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Victoria Jungfrau Grand Hotel & Spa

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Victoria Jungfrau Grand Hotel & Spa
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1,214 Reviews from our TripAdvisor Community

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Showing 662: English reviews
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Reviewed 3 days ago NEWvia mobile

We had such a wonderful stay here, the view was amazing. The staff was great and very accommodating. It is definitely a splurge to stay at, but we felt it was worth it. Make sure you set aside some time to relax at the pool and hot tub, you will not be disappointed!!

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Helpful?
Thank Lacey O
hingham, MA
Reviewed 3 days ago NEWvia mobile

We spent 3 nights here. Fabulous concierges in a beautiful hotel and a great junior suite. My complaint is with the smoking lounge. That is a complete mess!! I love to smoke cigars, but this room is unbearable. It is basically a hermetically sealed glass room with no circulation or smoke eaters. I mentioned it to the bar manager but...

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Thank beeweehingham_MA
Sao Paulo, SP
Reviewed 1 week ago

Very nice Hotel in a perfect place ,good rooms with an fantastic view.The Spa is absolutely complete and luxury, bar and the restaurant was perfect,cocktails and good food But the pick up (train station) service with an Rolls Royce was definitely the high point!!

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Thank DanFernandes
Reviewed 1 week ago via mobile

-Nice & beautiful hotel -I like the atmosphere -Friendly Stuff -very nice restaurant -near the main shopping area -big rooms, but some rooms no air-conditione -A lovely place to spend honeymoon -In general I liked this hotel

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Thank Ellooloo
Geneva, Switzerland
Reviewed 2 weeks ago

I travel almost every week. I live in many hotels. This, by any measure, is an exceptional hotel. Very traditional in many ways, but not at all stuffy. The staff are fantastic. They are helpful, cheerful and astonishingly, they address you by name almost everywhere you go...reception,restaurant, spa, concierge. The restaurant "Le Terrace" was amazing. We did the "James Bond...

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Thank Daniel M
London, United Kingdom
Reviewed 4 weeks ago

From 1992 to 2008 we visited Victoria Jungfrau Grand Hotel & Spa in Interlaken every March to celebrate our Wedding Anniversary until a serious accident stopped us from travelling! then this year we decided we needed to return to this enchanting Hotel and as we arrived and drove up the driveway to the entrance the Doorman came straight out to...

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Thank English-Ambassadors
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear English-Ambassadors Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your positive feedback increases our employees’ motivation and reinforces our commitment to satisfying our guests with enthusiasm and passion. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel & Spa and wish you all the...

San Francisco, California
Reviewed 4 weeks ago

In February I attended a business meeting at this hotel and was very impressed. The location is very central in town within walking distance to many shops and restaurants. The train station is also quite close. The room was lovely and good sized. But what I was most impressed with was the service from the staff. I have a special...

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Helpful?
Thank TravelFamily118
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear TravelFamily118 Thank you very much indeed for the complimentary comments regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Words such as yours are the motivating force behind our staff – Mercí. We revel in our staff members’ passion for surprising and delighting our guests every day. We wish you all the best and look forward to welcoming...

Reviewed 4 weeks ago

After a wonderful morning enjoying a cruise across one of the lakes, there could be nothing better than sitting in one of the many lounge areas or terraces in this magnificent Art Deco hotel. Whether tea, a cocktail, beer or soft drink our whole party was smiling from ear to ear in the luxurious surroundings and with exceptional service

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Helpful?
Thank Paula S
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Paula S Thank you for the excellent assessment that you gave following your visit at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team. See you soon in the VICTORIA-JUNGFRAU Grand Hotel...

Reviewed 5 weeks ago via mobile

Victoria Jungfrau Grand Hotel and Spa is located in the heart of Interlaken. The views of the mountains surrounding the hotel are just spectacular. Although it is an old hotel it is beautiful and extremely well maintain (it is old in history). The hotel is huge with all facilities on offer - restaurants, bars, spa, billiards room, piano bar, etc...

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Thank Carole D
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Carole D We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your feedback helps us to continually refine and improve our services and train our staff members accordingly. It is of immense importance to us that we offer an exclusive service and provide an exceptionally positive experience. We...

Reviewed 28 February 2017

This is an old fashioned 5 star hotel, where every detail counts. The linen and bedding is of highest quality, the rooms are large and well maintained. We had a lovely balcony with view of the green and the mountains. The breakfast buffet is fantastic and contains everything you can wish for and more.

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Helpful?
Thank Helena P
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Helena P We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team. We look forward to welcoming you once...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 

Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: $548 - $976 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
Hotel Style:
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Jungfrau Grand Hotel & Spa staff and other travellers.
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Questions? Get answers from Victoria Jungfrau Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at thr front of the Hotel has the best Views of the mountains”
English-Ambassadors, 26 Mar 2017 | Read review
“Book a room with a view to the mountain .”
376giorgoss, 23 Jan 2017 | Read review
“A corner suite with mountain views is great.”
521mikek, 21 Nov 2016 | Read review
“The view of the Jungfraujoch is very special.”
MichaelD443, 7 Nov 2016 | Read review
“Great Spa & outside pool”
AsterixSwiss, 7 Oct 2016 | Read review
5 of 5