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Hotel des Balances

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Hotel des Balances
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953 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Los Angeles, California
Reviewed 26 December 2013 via mobile

We stayed one night in Lucerne at Hotel des Balances on Christmas day and couldn't have been happier with our choice. Conveniently located in Lucerne's Old Town, about 5 minutes from the train station. The service was excellent: friendly and attentive. The rooms were clean and seemed to be recently updated. We stayed in room 506, which not only had...

Thank SBL1969
Zurich, Switzerland
Reviewed 23 December 2013

Lovely hotel, great location, beaitiful view, great rooms, bar, sunday brunch...! 5 of 5. The story of this old house is particularly interesting, an old gem in Luzern. And all only 5 minutes away from the train dtation, museum and KKL.

Thank chanzoo
Reviewed 22 December 2013 via mobile

Words truly escapes me ... Stunning service from the Concierge! After check in we were welcomed with a cute welcome basket in the room. Then about ten minutes later there was another knock at the door with the Hospitality Manager checking of all was to our expectations! This level of hospitality has apparently not gone out of style ... Yet!...

1Thank John-Jaques R
Reviewed 11 December 2013

I had very high expectations of this hotel given all the good reviews I've read about it.. and these expectations were met! It was only about a 10 min walk away from the train station and situated near the Alstadt. But what really sets this hotel apart from its competitors is the service. Impeccable! Check in was fast and I...

2Thank hmanshor
Alton, IL
Reviewed 28 November 2013

Lovely room with a balcony overlooking the River Ruess. The entrance to the hotel was accessed from a small square with shops. Excellent breakfast was included and the staff was friendly. Just spent a month in Europe and this was my favorite hotel.

1Thank Carol635
Atlanta, Georgia
Reviewed 19 November 2013

The hotel is lovely, a bit confusing to get to though. The first room we had was rather small and was located on the first floor, facing the front courtyard which got noisy since that was the main entrance and departure area. We upgraded (for not much money) to a top floor, lake facing room with a fantastic large terrace...

2Thank sweetpheebs
London, United Kingdom
Reviewed 13 November 2013

My friend had booked this hotel as she was attending a seminar there. Other reviews describe the location and view etc and they are absolutely spot on. We were lucky enough to have been give a suite on the top floor so felt terribly spoilt, bit of a strange layout though. The service was impeccable and the atmosphere not at...

2Thank Trustjohnthefirst
Reviewed 11 November 2013

Hotel des balances is a charming hotel in lucerne. It is within easy walking distance of the station and all attractions, and has large, clean rooms (ours had a view out onto the square). The only negative is that rooms are expensive, but that is the same all over switzerland. I would highly recommend this hotel if you are looking...

1Thank stumc1
Reviewed 30 October 2013

My wife and I stayed 3 nights at this hotel recently. The location is unbeatable, facing the river and the Jesuit Church. Our 4th Floor river-facing room was very spacious and was very tastefully furnished in a modern style. Standing on the balcony, overlooking the river and historic buildings, was an unforgettable experience. The hotel is really central, and is...

3Thank dbasha
Reviewed 28 October 2013

This small smart hotel is perfectly situated for dining, shopping and sightseeing. It has a beautiful interior blending modern and antique, smoke-free exceptional dining with a professional staff. As is true with many hotels there, there is no air-conditioning, however, I highly recommend this hotel for its food, privacy, charm and location.

1Thank Islandhome3

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $262 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
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Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Balances staff and other travellers.
13 questions
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Rockledge, Florida
8 months ago
New York City, New York
8 days ago

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Questions? Get answers from Hotel des Balances staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony overlooking the river.”
 of 5 bubbles Schlevan, 10 Mar 2017 | Read review
“Definitel opt for a water view room. The views from the hotel are spectacular!”
 of 5 bubbles staceym268, 4 Mar 2017 | Read review
“Get room with balcony!”
 of 5 bubbles ECKValleyForge_PA, 17 Feb 2017 | Read review
“Loved this place”
 of 5 bubbles ConnieB186, 12 Jan 2017 | Read review
“Choose a room with river view.”
 of 5 bubbles koenj22, 6 Jan 2017 | Read review
5 of 5