, Switzerland
Reviewed 17 December 2014

I took my husband there for his 40th birthday - we were upgraded on arrival and there was a delicious cake and a candle waiting for us in the room. The hotel is very big but it still has the boutique hotel feel as everyone is very friendly and most of the employees remember your name during the entire stay....

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Thank DavinaBradley
Munich, Germany
Reviewed 17 December 2014

First class hotel in virtually every way. Food, service, space, facilities, cleanliness are all great, especially when you consider the age of the building. It is expensive and worth saving for special treat but you really do get what you pay for. There is no stress, they understand exactly what good service is all about and deliver it flawlessly. Very...

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1Thank grwpl

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 

Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: $467 - $1,006 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
Hotel Style:
#1 Luxury Hotel in Interlaken
#1 Romantic Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Jungfrau Grand Hotel & Spa staff and other travellers.
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Questions? Get answers from Victoria Jungfrau Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A corner suite with mountain views is great.”
 of 5 bubbles 521mikek, 21 Nov 2016 | Read review
“The view of the Jungfraujoch is very special.”
 of 5 bubbles MichaelD443, 7 Nov 2016 | Read review
“Great Spa & outside pool”
 of 5 bubbles AsterixSwiss, 7 Oct 2016 | Read review
“Spend the extra money for a room on the front with a view of Jungfrau and the paragliders ....it is well worth it.”
 of 5 bubbles 48stever, 24 Sep 2016 | Read review
“best rooms are with balcony with a great view on the mountains”
 of 5 bubbles fadwa_zidi, 20 Sep 2016 | Read review
5 of 5
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