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Hotel des Alpes

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856 Reviews from our TripAdvisor Community

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Showing 700: English reviews
Kilauea
Reviewed 3 March 2014

Right next to the water in Lucerne you look over the river and bridge with the alpes in the background. Amazing view room was actually pretty big only thing was they didn't have any balcony rooms available. The room we were in wasnt in the original hotel and was an extension which made the walk from the elevator a little...

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2Thank KauaiKunanaDairy
West Yorks
Reviewed 26 February 2014

Brilliant position, right on the lake with room overlooking the Kappelbrucke, very easy walking distance from train station and right in the town centre for restaurants on an evening. All staff friendly and helpful. Room clean, comfortable and a decent size and as I said an amazing view. Only issue was even in February the room was very warm, fine...

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Thank Donjmf
Dubai, United Arab Emirates
Reviewed 18 February 2014

Really enjoyed are stay here. Location is great, walking distance from the train station and from where the ferry takes you to Mt Pilatus. Rooms are nice and cozy and the restaurant downstairs is pretty good. The staff were very friendly. As others have mentioned the lift is a little small. But thats not a big issue.

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1Thank Hath82
Reviewed 8 February 2014

The location of the hotel was very convenient, we were easily able to reach all the places we wanted (we were exploring the city on foot). There were also quite nice and cozy restaurants close by to the hotel. The best part was the view we had from our room's balcony. Kapellbrücke (Chapel Bridge) was right in front of us,...

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Thank bgoknil
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear bgoknil Thank you very much for your kind review. You are right, the view from our rooms with balcony facing the lake/river is unique. We are happy, that you enjoyed your stay. The team of the Hotel Des Alpes

Indianapolis, Indiana
Reviewed 1 February 2014

Beautiful old hotel, perfect view of the Chapel Bridge. We got a very large room that had a balcony and it was amazing! The hotel is old and feels a bit dated but it feels very authentic. The location was walking distance from the train station, an awesome brewery and great places to eat and walk around in the old...

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3Thank beachloverandfoodie
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear beachlove Thank you so much for the kind review. We are pleased to hear that you enjoyed the view over lucerne and the chapel bridge. Wishing you all the best for the future! Your team of the Hotel Des Alpes

San Francisco, California
Reviewed 21 January 2014

Very conviently located. Breakfast was free and very good. The rooms are small and we didn't get a room with balcony. The staff is courteous and nothing like the reviews posted here. The elevator is very dingy and can get claustrophobic.

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2Thank nomadz_4ever
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear nomadz_4ever Thank you very much for your kind review, especially the comment about our kind staff. We are pleased to hear that. Greetings to SF! Your Team of the Hotel Des Alpes

TEL AVIV
Reviewed 17 January 2014

Visit Lucerne for 3 days in December- the hotel is in a perfect location, you can see the sign from the train station. Room is not so big, but the view from the vindow- is something special ! The breakfast is very good, the staff very helpful- by a ticket to Pilatus from the hotel, and after a small ride...

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1Thank PAULATelAviv
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear PaulaTelAviv Thank you for staying with us in December. We are pleased to hear that you spent a wonderful time in Lucerne and in the Des Alpes. Kind Regards Your Team of the Hotel Des Alpes

Durban, South Africa
Reviewed 5 January 2014

We stayed at the hotel on the 19th December on route to our skiing holiday in Veysonnaz. We loved the comfortable rooms, good service, great location and the stunning views. As a serious hobbyist photographer I was extremely chuffed with being able to take the most awesome pics right from our balcony. I will recommend this hotel to anyone!

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Thank Chani7644
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Chany 7644 Thank you so much for staying with us recently. We are glad that you enoyed your stay and hope that you enjoyed you holiday. Your Team of the Hotel Des Alpes

St.Ives Cornwall
Reviewed 29 December 2013 via mobile

We stayed here over Christmas and can thoroughly recommend this hotel. Good food and service from friendly staff. Ideal room with view over the river and looking towards Mount Pilatus and the lake. Hotel in pedestrianised old town, five minute walk to train terminus and lakeside boat piers. More than happy to return again in the future. Good breakfast buffet...

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2Thank Christopher G
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Christoph Thank you very much for staying with us over Christmas. Isn't Lucerne beautiful with all the Christmas Lightning? Your Team of the Hotel des Alpes

Chicago, Illinois
Reviewed 28 December 2013

If you're looking to be perched above the Reuss River, sitting on a balcony overlooking the 14th century Chapel Bridge - you've found your spot. The nicer rooms also provide views of Lake Lucerne and of course, the Alps. While the hotel itself is slightly dated, the accommodations were good, especially in relation to the price. You're right in the...

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1Thank nectar50
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Nectar50 Thank you so much for finding the spot. We are happy, that you enjoyed your stay in Lucerne. Your Team of the Hotel des Alpes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $198 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Alpes staff and other travellers.
13 questions
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Questions? Get answers from Hotel des Alpes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view if you can. The City view will basically give you a view of another building's wall.”
  • View out out my river side window - Mount Pilatus in the distance.
  • View of Lake Lucerne, Reuss River, Kapellbrücke in Panorama.
 of 5 bubbles JeffSkott, 20 Nov 2016 | Read review
“Book a room with a balcony overlooking the river”
 of 5 bubbles chermick, 9 Nov 2016 | Read review
“Pay that bit more for a superior room with view.”
 of 5 bubbles chadders5, 1 Nov 2016 | Read review
“Choose a room on the 3rd floor, it is quieter”
 of 5 bubbles sonyac132, 31 Oct 2016 | Read review
“In good weather try to get a balcony”
 of 5 bubbles gregboice, 18 Oct 2016 | Read review
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