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Grand Hotel National

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Traveller (321)
Room & Suite (174)
Dining (21)
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Overview
  • Excellent62%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“lake lucerne”(33 reviews)
“junior suite”(20 reviews)
“old town”(27 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (472)
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73
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213
73
28
15
9
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All reviewslake lucernejunior suiteold townstunning hotellarge batha city view roomstar servicetrain stationoverlooking the lakefresh fruittravel agentsitting areaperfect locationfree upgradenespresso machinetown centreair conditioner
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131 - 135 of 338 reviews
Reviewed 22 November 2015 via mobile

being upgraded to junior suite with huge space and excellent view. restaurant staffs and porter are strange - 1). non-stop breaking and dropping dishes sound from kitchen during dinner and breakfast 2). porter chasing me and my friend from end of corridor once we stepped...More

Thank One B
Response from Julia A, Leiter Front Office at Grand Hotel NationalResponded 6 December 2015

Dear One B First of all thank you very much for having taken the time to write a review about your recent stay with us. We regret to learn that you were not satisfied with your stay to full extend even though you liked your...More

Reviewed 18 November 2015

What a stellar property. It drips with history, is efficiently staffed with extra helpful locals who clearly love the hotel, fantastic in-house cuisine and unbelievable guestrooms with a commanding lakefront view across to Mt. Pilatus. The sort of view that exhilarates the most jaded of...More

Thank mikeyardleytravel
Response from Julia A, Leiter Front Office at Grand Hotel NationalResponded 19 November 2015

Dear Mr Yardley Thank you so much for your great words and feedback about your recent stay with us here on Trip Advisor. It makes us extremely proud to read that our facilities, our kitchen and especially our staff could exceed your expectations, as this...More

Reviewed 15 November 2015

This was our first visit to Switzerland, and the Grand Hotel National made us feel wonderfully at home. We arrived about noon and our room overlooking Lake Lucerne was ready and waiting. Our room was beautiful, large and had 2 balconies. The hotel is conveniently...More

Thank Landguy28
Response from Julia A, Leiter Front Office at Grand Hotel NationalResponded 19 November 2015

Dear Landguy28 Thank you so much for having taken the time to comment about your recent stay here on Trip Advisor. We appreciate your wonderful words about our hotel and it's perfect location a lot and already forwarded them to all our team members as...More

Reviewed 12 November 2015 via mobile

There are hotels that take you back into time and this is one of them . Super classy , heritage building with nice rooms . On the lake great views and location good staff A no brainer if it suits your budget reallyMore

Thank TANAYTHAKUR
Response from Julia A, Leiter Front Office at Grand Hotel NationalResponded 19 November 2015

Dear TANAYTHAKUR Thank you so much for your great words about your recent stay with us. It is nice to learn that you especially liked the traditional atmosphere of the hotel and it's great location, as this is exactly what we love about our hotel,...More

Reviewed 7 November 2015

This is a palatial hotel worth every one of its five stars. The public areas of the hotel were beautiful and exuded culture and elegance both inside and out. We opted for a suite on the fourth floor with a small walk-out balcony overlooking Lake...More

2  Thank SheldonHW
Response from Julia A, Leiter Front Office at Grand Hotel NationalResponded 8 November 2015

Dear SheldonHW First of all thank you very much for having taken the time to write such a beautiful review about your recent stay at our hotel here on Trip Advisor. We appreciate your warm words and great feedback a lot, which is why we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 345 - USD 664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#12 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 345 - USD 664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#12 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (321)
Room & Suite (174)
Dining (21)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
maryannbuckley23
26 February 2018|
Answer
Response from DanielGarbrecht | Property representative |
Dear maryannbuckley23 The main electricity in our hotel is 220 - 230 volts. You should have a look on your device if it is compatible for 110-230 volts. We have adapters available fo these devices. In case you have a device... More
0
Votes
Google Translation
nscamera
2 February 2018|
Answer
Response from Tino W | Property representative |
Dear nscamera Thank you for your kind request. Yes, nearly all rooms have air condition in the room. Some other have a cooling air circulation system. If you have any further questions please do not hesitate to contact... More
0
Votes
Google Translation
Merlion42
17 September 2017|
AnswerShow all 2 answers
Response from DanielGarbrecht | Property representative |
Dear Merlion42 The hotel itself does not have a gym. We are working together with the Fitnesspark National opposite the hotel and the admission is CHF 25.00 per person/entry for hotel guests (special rate). The tickets are... More
0
Votes
Google Translation
Room Tips
"Room 306 - Ritz suite- is the BEST room"
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"Lake view rooms cost more, are definitely worth it. The higher up the room, the better the view with less..."
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"water view room"
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"pay the extra for lake side, you wont regret it."
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