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Hotel Diplomate

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Diplomate
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100 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reviewed 29 July 2013

I cannot find words to describe the terrible reception on arrival. Allocated room (401) not made up at 6 pm! Complained and after one hour arguing and discussing with the receptionist were finally given a clean room (101) at 7 pm. The following day the room was not made up at 3 pm.

Review collected in partnership with Galahotels.com
1Thank Stewart Barry M
Reviewed 2 July 2013

Entering one's room in this hotel is like stepping back to the 1980's. It seems that the management did not notice, or bother, with any hotel standards developed in the past 30 years. The beds are covered with blankets that triggered a number of allergies that I had never been aware of in my life. The tv was in color,...

1Thank Stiris
Reviewed 21 June 2013

A functional, practical hotel set in a very good location around 15 minutes walk from Geneva's old town. Friendly staff, small rooms but value for money in an expensive city. Remember to ensure the hotel provides you Geneva's free daily travel card .

Thank LondonRomey
London, United Kingdom
Reviewed 15 March 2013

After reading all the bad reviews I was very pleasantly surprised. The room was very comfortable and had a big double bed and new bath and toilet. The staff were so helpful. I would definitely recommend to anyone staying in that area in Geneva

Thank eli h
Zurich, Switzerland
Reviewed 13 March 2013

I don't really know what it is with people's perception of a Best Western hotel but they are clearly misinformed. I wish they'd realize it's a budget chain, especially in Europe. We're not talking about the Kempinsky or the Mandarin Oriental here. The hotel is located on the other side of the lake and a 20 minute walk from the...

Thank Smoke_Trees
Toronto, Canada
Reviewed 5 February 2013

Hotel clean and neat. Was charged 28 swiss franks for watching CNN! Maybe they should not have TV's if they charge rates- not even pay-per-view. I complained to the front desk person to no avail. Breakfast also was a rip off the money they charge- canned fruit salad, coffee and juices for 24 swiss franks.

2Thank Donald S
London, United Kingdom
Reviewed 24 January 2013 via mobile

I was apprehensive about booking this hotel given the terrible reviews and low rating but had no choice due to a watch convention in Geneva. I was pleasantly surprised to find a clean hotel with a dent room, a small but acceptable bathroom and a reasonably good location few minutes away from Rue du Rhone and a short walk from...

Thank Hingdoi
Ottawa, Canada
Reviewed 20 November 2012

This hotel is not a four star hotel, but the location is great, and several staff members are very helpful. That being said, there are issues. Most importantly, there is certainly a level of incompetence among some members of the staff. Most disturbing, when I was checking out the man at the front desk told me my credit card did...

1Thank Canadian D
Reviewed 22 October 2012

I have just returned from weekend in Geneva and stayed at this hotel, to be honest I was rather concerned because of the the bad publicity, nothing could have been further from the truth. The room was spotless, the staff were absolutely lovely and couldn't do enough for you. Yes the tap in the bathroom was a little loose and...

Thank Pauline B
Toronto, Canada
Reviewed 12 May 2012

I met my boyfriend in Geneva (he does business there) for 6 nights at Hotel Diplomate after three weeks of travelling through France on a student budget. My two-star bed and breakfasts in Provence and my student hostel in Paris (all around 60-70 euros per night) were all superior to this poor excuse for a four-star hotel that costs close...

3Thank Rebecca S

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Diplomate

Address: rue de la Terrassiere 46, Geneva 1207, Switzerland (Formerly BEST WESTERN Hotel Diplomate)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $200 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diplomate 4*
Number of rooms: 46
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Also Known As:
Best Western Diplomate
Geneva Best Western
Best Western Geneva
Hotel Style:
#37 Luxury Hotel in Geneva
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Questions & Answers

Questions? Get answers from Hotel Diplomate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take a room at the back. (street noise)”
markmeteo, 23 May 2017 | Read review
“My room was at 3nd floor; it was comfy and better looking than the one below (2nd floor, where my colleague stayed); but the wi-fi was poor at all floors.”
oana_redinciuc, 21 Mar 2015 | Read review
“Don't go to a room facing the Terraserie road, it is quite busy and noisy. There is a tram each couple of minutes at least.”
349GeorgeP, 2 Mar 2014 | Read review
“Choose another hotel”
sadicu, 15 Dec 2013 | Read review
“Do not get a room on the front as you need the window open and they are straight onto a busy street”
ThamesViewE14, 16 Oct 2013 | Read review
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