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Extremely poor service. Fail to provide very basics and are arrogant about it. Poorly trained staff and ill mannered managers. Should have read earlier ratings before going to this place. If you value customer friendly behaviour, avoid this place like the plague.
Plus: location close to the Railway station and to a few restaurants nearby (but closed in the afternoon). 5-10 min walk from lakeshore.
Minus: noisy rooms (from the street or the surrounding rooms), old amenities. Check-in though the hotel around the corner. Shady neighborhood (ref...More
First of all, this is part of a complex with Novotel so you need to go to the Reception at the Novotel where you check-in. Very friendly staff.
Then it is a short walk to get to the entrance to Residence Studio (2mins walk max)....More
I thought the location was perfect - very short walk from the main train station and also attractions like Jet d'eau. Plenty of places to eat nearby as well. But the instructions could have been clearer prior to arrival about having to go and check...More
Great location extremely close to central train station, good WiFi, clean bathroom. Note that checkin is around the corner at Novotel. Easy and professional. Fairly quiet with controlled a/c in the room.
USD 91 - USD 184 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Number of rooms
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