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Hotel Goldener Schlussel

Traveller (97)
Room & Suite (39)
Dining (8)

About

Location
Cleanliness
Service
Value
Our 34 modern, charming and comfortable rooms are tastefully decorated. The hotel is located in the pedestrian quarter and has very quiet rooms overlooking the courtyard. All rooms have shower, WC, radio, direct dialling telephone, TV with flat screen, public wireless LAN, safe and hairdryer. There is an internet corner for your convenience at the reception. Open 364 days a year, our restaurant is an inviting and typical old town building with excellent Swiss Cuisine. Try one of our classic specialities such as Maiskroketten, Salade folle, Wiener Schnitzel, Suure Mocke or Lammmignons. With pride we serve the best Swiss sausages for instance Glarner Kalberwurst, Tessiner Luganighetta, Berner Zungenwurst or Boutefas from Payerne.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
332Reviews
118Photos
4Q+A
54Room tips
Traveller rating
  • 57
  • 145
  • 83
  • 35
  • 12
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Popular mentions
The room was big and clean and modern. The bed comfortable. The hotel is well situated and super for sight seeing. Unfortunately loud noises could be heard when people were leaving bars or deliveries were being made early morning. The negative is that the bathroom is a cubicle
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The hotel has a perfect location in the center of the city. Room was clean and perfect for a business stay. A bit loud in the evening due to people enjoying the night out. Lovely breakfast with a nice variety of goodies. Staff excellent and friendly from the heart. I would
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It is barely understandable how many hotels in Bern get away with their offer of barely acceptable accomodations at relatively high prices. The place is old fashioned, ropms have minuscule TV sets, bathrooms are cramped and badly designed, and breakfast is so-so. The concludion:
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Response from AngiP39, Manager at Hotel Goldener Schlussel
Responded 8 Nov. 2018
Dear GranZorro Thank you for your feedback. It is nice if you compare a 3 star hotel with a 5 star hotel and a diplomat office. Then we did not do that bad. We wish you lots of fun in the wonderful city of Bern.
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The hotel facility is very average, or even below... the room is rather small and the wash room is an integrated unit within the small room. The hotel is located to the clock tower in town and you might be able to hear the clock ringning in the mornings...
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Response from AngiP39, Manager at Hotel Goldener Schlussel
Responded 9 Oct. 2018
Dear MGCPH Thank you for your feedback. We are in the middle of the old town of Bern and the Zytglogge is really close. But you do not hear them when the windows are closed. Otherwise you can ask for an quiet room. We wish you a nice time and maybe again in Bern.
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Unfortunately during our stay the street was undergoing major works. Our room was at the front of the building and very very noisy. The room itself was small but clean. Good location No air conditioning however
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Response from AngiP39, Geschäftsführer at Hotel Goldener Schlussel
Responded 22 Sep. 2018
Dear Susanne We appreciate your feedback. We are pleased that you liked the location and the cleanliness of the rooms. A lot of constructing work is going on in and around Bern. We apologize for the inconveniences. Best regards Your Goldenes Schlüssel Team
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The junior suite
Modulare Nasszelle.
Zimmer zum Hof im dritten Stock
Ausblick durchs Fenster zum Hof
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Is there self service laundry service for guests?
No self serve laundry. A laundrymat is about 20 min away by bus.
1 vote
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Please could you let me know if you have on site parking
There is no on-site parking. You may get lucky and find a space on the street, but it's not likely. I have been to Bern many times and I do know there is public parking within a few minutes walk from the hotel. The front desk staff are very helpful and will be able to assist you. I recommend that you take public transport in Bern as the hotel will give you a pass as part of your stay.
0 votes
I want to know if the rooms have air conditioner, kettle , and a fridge.
I don't remember air conditioner in the room. I have a small single room. Perhaps it is best you ask them via email. It can be hot in summer.
0 votes
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"Stay away!"
"Stay here only as absolutely necessary"
"If you take room on the street side, it will be too noisy at night. So prefer room on the Courtyard side."
"Choose the river side, not the street."
"Acceptable if you do not hear the noise of the bars"
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PRICE RANGE
USD 156 - USD 263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
goldener schlussel hotelgoldener schlussel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
34
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