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Grand Hotel Kempinski Geneva

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#24 of 106 Hotels in Geneva
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Kempinski Geneva
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826 Reviews from our TripAdvisor Community

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Showing 579: English reviews
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Reviewed 1 week ago via mobile

Fantastic location in the heart of the city, directly viewing the lake fountain, imagine if you Habib your breakfast in the terrace of the main restaurant facing the fountain, it's a great experience.

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Thank Mado A
Petersfield, United Kingdom
Reviewed 1 week ago via mobile

Great doorman. All those little details of personality and impeccable professionalism add up to no small thing. This place got it right. Charming cosmopolitan destination overlooking the central fountain. A 10 minute walk to the centre of everything with an uber-cool bar and a modern opulent feel of 'OK, we've made it'. Can't fault it. Pick a room with a...

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Thank Geronimojo
London, United Kingdom
Reviewed 4 weeks ago via mobile

A nice hotel however not one of the best I've stayed in. Staff on the front desk a bit incompetent for such an establishment. On a positive note, great location in the heart of the city with beautiful views overlooking Lake Geneva & Mont Blanc. Shopping heaven with all of the Chanel, LV, Cartier, Rolex etc. within walking distance. My...

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Thank J S
Reviewed 14 January 2017

This is a very nice hotel in a great location with easy access to the old town, train station and views of the lake. The facilities in the hotel are great: great pool, sauna, steam room and gym. The staff are extremely friendly and helpful. However, I did not think much of the bar as it was too dark, too...

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Thank Duhollow
Turkey
Reviewed 12 January 2017 via mobile

Hotel's location is very good walking distance to shopping streets. The rooms are spacious and very comfortable. The hotel has the best view breakfast room and lounge. The buffet breakfast is very good.

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Thank gozdesenel
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, We are extremely happy you enjoyed your stay with us and want to thank you for this flawless comment on Trip Advisor! We are delighted to learn that you particulary appreciated our location, large & confortable rooms, great breakfast and unbeatable lake view Most important for us is the overall guest experience, rest assured that I will share...

New York
Reviewed 11 January 2017 via mobile

Having stayed at other Kempinski hotels and being recognized as a good brand hotel to stay with, I was extremely disappointed with the Grand Kempinski in Geneve. It was very poor quality and in much need of a renovation. The rooms and lobby area. It was also a very big and cold hotel. I was there around Christmas time and...

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2Thank DM2SB
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for taking the time to share your impressions with us on Trip Advisor in connection with your recent stay at Grand Hotel Kempinski Geneva. We are sorry to learn that we failed to deliver our normal high standards of quality and service notably at our restaurants and concerning the general atmosphere. Please noticed that we started...

Guadalajara, Mexico
Reviewed 11 January 2017

Located right in front of the Lake, its a wonderful Hotel, staff it's beyond friendly. we stayed in on of the suites with lake view. we have a problem with the heating the room was extremely hot, when i told the lady who cleaned the room she said she was going to send someone to check it out, one day...

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Thank Doryed
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for taking the time to share your impressions with us on Trip Advisor in connection with your recent stay at Grand Hotel Kempinski Geneva. I regret to learn that, on this occasion, we failed to deliver our normal high standards of service, notably in your Suite, as nobody came to fix the heating. Please accept my...

Canton of Zurich, Switzerland
Reviewed 9 January 2017

My husband and I spent 2 nights at the Kempinski and we also celebrated New Year's Eve at the hotel, and we were not disappointed. First, we were pleasantly surprised at check-in that they had upgraded us to a suite. Nice. Second, the staff are so courteous and helpful. The location is very convenient - walking distance to all the...

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Thank Liz N
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for choosing the Grand Hotel Kempinski for New Year's Eve celebration. I am delighted to learn that you enjoyed your stay with us and that the experience meets your expectations. Our commitment is to provide the highest level of service possible and your valuable comments help us to reach our goals and serve as encouragement to...

Islamabad, Pakistan
Reviewed 4 January 2017 via mobile

Located right on Lake Geneva it's a wonderful hotel. The pool and spa is great and restaurants are wonderful. Staff is friendly and very courteous but a little tip helps. Try getting a lake view room.

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Thank Azher_Ali_Choudhry
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you very much for taking the time to write such a wonderful review about your experience at the Grand Hotel Kempinski Geneva. Your excellent comments on our incredible location, spa, swimming pool, various restaurants and professional staff ​are highly appreciated. I will make sure that everyone from the Grand Hotel Kempinski Geneva team will hear your kind...

Geneva
Reviewed 31 December 2016

This review is exclusively for the Floor Two lounge restaurant, and not the entire hotel which I can't comment on. We went for an early dinner at the Floor Two ahead of a show in the Theatre du Leman.We had booked a week in advance requesting a table by the window. When we arrived we were told no window tables...

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Thank SSK-Geneva
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for taking the time to share your impressions with us on Trip Advisor in connection with your recent experience. I regret to learn that, on this occasion, we failed to deliver our normal high standards of quality and service, at the Floor Two Lounge for dinner. Please accept my sincere apologies for the disappointment caused you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Le Grill
Le Grill
Cuisines: Steakhouse, European, French, International, Grill
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 

Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $490 - $858 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Number of rooms: 412
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Geneva
#11 Family Hotel in Geneva
#15 Business Hotel in Geneva
#20 Luxury Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Kempinski Geneva staff and other travellers.
6 questions
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Questions? Get answers from Grand Hotel Kempinski Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for a room with a lake view”
 of 5 bubbles Duhollow, 13 Jan 2017 | Read review
“This review is only for the Floor Two restaurant and not the hotel”
 of 5 bubbles SSK-Geneva, 31 Dec 2016 | Read review
“a partial view of the lame means nothing. Ask for a room with a full view.”
 of 5 bubbles BobbyBatman, 26 Dec 2016 | Read review
“Luxury hotel for once-in-a-lifetime experience”
 of 5 bubbles georgepopescu, 9 Dec 2016 | Read review
“All rooms are nice but the rooms on higher floors are more quiet.”
 of 5 bubbles joasia2016, 6 Dec 2016 | Read review
5 of 5