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Luzernerhof Hotel

Hotels.comUSD 161*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Luzernerhof Hotel
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171 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Reviewed 2 weeks ago via mobile

It is definitely a two star hotel. We checked in a little early and the room we got was awful with blue paint and water leak stains. We had to ask them for extra pillows. Looks like they have remodeled some of the rooms and not all the rooms. Make sure to ask for a different room if you are...

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1Thank Bizintinc
New Delhi, India
Reviewed 8 December 2016

I recently visited this hotel along with my family . I booked a double room and a triple room for total 05 persons on booking.com. After visiting the hotel , i came to know that my reservation is for just one person / room . After a big discussion with the hotel staff and lady owner , she dint agree...

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9Thank harsh9999
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Greensboro, North Carolina
Reviewed 26 October 2016

Amazing location -- In the center of historic district. Prices in Switzerland are high and thus we thought this was a decent price for three people. It was decent, but the room was quite crowded. Bathroom was even more crowded. You won't go wrong with this place, but might be able to do better also.

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1Thank Susan27410
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Reviewed 11 August 2016

well.. i booked 3 days in this hotel and I happened to be around a week before so i decided to visit and check out the rooms ...as i came to reception to ask the 2 young ladies to show me the hotel rooms ... one of them ask me what type room i booked and so i told her...

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2Thank MrT M
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Brisbane, Australia
Reviewed 15 February 2016

We stayed at this hotel as part of a Cosmos tour. The traffic outside was noisy at times but the location was good. The feather pillows in the room were uncomfortable because they didn't offer any support for our heads. We had to fold them in half to get support. There was no coffee or tea making facility in the...

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Helpful?
Thank searcher33
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

HOUSTON
Reviewed 18 January 2016

I stayed at the Luzernerhof as part of a Cosmos tour. The location is perfect. Central location in downtown Lucerne. Most of the places of interest in the center city are within easy walking distance. Room was very clean and comfortable, although quite small. There is no air conditioning, so the room can be noisy with the windows open. The...

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3Thank whitecake2000
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Auckland, New Zealand
Reviewed 14 January 2016

We were towards of end of our 28 day coach tour through Europe over their summer last year. At that stage we had travelled through 11 countries and stayed in nine. We arrived at approx. 5.30-6pm on 9 June 2015. After our bags arrived, we immediately checked our if two new European adaptors would work in the hotels power points....

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3Thank Mark C
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Edmonton, Canada
Reviewed 10 November 2015

The hotel is very well located. The room was tiny. The expectation of a hotel in Switzerland is that it functions like a clock. It didn't. The television failed to show anything but the local channels though the hotel advertises many international channels. The staff were puzzled that the TV in my room was not working properly, then I was...

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Thank NikoliGogol
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

St. Albert, Canada
Reviewed 6 November 2015 via mobile

We stayed here as part of our Cosmo Vacations tour, it was in a good location, an easy walk to the lake, casino, other tourist attractions, but your dollar does not go very far here. Hotel bar was ok, enjoyed the mix of pedestrian traffic from the sidewalk patio. Restaurants are incredibly expensive, but if you walk up the street...

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Thank MisterMikeTheGreat
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Brisbane, Australia
Reviewed 6 November 2015

Stayed here as part of a Cosmos tour of Europe. Hotel notable for one of the smallest rooms I've ever seen outside of Japan ! Bathroom likewise. I know Switzerland is an incredibly expensive place, and Cosmos certainly books the cheapest of everything, but perusing some of the hotel booking sites, I think there are better places in Lucerne for...

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Thank DavoB
Sofia D, Leiter Front Office at Luzernerhof Hotel, responded to this review

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Luzernerhof Hotel

Address: Alpenstrasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $190 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luzernerhof Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Luzernerhof Hotel Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Luzernerhof Hotel staff and other travellers.
3 questions
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Riverton, Wyoming
over a year ago
Riverton, Wyoming
over a year ago

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Questions? Get answers from Luzernerhof Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great laundry service”
NikoliGogol, 9 Nov 2015 | Read review
“Choose a lower floor in case the lift is down or occupied with loading baggages.”
ericw663, 7 Oct 2015 | Read review
“Try for a room away from the street”
DCH47, 26 Sep 2015 | Read review
“I'm not sure there are rooms that don't face the main street”
Sammysue, 1 Sep 2015 | Read review
“There is non air- condition in this hotel and it can get very hot. Just make sure you have the windows closed”
AlexP598, 24 Aug 2015 | Read review
5 of 5
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USD 161* /night
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Prices are for 1 room, 2 adults
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