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Noisy. Dirty. Rude. Condescending. Overcharged and underserved.
Poor plumbing and worse accommodations.
I wish I could balance this review with SOMETHING positive, but there are no redeeming qualities. Save yourself pain, and stay somewhere else.
I spent 2 weeks in the hotel and the staff are very friendly.
The included swiss breakfast is ok and has everything you need to start the day.
The Elite suite 506 has a great view and a small outside terrace.
The bath tub is...More
Great room with the amazing view.
I have enjoyed my business stay in this comfortable hotel. The bed wasvery comfortable and there was a decent selection of good gor the breakfast. The view is impresive and recomended if you are in Biel.More
Thank John G
Response from Elite_Biel, Geschäftsführer at Art Deco Hotel EliteResponded 4 July 2018
Dear John G
Thank you very much for your kind review and for sharing your Hotel experience with other traveller.
I will share your motivating remarks with my team.
Once again thank you for staying with us, we are looking forward to welcome you back!...More
I stayed here four nights last week and enjoyed my stay very much. The staff at the front desk were welcoming, friendly, and efficient.
The suite I had on the 4th floor was spacious with plenty of natural light. The furniture was comfortable and well...More
Thank Peter W
Response from Elite_Biel, General Manager at Art Deco Hotel EliteResponded 10 May 2018
Dear Mr. Peter W
Sunny greetings from the ART DECO HOTEL ELITE!
Thank you very much for your 5* rating. My team and I are delighted to understand that you apprechiate our Hotel and services.
Our credo is: All is service and without service, all...More
I thoroughly enjoyed my stay at this hotel. I was greeted with a smile from Mirella. She happily informed me that I was upgraded, which made my day! She was extremely helpful throughout my stay! This hotel is in the center of Biel and has...More