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Novotel Bern Expo

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#5 of 30 Hotels in Bern
Certificate of Excellence
GreenLeadersGold level
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741 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Reviewed 2 weeks ago via mobile

Stayed here for 3 nights. The hotel was conveniently located right in front of a tram stop which only took a few minutes to get to the beautiful old town of Bern. Walking distance to rosengarten. The room was extremely underwhelming with a very unusual lay out. Definitely doesn't live up to a 4 star standard. Breakfast was nice and...

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Helpful?
Thank DB1990
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear DB1990 We very much appreciate your comments regarding your stay at the Novotel Bern Expo. Especially your positive feedback about the breakfast and the breakfast team makes us very proud and we are more than happy to share your personal feedback with all of them. We are sure that this feedback will serve as an encouragement to all of...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

It is a 4 stars hotel. It is located near BernExpo The rooms are clean and nice. The room we stayed comes with a queen size bed and a couch that can be converted to a queen size bed. The service is good and friendly. The toilet is separated from the bath room. The breakfast is good and the spread...

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Helpful?
Thank TheWoody
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear TheWoody Thank you very much for your comments regarding your stay at the Novotel Bern Expo. It is our pleasure to receive your personal and positive feedback and we are more than happy to share your comments with our team. Especially your comments about the service makes us very proud and we are sure that this feedback will serve...

Melbourne, Australia
Reviewed 9 December 2016

We needed somewhere to stay that had parking available and this was the nearest available to the city centre. The Novotel is one of 3 differently branded hotels within the same building ! At check-in it transpired that there had been a bit of a mix-up with our room type and we ended up with a queen bedded room, however...

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Helpful?
Thank Johnpsau
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Johnpsau Thank you very much for taking the time to tell us about your experience at the Novotel Bern Expo and your personal comments. First of all, we are very happy to receive your review and we are glad you liked your stay in general. At AccorHotels, we are part of the program "Plant for the planet" and we...

Reviewed 8 December 2016 via mobile

The hotel has a good connectivity to city center with a team stop right outside the door. Overall rooms are good and has modern interiors. Breakfast was not worth paying for. The hotel is slightly outside center of Bern and takes about 12 -15 mins from center with Tram.

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Helpful?
Thank Shishir G
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Shishir G We are very thankful to receive your feedback regarding your stay at the Novotel Bern Expo, thank you for taking the time to tell us about your experience. First of all, we are sorry that our breakfast buffet did not meet your expectations; please allow us to express our sincerest apologies. But most of all, we are...

Wiesbaden, Germany
Reviewed 28 November 2016 via mobile

We stayed 3 nights. Room was great and friendly staff. Breakfast selection was excellent. They provide public transportation passes for the duration of our stay which we found very convenient to move around the city. Parking was a bit tight for our mini van but it worked out well.

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1Thank gbruiz1
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear gbruiz1 We are very proud to receive your wonderful feedback regarding your stay at the Novotel Bern Expo, thank you so much! First of all, we are sorry that the size of our underground parking did not meet your expectations; please allow us to express our sincerest apologies. But most of all, we are glad you liked our breakfast,...

Dubai, United Arab Emirates
Reviewed 13 November 2016

Friendly and helpful staff, excellent location, very good breakfast and decent rooms. It's a budget hotel yet they maintained clean, comfortable rooms. The bathroom is a bit too small. Laundry room on site, small gym is also available.

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Thank Alex h
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Alex h Thank you very much for the great review and your personal comments. We are very glad that you enjoyed your stay with and we hope to see you again very soon. Sincerely, YOUR Novotel Team :-)

Zug, Switzerland
Reviewed 6 November 2016

Clean rooms, friendly staff, very convenient location in front of the Expo and only few minutes from the city centre. But the breakfast trumps everything, perfectly presented, with many healthy choices and immmaculate service.

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1Thank travelbee2ooo
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear travelbee2000 Thank you very much for this great review and your personal comments regarding your stay with us at the Novotel Bern Expo. We are very glad that you enjoyed your stay and we hope to see you again very soon. Best wishes YOUR Novotel Team :-)

Singapore, Singapore
Reviewed 31 October 2016

In general, the hotel was wonderful. Complimentary transport tickets were available and provided by the tourism agency as with most cities in Switzerland. Nothing extragavant for breakfast but was good enough. Our room had an odd layout where the WC was away from the Shower area. Comfy sleep for the night with literally nothing else around the hotel other than...

Review collected in partnership with Accorhotels.com
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Thank neo2122
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear neo2122 Thank you very much for taking the time to tell us about your experience at the Novotel Bern Expo. We are glad you liked the free transportation ticket for the whole public transport system in the City of Bern and we hope you spent some wonderful moments in the charming capital of Switzerland. The more, we are sorry...

Nicosia, Cyprus
Reviewed 27 October 2016

This hotel has a very good location near the shops and opposite the Stadium. Staff are very friendly, the rooms are normal size. Very clean and quite modern. Free Wifi that works in all areas. It does have a parking, charged approximately at 20CHF per day. Breakfast was very good

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Thank Andreas P
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Andreas P Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. We are very happy that you felt comfortable in our hotel and around our team. We are more than happy to share your compliments with all our employees. We are sure that this feedback will serve as an encouragement to...

Edinburgh, United Kingdom
Reviewed 27 October 2016

On family your around Switzerland we stayed at Novotel Bern Expo. Large comfortable family room and we all sleep very well. Complimentary travel cards made up for the distance from city centre and easy to reach on tram. Dinner in restaurant was expensive but good quality and plentiful altho Kids menu would a welcome addition. Check in fast and efficient.

Review collected in partnership with Accorhotels.com
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Thank robertmN6292TW
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear robertmN6292TW Thank you very much for your wonderful review and your personal comments regarding your stay with us. We are very glad that you enjoyed your stay and hope to see you again very soon. Best wishes YOUR Novotel Team :-)

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Novotel Bern Expo
Novotel Bern Expo
Cuisines: European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 

Additional Information about Novotel Bern Expo

Address: Guisanplatz 2, Bern 3014, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $177 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bern Expo 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Travelocity and Expedia so you can book your Novotel Bern Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bern Expo Hotel Bern
Accor Bern Expo
Bern Novotel
Hotel Style:
#3 Green Hotel in Bern
#4 Luxury Hotel in Bern
#5 Family Hotel in Bern
#6 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bern Expo staff and other travellers.
6 questions
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Questions? Get answers from Novotel Bern Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing away from the Expo site is quieter”
  • Towel recycling sign in bathroom
 of 5 bubbles Johnpsau, 8 Dec 2016 | Read review
“Not facing the street since there is a tram making a turn in front.”
 of 5 bubbles georgemd09, 22 Aug 2016 | Read review
“If you're not a gold/platinum member (free upgrade) you should consider booking the "executive package". Great value for money.”
 of 5 bubbles pieterdevries, 24 Jul 2016 | Read review
“Choose a room facing away from the main road as the rooms aren't too sound proof.”
 of 5 bubbles NasiG, 7 Jul 2016 | Read review
“Quite Place to stay, away from bustling city center which is just 10 minutes by tram”
 of 5 bubbles 448hemants, 18 Jun 2016 | Read review
5 of 5
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