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Hotel des Balances

1,169 reviews
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Traveller (750)
Room & Suite (496)
Dining (68)
Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(286 reviews)
“old town”(164 reviews)
“welcome cocktail”(13 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Hotel des Balances
Special Deal: Save on Activity tickets
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Reviews (1,169)Write a Review
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545
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46
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7
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All reviewsthe riverold townwelcome cocktailbeautiful hotela river view rooml'occitane toiletriesjesuit churchtrain stationperfect locationair conditioningsmall balconytop floorjunior suitebeautiful roomcoffee machinewooden bridgemount pilatus
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21 - 25 of 829 reviews
Reviewed 30 November 2017

This hotel is a great value! The rooms are spacious and well appointed. The location is perfect as is the staff! We stayed here for our honeymoon 42 years ago and it is even better now! I highly recommend this hotel~

Review collected in partnership with this hotel
Thank John T
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 3 December 2017

Dear John T, thank you a lot for your great review! We are very happy that you came back and that you again had a pleasant time staying at our hotel. We hope to welcome you again in the near future.

Reviewed 27 November 2017

Hotel des Balances is located an easy 5 or 6 minute walk across the river from the train station, on the river and surrounded by the old town beauty of Lucerne. Upon arrival at about 10am, having not asked in advance for an early check-in,...More

Thank Elizabeth C
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 3 December 2017

Dear Elizabeth C, we thank you very much for your outstanding review! It is a great pleasure to hear that you fully enjoyed your stay with us. We would be very happy to soon welcome you back.

Reviewed 24 November 2017 via mobile

The location is great and the staff was awesome! I will definitely return in the future. Each day I asked the staff about things to do and all the recommendations were the best! The room was nice and service was top notch!More

Thank Snow_1080
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 3 December 2017

Thank you so much, dear Snow_1080, for your fantastic review! We are thrilled that you had the most wonderful time staying with us. We also would like to thank you for your kind comments about our staff. We hope to soon welcome you again at...More

Reviewed 21 November 2017 via mobile

My short weekend in Luzern (Piano Festival - check it out!) was so relaxing, especially because the experience at Des Balances was amazing. Very well situated, walking distance to major attraction points and offering an amazing view of the river/Old Town. I got a complimentary...More

Thank brainquaked
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 3 December 2017

We thank you very much, dear brainquaked, for your fantastic review! We are delighted that you had the most wonderful time staying with us and discovering Lucerne. Please come visit us again, we would be happy to welcome you back.

Reviewed 20 November 2017

One of the best hotels we had the pleasure to stay in. Best location in the old city, perfect view, fantastic staff and a great restaurant on site. Room was very spacious, very well equipped. Warmly recommended!

Review collected in partnership with this hotel
Thank Amon S
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 3 December 2017

Thank you very much, dear Amon S, for your excellent review! We are pleased that you enjoyed your stay. We would be glad to soon have you staying with us again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 182 - USD 421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 182 - USD 421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (750)
Room & Suite (496)
Dining (68)
Pool & Beach (2)
Hotel & Grounds (463)
Bathroom (51)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Yin74
27 May 2017|
AnswerShow all 5 answers
Response from JonMesser | Reviewed this property |
It's a 6 - 7 minute easy walk :)
0
Votes
Erika S
3 May 2017|
Answer
Response from Balances | Property representative |
Dear Mrs Erika Thank you very much for your kind message. Exactly the train ticket is valid for the whole day so you can hop on on any train. Best regards
0
Votes
Google Translation
Room Tips
"By all means book a river view with a balcony. You will not regret it."
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"Room with a water view on a high level."
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"Junior Suite with River View and Balcony!"
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"Room with Balcony overlooking river and mountain."
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