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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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1,040 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Sydney, Australia
Reviewed 23 January 2017

Family trip, location was great. Rooms were big and the frosted glass in bathroom not an issue. The service was average lots of people standing around but you have to take the empty plate back to the restaurant and have them fill it at breakfast. Phone at reception rings out when people call. We were told an extra bed had...

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Helpful?
Thank Abbey_8
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Abbey_8 Thank you very much for having taken the time to write such a detailed review about your recent stay in the Radisson Blu Hotel, Lucerne. Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it be positive or negative. We are pleased to read that you enjoyed especially our...

New Delhi, India
Reviewed 22 January 2017 via mobile

A nice business hotel close to the bahnof and not too far from the older city (15 minute walk). Modern spacious rooms, pleasant professional staff and a very high quality breakfast. I found the beds and pillows to be outstanding and very conducive to restful sleep. Not every room has a view. Ask if it's important to you. Also, don't...

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Helpful?
Thank Anurag A
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Anurag A Thank you very much for your recent stay in the Radisson Blu Hotel, Lucerne and for sharing your experience on Tripadvisor. We are pleased to read that you felt comfortable and that you enjoyed your stay, especially the modern and spacious rooms, our "high-speed" internet, the pillows as well as our "Super Breakfast". For me it is...

Sydney
Reviewed 20 January 2017

Hotel is located right beside the central train station so you can easily check in one getting out of the train. Room was a good size but make sure to get a lake view. Major issue was the cleaning lady walking into our room without knocking twice! Not good at all. Also they have a room service delivery fee wish...

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Helpful?
1Thank faltarejos
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear faltarejos Thank you very much for having taken the time to write a review about your recent stay in the Radisson Blu Hotel, Lucerne. Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it be positive or negative. A continuing enhancement is important to improve our service quality. So please...

Amsterdam, The Netherlands
Reviewed 11 January 2017

This hotel was just a block away from central station ! The service was warm and friendly. We had no complaints except that the chamber maid came too early each morning to clean the rooms. The rooms were spacious and we were able to rest very well. The bathrooms were impeccably clean daily and our beds were very well made....

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Helpful?
Thank Paulette P
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Paulette D Thank you very much for your recent stay in the Radisson Blu Hotel, Lucerne and for having taken the time to write such a detailed feedback. We are pleased to read that you entirely enjoyed your stay in our hotel - especially the central location, the spacious and clean rooms as well as the comfortable bed. For...

Seattle, Washington
Reviewed 10 January 2017

My stay was very comfortable. My only complaint is the walking distance into the city center is far during the cold winter days. I would stay here again in Spring to Fall, but would not book here in the winter months.

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Helpful?
Thank Wilma M
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Wilma M Thank you very much for having taken the time to write a feedback about your recent stay in the Radisson Blu Hotel, Lucerne. It is a pleasure to read, that you had a pleasant stay and that you felt comfortable. We would be delighted to welcoming you again in another season. Kind regards M. Conzelmann

London
Reviewed 5 January 2017

The location of the hotel is great, very near the station, exit from platform / gate 14 you will see a Chinese takeaway, walk onto the platform and take the first left out, keep walking straight towards the lake, follow the curve of the road to the right, keep walking straight and the hotel is on the right. The hotel...

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Helpful?
Thank mppalmer
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear mppalmer Thank you very much for having taken the time to write such a detailed and positive feedback about your recent stay in the Radisson Blu Hotel, Lucerne. It is a great pleasure to read that you fully enjoyed your stay and that my team convinced you with the best "Yes I Can" service. We always aim to please...

Nova Gorica, Slovenia
Reviewed 5 January 2017 via mobile

Good and specialy good located hotel in town.Near train station and right in centrum. Been here for bussines trip was also very good to find in same building also the rentacar office.Rooms are clean and large , service ok and loby have a large bar and also none good restaurant.All this you can find here for resonable price and for...

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Helpful?
Thank Janko T
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Janko T Thank you very much for having taken the time to write a feedback about your recent stay in the Radisson Blu Hotel, Lucerne. We are pleased to read that you fully enjoyed your stay, especially our central location, the spacious and clean rooms as well as our bar and restaurant. We are looking forward to welcoming you...

Howey in the Hills, Florida
Reviewed 29 December 2016

We stayed in this hotel over Christmas. It has to be one of the worst chain hotels we have ever stayed in. The issues were numerous, for example, one pillow per customer, no wash clothes, being charged for an adapter for electricity, having to go to the restaurant to get ice for the room, having to go to the front...

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Helpful?
1Thank Tracey S
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Tracey S, thank you very much for your feedback. Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it be positive or negative. I am very sorry to read that apparently missed some items in your room. While all our rooms are usually equipped with one pillow per guest, there...

Halifax, Canada
Reviewed 26 December 2016

Very modern hotel. Modern decor. Clean room. Quiet. Bed was very comfortable. Incredible view of the mountains. Great breakfast buffet with lots of options. Very close to train station. Walking distance of downtown activities and lake. Would recommend.

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Helpful?
Thank Debbie_Bluenoser
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Debbie_Bluenoser Thank you very much for having taken the time to share your experience at the Radisson Blu Hotel, Lucerne on TripAdvisor. We are happy that you enjoyed your stay in the Radisson Blu Hotel, Lucerne especially the hotel decor, the comfortable bed as well as the incredible view of the mountains. It is a great pleasure to read,...

Bradenton, FL
Reviewed 25 December 2016

I like modern decor and furnishings so the interior appearance of this hotel was fine by me. Had some trouble regulating the temperature in the room (too hot or too cold). There was no coffee service in our room. The breakfast buffet was good but we had some trouble getting the attention of the wait staff to bring us a...

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Helpful?
Thank opsdirector2
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear opsdirector2 Thank you very much for having taken the time to write such a detailed review about your stay in the Radisson Blu Hotel, Lucerne. Whenever one of our guests takes the time to share their experience, we value this tremendously, whether it is positive or negative. I sincerely would like to apologize for the issues you faced during...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $201 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
33 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Business Class room”
 of 5 bubbles 130philipc, 26 Mar 2017 | Read review
“Lake View Rooms have better views”
 of 5 bubbles 893adityab, 13 Mar 2017 | Read review
“take the view of the Lake.”
 of 5 bubbles 772junaidn, 3 Mar 2017 | Read review
“Get lake view”
 of 5 bubbles faltarejos, 19 Jan 2017 | Read review
“Ask for a quiet room”
  • Room
  • Room
  • Room
 of 5 bubbles mppalmer, 5 Jan 2017 | Read review
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