Hotel Schweizerhof Bern & Spa
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Bahnhofplatz 11, Bern 3011 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 474
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Full view
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360
Panoramas (18) Room & Suite (418)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 16/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Schweizerhof Bern & Spa
Updated 16/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 33 hotels in Bern
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Rich in tradition, the Schweizerhof Bern Hotel & Spa has been welcoming guests from all over the world since 1859, making sure they experience an unforgettable stay in the heart of Switzerland’s charming capital city. One of the premier hotels in Bern, the Schweizerhof Bern offers five-star luxury and comfort, as well as the most exclusive spa in town. From signature cocktails to fine dining, world-class events to the very best amenities, there’s much to enjoy at the Schweizerhof Bern Hotel & Spa. Get ready to discover your new favourite place to stay in Bern… Elegantly furnished, the Schweizerhof Bern Hotel has 99 charming rooms & suites awaiting you for an unforgettable home-away-from-home stay. Luxurious, five-star accommodation that strikes the perfect balance between flawless & functional. The iconic Jack's Brasserie with 14 Gault Millau points is known to have the very best Wienerschnitzel in town. The Lobby-Lounge-Bar has signature cocktails & light meals, while the Sky Terrace has seasonal offers and breath-taking views of Bern and surrounding mountains. The Schweizerhof Bern is an unrivalled destination for Food & Drink. The most exclusive Spa in town is the perfect location to relax and rejuvenate. Swap your busy lifestyle for a healthy one instead - decompress from the stresses and strains of everyday existence. Both hotel and day guests enjoy access to our whirlpool, sauna, steam bath and fitness room. The unique Swiss capital of Bern is the perfect city escape. Listed since 1983 as a UNESCO heritage site, Bern is characterized by its cosmopolitan charm. With a lot to see and do during your stay, the Schweizerhof Bern is ideally located right in the heart of the city.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness / spa changing rooms
Bar / lounge
Hiking
Books, DVDs, music for children
Highchairs available
Paid public parking on-site
Wifi
Indoor pool
Pool / beach towels
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Special diet menus
Wine / champagne
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Charming
Languages Spoken
English, French, Spanish, Arabic and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
170Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
Contact
Bahnhofplatz 11, Bern 3011 Switzerland
Name/address in local language
Getting there
Bern Station5 min
1,496Reviews6Q+A78Room tips
Reviews
Traveller rating
- 1,272
- 144
- 48
- 16
- 16
Time of year
Traveller type
Language
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Popular mentions
When the rooftop bar is not open, the lobby bar is a great substitute. Super service, nice comfy chairs & sofas, as well as some discrete seating. The prices are a little high, but then so is staying at the hotel. Indulge yourself and then if you are catching a train, the main station is right next door,
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Date of stay: November 2020Trip type: Travelled on business
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa
Responded 21 Dec. 2020
Thank you so much for your lovely feedback and your visit! We do hope to welcome you back soon. All the best, Maximilian von Reden General Manager
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Wonderful stay in an inside facing boutique room - extremely calm and quiet despite the bustling (and very convenient) location of the hotel. Customer service is impeccable: I did have a few requests and everything was taken care of immediately. The room was clean and tidy, although the wall in the shower could use a little deep clean. Breakfast service in the room was always punctual, the food was always fresh and the portions were generous. One thing I noticed though - not all dishes on the tray were covered which would be a nice plus in these challenging times. Hotel highly recommended!
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Date of stay: December 2020Trip type: Travelled on business
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa
Responded 9 Dec. 2020
It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. It is high motivation for every single member of staff to take best possible care of our guests. We will direct your two inputs to the departments concerned. We are looking forward to welcoming you soon again. Best regards, Maximilian von Reden General Manager
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(+) Great location, downtown, 500 m away from the central station (+) Impeccable room and room service (+) Highly friendly staff (+) Sensible dealings with COVID, you feel safe (+) It is possible to open the windows and get fresh air and (+) (+) (+) One of the very few hotels with a sensible internet access policy & up to date technology: you log in once and you can use the internet anywhere in the hotel, any time. No need to log-in again, no need to log-in into different networks in your room or at the breakfast table. Stable connection. Life can be so easy :-)
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Review collected in partnership with this hotel
Date of stay: December 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa
Responded 9 Dec. 2020
Thank your for this great feedback, European TravelerEU! We are happy to share it with our team of the Hotel Schweizerhof Bern & Spa. Best regards, Maximilian von Reden General Manager
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I had made a reservation for my boyfriend and I on the Sky Terrace for the evening of 4th December to celebrate a special occassion. When we arrived at reception and asked how to access the terrace we were told the terrace was closed that evening😳 I said hows that possible, I have a reservation !? 🤔 The lady at reception got on the phone and along came a gentleman only to repeat what the lady had said. I asked, " Why didnt anybody inform us of this before?" He said we called you but there was no answer- our reservation was confirmed for 7pm via email, I was not asked for a telephone number therefore the hotel doesnt have my telephone number , however they did have my email address. I expected more than a mere "sorry". The correct thing to do in a situation like this would be to reserve a table in another food outlet of the hotel so that when the customer turns up for their reservation they are given an alternative for the inconvenience and still somewhat able to enjoy their evening. Instead we were left to wonder the streets of Bern looking for anywhere willing to accept us without a reservation on a Friday night. Very disappointing evening ☹️…
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Response from Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa
Responded 9 Dec. 2020
Thank you for your feedback, Julide_G84. Please rest assured that your experience is taken very seriously and is reviewed with our team to improve our performance and to avoid such a mistake in the future. We would be happy to be at your disposal and ask you to contact us so that we can get in contact with you directly under qm@schweizerhof-bern.ch Best regards, Maximilian von Reden General Manager
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Went to eat lunch wit the family for the anniversary. Great food, great service and amazing vines. I would definitely return to Schweizerhof at any time and try the Lobster or the oysters. Thanks for the amazing times and until next time.
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Date of stay: November 2020
Helpful
Response from Maximilian von Reden, Geschäftsführer at Hotel Schweizerhof Bern & Spa
Responded 10 Nov. 2020
Thank you for this great review, LeoLuedi! It makes us very proud that you were having an amazing time at our Jack's Brasserie. Our team will be very happy to hear your motivating words. With my best regards, Maximilian von Reden General Manager
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PRICE RANGE
USD 339 - USD 498 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about Hotel Schweizerhof Bern & Spa
Which popular attractions are close to Hotel Schweizerhof Bern & Spa?
Nearby attractions include Federal Building (Bundeshaus) (0.4 km), Bundesplatz (0.3 km), and The Escape (0.1 km).
What are some of the property amenities at Hotel Schweizerhof Bern & Spa?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Schweizerhof Bern & Spa?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Schweizerhof Bern & Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Schweizerhof Bern & Spa?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Schweizerhof Bern & Spa?
Conveniently located restaurants include Mille Sens, Atarashii Sushi, and Restaurant Aarbergerhof.
Are there opportunities to exercise at Hotel Schweizerhof Bern & Spa?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Schweizerhof Bern & Spa have an airport shuttle?
Yes, Hotel Schweizerhof Bern & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Schweizerhof Bern & Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Bern.
Are any cleaning services offered at Hotel Schweizerhof Bern & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Schweizerhof Bern & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.