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Hotel Metropole Geneve

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#9 of 106 Hotels in Geneva
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Metropole Geneve
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676 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Zurich, Switzerland
Reviewed 15 September 2015

We stayed at the Swissotel Geneva over the weekend. The first surprise was the Junior Suite. Besides a wonderful welcome amenity there was a wonderful variety of drinks in the minibar, a very comfortable, huge bed with perfect pillows, a big bathroom and a big living room. The first evening we went to the Lounge 5 rooftop bar and it...

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Helpful?
Thank Jenlac2014
ManagerGeneva, Qaulity Manager at Hotel Metropole Geneve, responded to this review

Dear guest We are content to have surprised you positively in every way, with our new rooms, the 5 Lounge Bar Restaurant as well as with the service and the friendliness offered by all the team members. I value the fact that you have shared this magnificent experience with the TripAdvisor community and that you have recognized our efforts to...

Calgary, Alberta
Reviewed 12 September 2015

I recommend this hotel. The location is walking distance to great shopping and restaurants and historic sights. The rooms are modern and beautifully designed, especially the bathroom. The WiFi worked well and there were plenty of TV stations in many languages. The staff are outstanding. Everyone was so friendly and helpful. I would absolutely stay here again.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank Virginillo
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Virginillo Thank you for recommending our hotel, we are very proud of your contentment. I made sure that your review was shared with all team members whom have been complimented for performing extraordinarily in their work. I have taken note that you have appreciated the new rooms which indeed have fantastic design with state of art technology fulfilling the...

Roswell, Georgia
Reviewed 12 September 2015

The location is amazing. The views are spectacular and the service can not be beat. Just a gorgeous hotel. The rooms are also totally updated and beautiful. Go to the rooftop bar for a drink, even if not staying here, you will not be disappointed

Review collected in partnership with Swissotel Hotels & Resorts
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Thank michael K
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest I value the review and your complete satisfaction is what we strive to achieve daily in every department and with every guest encounter. Through your comments you are recognizing our efforts and dedication to offer an outstanding service and a unique product. Thank you for your visit and we wish to welcome you soon back at Swissotel Metropole...

London, United Kingdom
Reviewed 10 September 2015

One of Geneva's best hotels . It has an excellent location on the lake side close to the shops and restaurants. It has two lovely bars one of which is on the roof top offering amazing views of the lake. All the staff are friendly and helpful I would not think about staying anywhere else when in Geneva.

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Helpful?
Thank paul t
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Paul T Thank you for sharing your recent experience with the Tripadvisor, we are honored to be your preferred hotel in Geneva. The review has been shared with the colleagues and the management and I would like to stress out the fact that your comments are really encouraging in all our daily activities. Please do visit us soon again,...

Reviewed 10 September 2015 via mobile

A very beautiful traditional place with very modern and up to date rooms. The hotel is centrally located close to exclusive shops and major businesses. The service was superb in all areas of the hotel. The food was great. The ground floor bar was a good place too.

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Helpful?
Thank C M K T
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest It is an enormous pleasure to read your review and share it with the team and the colleagues. In addition, we take pride in having satisfied guests leaving the hotel and sharing their experience with the TripAdvisor community. The review is rewarding to the entire team at Swissotel Metropole Geneva and we can assure you dear guest that...

Dubai
Reviewed 4 September 2015

We enjoyed our stay. Excellent service standards. Service with a smile. Great location. Rooms do not necessarily have a clear lake view due to the park in the front and should be clearly presented on the website. Current information is a bit misleading.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank marina-in
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest Thank you for having stayed at Swissotel Metropole Geneva. In addition, I really appreciate you taking time and providing such valuable feedback to the TripAdvisor community. Your remarks are very important and thanks to you we identified important points of improvement. Concerning the room facts provided on our own webpage, we can guarantee maximum transparency and clear information....

Emirate of Dubai, United Arab Emirates
Reviewed 28 August 2015

Best location; near the center but away from the noise,good clean fresh rooms, kind helpfull staff,very good restaurant but limited menu .freindly helpfull frontdesk , we rented boot ,twice ,arranged by the concerge. It is EXpensive.overall it was very good experince

Review collected in partnership with Swissotel Hotels & Resorts
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Thank mnm171
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest Thank you for having chosen Swissotel Metrople while visiting Geneva with the family. The review has been shared with all colleagues and we appreciate that you have taken your time to comment on your recent experience with the TripAdvisor community. The colleagues and the front desk and at the conciergerie have been congratulated for outstanding performance. We are...

Kuwait
Reviewed 24 August 2015

The location next the to the lake and the shoping center I like the room high selling The room was very cleanly, so do the hotel in general Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank Thank you Thank you Thank

Review collected in partnership with Swissotel Hotels & Resorts
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Thank MOHAMMAD_ALSHAREKH
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest We are grateful for the time you have dedicated to write the review and to post your experience on TripAdvisor. Your review provides to the management and all colleagues pertinent information related to your satisfaction. The numerous “thank you” indicated in the review is a very good signal of your appreciation of our services provided and the post...

Kuwait City, Kuwait
Reviewed 22 August 2015

Good location and friendly staff and fast servece Neer shoping center and transportation we stay 5 night and all family say nice hotel and good servece and iwell come next time to this hotel فندق ممتاز وخدمه سريعه ومتميزه وابتسامه دائمه والفندق قريب من التسوق وخدمات التنقل داخل جنيف ومطل على البحيره اطلاله جميله

Review collected in partnership with Swissotel Hotels & Resorts
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1Thank 58Fuad
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Mr. Fuad A. Thank you for rewarding our performance and recognizing our efforts to provide you and your family with an exceptional service while on vacation. In addition, we really appreciate the time you have taken to share your experience with other travelers on TripAdvisor. Mr. Fuad, your comments have been shared with the management team and all colleagues...

Tehran, Iran
Reviewed 21 August 2015

I was stay at this hotel for 2 night's with my family, generally it was nice hotel. The furniture of room was medium. Our room was at 4th level which had a nice view to lake Geneva. The variety of breakfast was limited. But overally i was satisfied from this hotel.

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1Thank sia B
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest Thank you for having chosen our property while visiting Geneva with your family and for having taken your valuable time to share your recent experience at the hotel with the TripAdvisor community. The review has been shared with all colleagues and we want that you and your family during your next visit have a marvelous stay with us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
5 Lounge Bar
5 Lounge Bar
Cuisines: International, European
The Mirror Bar
The Mirror Bar
Cuisines: Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Geneva with a beautiful view of the lake, Hotel Metropole Geneve is conveniently located on the left bank, within the city's famous shopping district and just a short walk from the Jet d'eau, the old town and the central business district. The hotel boasts the renowned top-quality service that is a hallmark of Swiss and Geneva hospitality, making it a home away from home for both business and leisure travelers to Geneva. ... more   less 

Additional Information about Hotel Metropole Geneve

Address: quai du General-Guisan 34 | Rue du Rhone, Geneva 1204, Switzerland (Formerly Swissôtel Metropole Geneva)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $405 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole Geneve 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Hotel Style:
#8 Family Hotel in Geneva
#9 Luxury Hotel in Geneva
#18 Romantic Hotel in Geneva
#20 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole Geneve staff and other travellers.
3 questions
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Bridgetown, Barbados
11 months ago
Burnaby, BC

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Questions? Get answers from Hotel Metropole Geneve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has rooms with shower cabins and bath tubs, so better ask at the reception before taking the room, if it's important to you.”
 of 5 bubbles P9065HL_, 14 Mar 2017 | Read review
“lake view room is impressive”
 of 5 bubbles PhoebeL609, 12 Mar 2017 | Read review
“Choose a room with a view of the lake”
 of 5 bubbles TinoA, 28 Jan 2017 | Read review
“Best atmosphere”
 of 5 bubbles aebweinberg, 25 Jan 2017 | Read review
“higher floors with lake view are the best”
 of 5 bubbles 706shadyb, 7 Dec 2016 | Read review
5 of 5