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258 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Guelph, Canada
Reviewed 17 October 2016

I've stayed in this hotel a number of times and I find its closeness to the rail station and buses very convenient. The check-in time is very late - 3 pm - when a lot of overseas flights arrive much earlier than that. I was told I could either wait or pay extra 5 ChFr per day to get into...

1Thank mzj101
Stratford Upon Avon
Reviewed 4 October 2016

I cannot rate this place highly enough. It is a cosy guesthouse very close to the station if you have luggage to pull. For Geneva, which is desperately expensive, it represents quite good value. The breakfast costs extra but for Swiss prices it is quite good value as there is lots of choice. The room had everything I needed and...

1Thank alysonclare
Fargo, North Dakota
Reviewed 5 September 2016 via mobile

The temperature was in the 30s C. No air was uncomfortable, but I managed to sleep anyway. A room in the back is preferred. The staff is very friendly, welcoming and helpful. I wouldn't hesitate to stay there again for price and location and staff.

2Thank Willem S
Albany, California
Reviewed 4 September 2016

I stayed in late summer, and kept my window open because this hotel is not air-conditioned. Unfortunately, in addition to the occasional breeze, this let incredible levels of street noise into the room. While the cafe next door shut down at 11:30, the sirens and passers-by continued to enliven the night until street sweepers and construction noises started early in...

Thank Angela H
London, United Kingdom
Reviewed 3 September 2016 via mobile

Very centrally located in Geneva and good for access to public transport. My single room was fine but quite small and didn't have air conditioning - quite stuffy in August. Breakfast fine, no other food offered but numerous nearby options.

Thank Peter_guest
Hong Kong
Reviewed 28 August 2016

This hotel is just a 5-min walk from the Cornavin train station and also a stone throw away from the bus terminus. There is a department store right opposite with a big gourmet supermarket. So when it comes to location, this hotel is unbeatable. While the room was very clean and generally comfortable, it definitely needs refurbishment- the furniture was...

1Thank guneingdoe
Thame, United Kingdom
Reviewed 28 August 2016 via mobile

A good central location, only 2 mins walking from the main train station. Also very close to lake Geneva, jet d'eau and the boat services around the lake. A reasonably priced hotel for Geneva and a good place to leave your stuff and go and explore.

1Thank Timvicky
London, United Kingdom
Reviewed 23 August 2016

Easy walk from the train station and minutes from the lake. As mentioned before, it was fine for one night but with the heat and a noisy fan, it was a struggle to sleep. The staff were friendly but the room was rough around the edges. I would stay here again.

Thank Craicup
York, GB
Reviewed 28 July 2016

This is well located, being near to the station, the old town and the lake. It was very clean and the staff were extremely pleasant. The room was fine though could benefit from some modernisation. The buffet breakfast offered a good choice and was fresh. We stayed for 2 nights. The Saturday night was noisy outside until about 11pm, but...

Thank Bohnjarton
Reviewed 18 July 2016

Hotel was clean but badly in need of refurbishment. Also there was no air conditioning which made it for an uncomfortable night. There was a fan left in the room which wasn't emough but the gesture appreciated. Staff were very good and breakfast was plenty and fresh

Thank Girl36

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Room/Suite (15)
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Excelsior

Address: rue Rousseau 34, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $143 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Excelsior 3*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior staff and other travellers.
1 question
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Questions? Get answers from Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a newly refurbished room”
L9869EIjohng, 18 Mar 2017 | Read review
“on the inside of the building the rooms are quite”
MichelP632, 31 Dec 2016 | Read review
“street side can be very noisy, but the other side costs more”
mzj101, 16 Oct 2016 | Read review
“street view rooms are bigger”
kls2929, 5 May 2016 | Read review
“Upper floors, back of the building”
659davidh659, 3 Apr 2016 | Read review
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