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Hotel Alpes et Lac

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1 room 2 adults 0 children
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Hotel Alpes et Lac
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147 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Reviewed 2 weeks ago

We were a group of five adults returning to this hotel as the first time was so good. Excellent room, service and all staff and an excellent restaurant too. Everyone we encountered went out of their way to make our stay as pleasant as possible. We will definitely be back.

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Helpful?
Thank A W
Singapore
Reviewed 11 December 2016 via mobile

It is conveniently located right next to the train station. The rooms were huge and there got water on a chilly night. It has a lift inside. But u need to carry ur luggage up the 4steps of stairs to get to the lobby. It's very value for money. Do note that the lobby is not very obvious and the...

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Thank queksuping
New England,South
Reviewed 16 October 2016

The hotel is located directly across the street from the rail station- convenient in any kind of weather and easy to access for day trips, etc. The rooms are very clean and the customer service both at the front desk and in the dining area are both friendly and efficient. Recognize that being close to the train station puts you...

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Thank honge76
Barga, Italy
Reviewed 13 October 2016

near train station, clean rooms, parquet on the floor, classic rough stone steps of staircase, friendly staff, prices are as good as they get in Switzerland (we paid 140 CHF for double room without breakfast), view on the lake

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Thank pietro b
Reviewed 6 October 2016 via mobile

Perfectly located next to neuchatel train station. Stayed in room station side for two nights opposite McDonald's. First nights teenagers hanging around outside till 01.00 then smell of food cooking starts around 05.00.second night woken up by delivery outside. But room was clean and bed pretty good. Mini bar is very very expensive as is everything else in area.

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Thank vince t
Australia
Reviewed 6 September 2016 via mobile

We arrived at the hotel early in the morning before checkin time. The lady at the front desk was extremely helpful and arranged for our bags to be stored and then transferred to our room once it was ready. We were more than happy as we were going to go out to the clock museum straight away. The lady saw...

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Thank jasmine05
Luxembourg City, Luxembourg
Reviewed 16 July 2016 via mobile

It's a beautiful hotel on an old building very well preserved and renovated but it misses something so it becomes good for a short stay (especially since it is right next to Neuchâtel's central train station) not for vacation. Even though the room is well renovated, modernly decorated and with a decent size the mattress is the most uncomfortable one...

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Thank Menie K
Washington DC, District of Columbia
Reviewed 24 May 2016

We were lucky enough to spend three nights at this hotel which was quite lovely. We had a wonderful corner room which overlooked Lac Neuchatel and the other two windows were overlooking a nearby small park and quiet pedestrian walkway down to the city. The hotel is ideally situated for travelers as it is sited right across from the central...

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Thank Michele C
United Kingdom
Reviewed 15 April 2016

They have a wonderful lake view at their restaurant since the hotel is on a hill side (right next to the train station). Room is very standard and clean. Very basic hotel but its comfortable Washroom is also clean. We have the room facing the train station side but not that noisy at night. (you can request the room with...

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Thank internationalcitzen
Reviewed 29 March 2016 via mobile

Found this hotel late on a Sunday night, not really expecting anything and woke up with a clear and beautiful view of the Neuchatel lake and the alps. Breakfast is a must try with local products and still the lake view ! Service is also nice, young and very helpful!!

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Thank P4t4plume

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Hotel Alpes et Lac

Address: place de la Gare 2, Neuchatel 2000, Switzerland
Region: Switzerland > Canton of Neuchatel > Neuchatel
Price Range: $166 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpes et Lac 3*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpes et Lac staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake facing rooms offer a great view in good weather.”
 of 5 bubbles honge76, 15 Oct 2016 | Read review
“best view in rooms facing the lake”
 of 5 bubbles 384pietrob, 13 Oct 2016 | Read review
“Ask for a lakeside if possible.”
  • View from hotel terrace cafe.
 of 5 bubbles 808MicheleC, 24 May 2016 | Read review
“room with lake view”
 of 5 bubbles internationalcitzen, 15 Apr 2016 | Read review
“Lakeview rooms are worth the additional cost”
 of 5 bubbles yns_10, 8 Dec 2015 | Read review
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