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258 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Toronto, Canada
Reviewed 15 July 2016

Great location since it's located in downtown and very close to the main railway station. Very walkable distance to the old town in Geneva. Only problem is the heat!! Because it's summer, it can get quite hot, so it was very, very warm at night (even with the fan they've placed in the room). Wifi was a bit unstable at...

1Thank crmbtoronto
Stourport On Severn
Reviewed 9 July 2016

Location in the city is excellent and the rooms are very clean, a poor internet connection and no air conditioning make things a little difficult. Coffee only in the lobby and 2chf a cup is not convenient. Ensuite shower is small but works well. Breakfast is expensive at 15chf per person.

Thank J Verne
Weston-super-Mare, United Kingdom
Reviewed 23 June 2016 via mobile

Clean comfortable room with good facilities, great shower! Convenient location within 2 mins of main train station and five minutes from the Lake. Take the train from the airport not a taxi if you are on a budget, €38 euros for the taxi, €18 on the train. Didn't have the breakfast on offer (extra) but looked very good. Hotel did...

Thank Jerry W
Manchester, United Kingdom
Reviewed 4 June 2016 via mobile

Prime location. 3 mins from main railway station and from here you can get most trams or buses for all of geneva. You get a free travel pass from the hotel. Paid 15 Swiss francs for breakfast, during the week this is sausages, scrambled eggs , beans, as well as fruit salad, cereal, rolls , croissants and scotch pancakes that...

Thank janecoyle
Sydney, Australia
Reviewed 1 June 2016 via mobile

Excelsior was good for a three star. Staff were friends and helpful. Location was good. Bed and pillows were great. Had the best two night's sleep here. There's a wickedly good food hall just across the road as well. Highly recommended.

Thank ParanoidAgent
Ennis, Ireland
Reviewed 18 May 2016 via mobile

Hotel Excelsior is conveniently located only a few minutes from the main train station and a short walk from the lake. The staff were extremely accommodating on our arrival and swiftly took us through the check in process and handed us our free public transportation passes. The rooms are nice and clean with an ample supply of fresh towels and...

Thank Fitznicely
Athens, Attiki, Greece
Reviewed 11 May 2016

Pros: very convenient location, cleanliness, good Wi-Fi, not very expensive. Cons: small rooms, noise from other rooms/outside, pillows too soft. Overall, it is not a bad choice for staying in Geneva, due to the excellent location primarily and secondarily due to affordable pricing.

Thank Pankal74
Groningen, The Netherlands
Reviewed 7 May 2016

This is a decent hotel. For Geneva standards, the price vs quality is good. Staff is very friendly and helpful, location is very good. Walls are quite thin. Ironing board cannot be brought to the room but if you need to iron you can do so in the luggage storage room.

Thank Daan S
Reviewed 5 May 2016

Simple basic rooms, inadequate heating,but the hotel is located close to tram station, buses,rail.Quite expensive hotel in a very expensive city. Breakfast was good and the stuff polite. expensive hotel in a very expensive city. Breakfast satisfactory,personnel

Thank kls2929
Reviewed 2 May 2016

This hotel is located not far from rail and tram stations .the rooms are small and clean. The bathroom is also small .the rooms are cold since the central heating is not fuctioning satisfactorily .the closet in the room is not very spacious . there is a safe in the closet .also internet access is free. The breakfast is basic...


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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Excelsior

Address: rue Rousseau 34, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $148 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Excelsior 3*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a newly refurbished room”
L9869EIjohng, 18 Mar 2017 | Read review
“on the inside of the building the rooms are quite”
MichelP632, 31 Dec 2016 | Read review
“street side can be very noisy, but the other side costs more”
mzj101, 16 Oct 2016 | Read review
“street view rooms are bigger”
kls2929, 5 May 2016 | Read review
“Upper floors, back of the building”
659davidh659, 3 Apr 2016 | Read review
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