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Beau-Rivage Hotel

Traveller (248)
360
Panoramas (13)
Dining (62)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The luxury five-star Superior Beau-Rivage Hotel in Neuchatel enjoys a privileged position on the popular Esplanade du Mont-Blanc promenade beside Lake Neuchatel. The hotel enjoys spectacular views of the lake and the Bernese Oberland Alpine chain and is within a five-minute walk of the historic city centre. In addition to the 66 stylish and spacious rooms and four suites, the hotel offers a restaurant called O'terroirs, a Veranda Bar and two well-tended outdoor terraces with bar, lounge and restaurant. As well as a B-Spa, a cellar and six conference rooms. The hotel is member of Relais & Chateaux and the Swiss Deluxe Hotels.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Mountain View
HOTEL CLASS
Hotel links
Hotel packages
389Reviews
958Photos
1Q+A
45Room tips
Traveller rating
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Popular mentions
Stayed here on business trip. The breakfast was amazing, great choice of food. A great choice of vegetarian dishes. The rooms were lovely and hotel staff were friendly and very courteous. Superb location and beautiful lake.
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Response from BRH_Melanie, Quality Manager at Beau-Rivage Hotel
Responded 3 weeks ago
Dear Guest, thank you very much for your nice review. It was a pleasure to have you at the Beau-Rivage Hotel and we hope to welcome you again soon. Best Regards, Your Beau-Rivage Hotel
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Everything is terrible in this hotel. Starting with the incompetent staff who are more worried about crap or who you invite to your suite than doing their job ( like cleaning the mess in the front of your €1000/night suite door). You dont feel the warm welcome you can feel in
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Review collected in partnership with Relais & Chateaux
Response from BRH_Melanie, Responsable Qualité at Beau-Rivage Hotel
Responded 8 Nov. 2018
Monsieur, Nous avons pris note de votre commentaire à la suite de votre séjour et sommes navrés que notre service ne vous ait pas donné entière satisfaction. Comme déjà indiqué par notre Manager de garde samedi soir, il est interdit d’exercer une activité lucrative dans un lieu loué sans en avoir au préalable informé le propriétaire et obtenu son accord. En aucun cas, le Beau-Rivage Hotel n’a été averti de votre activité médicale dans notre chambre. De plus il est de notre devoir de protéger nos clients ainsi que notre société contre toute éventuelle activité frauduleuse ou iléale qui pourraient être tenue contre notre gré dans notre établissement. A ce titre, il est plus que légitime que nos collaborateurs vous aient questionné sur les vas-et-viens incessant entre notre lobby et votre chambre. Sans une collaboration de votre côté, nous aurions très bien pu avoir recours à la police pour vous faire sortir de notre établissement. Concernant l’erreur de facturation, croyez bien que nous en sommes navrés et vous réitérons nos excuses. La lecture de l’écriture du client à qui appartenait cette note du restaurant à malheureusement induit nos collaborateurs en erreur. Nous avons grandement confiance dans les qualités et compétences de nos collaborateurs et sommes certains qu’ils ont fait preuve de grande diplomatie lorsqu’ils se sont adressés à vous. Aussi, nous vous prions de cesser immédiatement cette campagne de dénigrement envers notre établissement. Cordialement,
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The Beau Rivage is a beautiful lakeside hotel. One of the best I’ve ever been. My favorite in Neuchâtel. They are focused on the details which make the hotel a very pleasant stay. The staff is very friendly and professional as should be. The apples in the halls and the night
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Stayed in the Beau-Rivage a few weeks back while in Neuchatel on business for the first time in a number of years, I sayed here as the Beaulac where I normally stay was fully booked. The hotel looks well in the warm Swiss sunshine and the staff were really warm and friendly and
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I have not been to the hotel in over 3 years. Still a lovely experience. Friendly staff, spacious rooms, good food - love the ambience. Good location - easy to get a taxi from the station. Perfect for an afternoon stroll along the lake. Next time I hope to visit for holiday.
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Professional photo exclusively commissioned by TripAdvisorBeau-Rivage Hotel
The Double Twin Room at the Beau-Rivage Hotel
Professional photo exclusively commissioned by TripAdvisorBeau-Rivage Hotel
The Signature Suite at the Beau-Rivage Hotel
Professional photo exclusively commissioned by TripAdvisorBeau-Rivage Hotel
The Signature Suite at the Beau-Rivage Hotel
Professional photo exclusively commissioned by TripAdvisorBeau-Rivage Hotel
The Signature Suite at the Beau-Rivage Hotel
Professional photo exclusively commissioned by TripAdvisorBeau-Rivage Hotel
The One Bedroom Suite at the Beau-Rivage Hotel
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Dear D, all our rooms have a separated walk in shower and a bath, as well a seat in the bathroom. We look forward in welcoming you.
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"Not 509, its small and dark"
"Ask for a room with a lake view, if you can."
"Lake view is worth it"
"Double and triple room"
"lakeside rooms can be a bit noisy with the window open"
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PRICE RANGE
USD 299 - USD 346 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of NeuchatelNeuchâtel
NUMBER OF ROOMS
66
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