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All reviewstrain stationgreat locationold townbusiness roomdirectly across the streethalf boardburger kingchapel bridgetriple roomstreet noisequiet roomtourist informationbreakfast was excellentcentral locationloved this hotelfew minutes walkbeautiful city
We stayed here as a family with two children aged 8 & 11. In terms of space and functionality, the hotel was adequate. It was very clean also. The hotel is very convenient to the train station, shops and old town. Almost all major attractions...More
We arrived at the hotel a couple of hours early but were provided with our room after only a 30 minute wait. Our room was well-appointed, spacious and clean and the bed comfortable. Unfortunately, no air-conditioning in the rooms but we were told that this...More
Great hotel and good service. Rooms were very spacious. Breakfast good. Very centrally located and 300 meters from the Lucerne main station. Stayed during the month of July 2018. Mcdonalds, supermarket and Burger King very near and good pubs also.
Very noisy and with no aircon no option other than to open the window. The shower is very small and impossible to move around in without knocking yourself of soap holders and taps. At breakfast we asked for the empty hot food containers to be...More
Stayed 2 nights, upon arriving was told we already checked in? Then told room would be ready in an hour. Miraculously, our room was ready in 5 minutes. The room on the fifth floor, resembled a closet. The bathroom was 3 ft by 4 ft,...More
Thank Norman H
Response from Waldstaetterhof, Leiter Öffentlichkeitsarbeit at Hotel WaldstatterhofResponded 1 week ago
Thank you for your detailed feedback. We regret to hear that your impression of our hotel was so bad. We cannot change the size of our rooms nor the one of the bath rooms. If you had informed us regarding the not working...More