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Jungfrau Lodge Swiss Mountain Hotel

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Jungfrau Lodge Swiss Mountain Hotel
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Jungfrau Lodge Swiss Mountain Hotel
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Showing 133: English reviews
Reviewed 23 August 2016

Had a room on the last floor, spectacular view of the mountains from the balcony. Room was spacious, breakfast OK. Service was not up to standards, especially for this exorbitant rate that they charge. I was not advised that the First gondola has a huge lineup, but if you buy the tickets from the hotel you don't wait at all....

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Helpful?
Thank georgemd09
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your feedback. Unfortunately we aware that the sound-proofing is not on the newest standard in our old building and are very sorry for any inconvenience caused. You are of course invited to give us some more details about the lack of service that you felt, we are always open for any input!

Sydney, Australia
Reviewed 10 August 2016 via mobile

Stayed in Jungfrau Lodge for two nights during August, and was a bit disappointed to find our room wasn't what I imagined at all. The outside looks like a Swiss Lodge, but inside our room felt more like a cheaper hotel in the city. The bathroom was the same with a dim light in it, and hardly any room to...

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Thank C D
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your feedback, the view to the Eiger is great indeed!

Jerusalem District, Israel
Reviewed 28 July 2016

great location, friendly, helpful, kind stuff, nice breakefast, clean room. only problem was we firsy got a room in first floor, windows opened to a wall and no view. Andrea the wonderful receptionist offered anither room which was great but we had to add 10 swiss francs per night.

Review collected in partnership with Amoma.com
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Thank 551liatd
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your nice feedback, we are happy to hear that you enjoyed your stay!

Helena, Montana
Reviewed 13 July 2016 via mobile

We stayed in the lodge and opted for the cheaper room with shared shower...was also a shared bathroom and the shower was a floor below. Shower was shared with two floors of people (only one that was tiny and cramped)....constantly had people trying to come in while I was using it. The room itself had a skylight but no windows....

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Thank betti701
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your feedback, we are very sorry for any inconvenience experienced during your stay. We are aware of the problem that one of our showerrooms is unfortuantely a bit small but most of our rooms have private bathrooms, only very few rooms are using the shared showers on the floor. As we know that only having...

McFarland, Wisconsin
Reviewed 13 July 2016 via mobile

Charming hotel , staff was extremely helpful with planning our day , hikes and directions . They were always pleasant . Rooms were clean , beds were comfortable Beautiful views of mountain and village - priceless I would recommend this hotel to anyone

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Helpful?
Thank wisconsinkim61
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your feedback and nice words. We would be very happy to welcome you again in the future!

Worthing
Reviewed 11 July 2016

We stayed a week, in a 1st floor south-facing room in main hotel. Lovely to sit on balcony with Eiger views at end of day. Room had everything we needed, although we did need a torch to find things in the wardrobe due to no lighting there. Breakfast was sometimes very manic, if there was a big party of oriental...

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Thank worthingwanderer
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your nice feedback, we are very happy to hear that you enjoyed your stay. We know that there's often a bit of a rush when breakfast opens early in the morning but it seems that you have found a nice rythm for you!

Queensland, Australia
Reviewed 7 July 2016 via mobile

Our stay was in the "sister"hotel Jungfrau Lodge Crystal, which is across the road from the main hotel that handles the reception and dining. You could not ask for a more convenient location. The unobstructed view from the rooms looks across to the alps (which are quite close) and the surrounding areas of Grindelwald. The room was very clean, bathroom...

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Helpful?
Thank Margaret B
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your great feedback Margaret. The view to the surrounding mountains is very beautiful indeed, over and over again! We are very happy to hear that you enjoyed your stay, you are always welcome to visit us again!

Penang Island, Malaysia
Reviewed 6 July 2016

Don't be mislead by how the outer look of the hotel. Once I step in the room, I am wowed by the scenery view from the balcony. Literally you got the best view of Grindelwald from your room balcony Breakfast served has enough selection. Range from bread, cold cuts, cheese, cereal, fruit, yogurts and drinks.Hotel staff is professional, helpful and...

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1Thank Chiamfy
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your great review, we are very happy to hear that you enjoyed your stay in Hotel Jungfrau Lodge and Grindelwald. If you ever have the chance to come back to Grindelwald, we would love to welcome you again!

Stamford, Connecticut
Reviewed 4 July 2016

Even though we had a reservation, the hotel was overbooked by the time we got there. The staff offered us their emergency room across the street at their annex. We went down a back stairway, behind a storage area, though a dark, musty hallway to the end. The room was terribly musty smelling and the shared bathroom was extremely run...

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1Thank Denise G
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your feedback. Due to a mistake in our booking / allotment system, we unfortunately were overbooked on the mentioned evening. We of course don't intend to overbook but are of course very sorry for any inconvenience caused. As this was of course our fault, we have booked a room for you in another, more expensive...

United Arab Emirates
Reviewed 28 June 2016

You can’t get enough of the view of which this hotel offers you, the location is perfect just in the middle of the town, the Mountains surrounding you is breathtaking, the Matterhorn is just a blink away, the clouds and the fog gives it a very magical appearance that makes you Dream away. The hotel has two blocks; I stayed...

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1Thank Souz M
Jungfrau L, Stv. Betriebsassistentin at Jungfrau Lodge Swiss Mountain Hotel, responded to this review

Thank you very much for your great feedback. The view to the Eiger is fantastic indeed! We are glad to hear that you enjoyed your stay in Hotel Jungfrau Lodge and Grindelwald and would be very happy to welcome you again in the future!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service

Additional Information about Jungfrau Lodge Swiss Mountain Hotel

Address: Dorfstrasse 49, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Price Range: $138 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jungfrau Lodge Swiss Mountain Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Jungfrau Hotel Swiss Mountain
Hotel Style:
#12 Ski-In / Ski-Out Hotel in Grindelwald
#14 Romantic Hotel in Grindelwald
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Questions & Answers

Here's what travellers have asked, with answers from Jungfrau Lodge Swiss Mountain Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views, comfy and a good location, Eiger view ensuite rooms in the annex seemed to be the best”
 of 5 bubbles CatheyP589, 4 Mar 2017 | Read review
“For wonderful views and larger rooms go for the Crystal building on a higher floor”
 of 5 bubbles 448louisef, 7 Feb 2017 | Read review
“Choose room in the crystal lodge right across the main building, these are newer rooms with great views.”
 of 5 bubbles NinaadD, 3 Oct 2016 | Read review
“We loved te south facing balcony room”
  • Lovely view of Eiger
 of 5 bubbles worthingwanderer, 11 Jul 2016 | Read review
“Get a South Facing room (mountain Eiger view) for best view”
  • View from Balcony (south facing room)
 of 5 bubbles Chiamfy, 6 Jul 2016 | Read review
5 of 5