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CASCADA Hotel

Hotels.comUSD 265*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 304*
USD 265*
USD 304*
USD 265*
USD 304*
USD 265*
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CASCADA Hotel
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865 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Reykjavik, Iceland
Reviewed 25 February 2016

I have been on Hotel Cascada 5 times, total for 9 weeks over 9 years. I stayed there now in february 2016 for two weeks. This hotel is very well located in the middle of Luzern, cose to downtown, trainstation and a lot of restaurants. This one of my favorite hotel to stay in, everything there is 100%. The restaurant...

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Helpful?
Thank GMJensson
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear GMJensson Thank you very much for your great feedback and the maximum points. We are very proud that we can welcome and accommodate you every now and then for over 9 years now. So you know the CASCADA very well, with all the amendments and renovations in the last years. It would be a pleasure to welcome you again...

Derby, UK
Reviewed 23 February 2016 via mobile

Understated elegance, quality, sensible prices and extremely helpful and friendly staff. This hotel helped to make our short break a very special one. If you are looking for a good hotel within walking distance of all the sights and the train station, the Cascada is the perfect choice. Please don't hesitate to make a booking!

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Thank Djaneyc
Mumbai
Reviewed 21 February 2016 via mobile

The hotel is a 4 star with am amazing view which serves complimentary mini bar. It is a 4 minutes walk from the station. The overall hotel property is very unique. There was wide breakfast platter served in the morning with a facility to custom modify your own eggs. The beat part is the tourist spots are walking distance from...

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Thank MadiMumbai
New Delhi, India
Reviewed 9 February 2016

I simply loved the hotel ! It's hardly a few minutes from the tram station and is in the middle of a happening market. The receptionist was very very sweet and at once made you feel comfortable ! We were three and our room got upgraded to a deluxe room for the same price .. couldnt have asked for more...

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1Thank SanchitaGoel
London, United Kingdom
Reviewed 7 February 2016

Stayed here for four nights over the new year period. Great location, only 5 minutes walk from the train station, & less than 10 mins to the old town and lake. It is also slightly tucked out of the way, so you don't get much noise from passing traffic etc. The staff are polite and helpful, the hotel itself is...

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Thank 99_redball00ns
Singapore
Reviewed 4 February 2016

It was easy to find with just a 5-10 mins walk from the train station. It was winter season and they include a free pass for travel within central Swizterland which you can take a boat trip to Mt Rigi or Interlaken if you stay 2 nights or more. The room was ok and the complimentary minibar was really good...

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Helpful?
Thank RealCritic
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear RealCritic Thank you for your great feedback and the maximum points. We are glad you enjoyed your time at CASCADA and we could surprise and satisfy you with some special amenities. It would be a pleasure to welcome you again at our Hotel. Best regards from Lucerne Your CASCADA Team

Orlando, Florida
Reviewed 2 February 2016

We loved everything about this hotel. Location was extremely convenient - just about 5 minute walk to hit main sights. Hotel was clean with nice rooms. Staff was friendly and helpful with questions on Lucerne, Pilatus, and Titlis. Breakfast was very good. Really enjoyed our stay there. It is a little on the expensive side, but everything in Switzerland is.

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1Thank ItsJustMe262
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear guest, thank you very much for your 5 star rating and your lovely words and compliments. We are really happy you enjoyed your time with us. We hope to welcome you again at CASCADA. Best regards from Lucerne

Bratislava, Slovakia
Reviewed 17 January 2016

Me and my colleagues stayed in here just for one night but we had very good experience. The service, rooms named after Swiss landmarks, free non-alcoholic beverages in the minibar and also the hotel restaurant in Spanish style, serving tasty meals as well as nice breakfast. I also liked the location - just a few minutes walk from the city...

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Helpful?
Thank Peter A
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Peter, thanks a lot for your great review. We are glad you and your colleagues enjoyed your stay with us. All our rooms are named after a Swiss waterfall, also in the public areas you find waterfalls, As the Waterfall hotel - CASCADA - it is predestined to. Our guests find also a lot of information about the waterfalls...

Reviewed 12 January 2016

When we booked this hotel we informed them that we would be on our honeymoon. When we got to the room, we were delighted by the chocolates and decorations in the room! The staff at reception were exceptional - warm, friendly and very helpful, giving us handy advice on how to get to Mount Pilatus and even checking the webcam...

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Helpful?
Thank Sophia K
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Sophia, Thank you for your nice words, we are very happy we could surprise you on your honeymoon. We will forward your compliments to our reception team, it's very important for us that our guests feel welcome at CASCADA and keep some nice memories of Lucerne and our hotel. It would be a pleasure to welcome you again. Best...

Big Island, Hawai'i
Reviewed 11 January 2016

The hotel is in a great location about a five minute walk on a street that parallels the main station. I felt the area to be safe and convenient to restaurants and the Co-op/Migros. We opted for a superior room and was given one on the 6th floor, if memory serves me right, which comes with a balcony. Our view...

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Helpful?
Thank eyelanddoc
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear eyelanddoc Thanks a lot for your stunning and detailed report. I can read in your review you enjoyed your stay at CASCADA fully. It's great we could contribute your stay with our offer and amenities. Thank you also for your recommendation. We hope you had a save journey back home with a lot of great impressions. It would be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $274 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#8 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from CASCADA Hotel staff and other travellers.
14 questions
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Rogers, Arkansas
Asheville, NC
Frankenmuth, Michigan
4 months ago
Kolkata (Calcutta), India
3 months ago
Houston, Texas
over a year ago

See all questions (14)

Questions? Get answers from CASCADA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked being in a higher floor.”
676caseys, 2 May 2017 | Read review
“don't take the rooms facing inwards”
Pillaia, 13 Apr 2017 | Read review
“Definitely try to get top floor if you are sensitive to noise, the stomping was real.”
370anniet, 9 Apr 2017 | Read review
“Inside quieter; outside great alps view.”
zsazsazoomzoom, 28 Feb 2017 | Read review
“Inside room are very quiet, but the outside rooms have a view of the mountains and a place to sit, so its your choice on what you want”
Texan_Surfer_Girl, 25 Feb 2017 | Read review
5 of 5
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USD 265* /night
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Prices are for 1 room, 2 adults
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