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BEST WESTERN Hotelbern

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BEST WESTERN Hotelbern
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436 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Singapore, Singapore
Reviewed 17 January 2017

Was in Bern on a business trip, and HotelBern turned out to be a pleasant stay for the week. I like the fact that it was easy to get around the scenic city from the hotel: Stadttheater Bern is just around the corner, as is the Federal Palace of Switzerland (parliamentary house). The rooms were cosy, and comfortable, and meals...

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Helpful?
Thank BlackBaron1976
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear BlackBaron1976 We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as...

Philadelphia
Reviewed 4 January 2017 via mobile

The hotel was great from the start! Let us check in early. We had coffee upon arrival and they added some cookies. The next day they added chocolates! Very nice touch! The hotel is centrally located and is great for walking all over Bern. Any time we had questions the staff was helpful and attentive. We even had a little...

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Helpful?
Thank DanielleGibs
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear DanielleGibs Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking...

Tampa, Florida
Reviewed 15 December 2016

Very good hotel in center of old town and just a few minutes walk from train station. Good clean rooms with very friendly staff. The rooms are perfectly fine and are cozy. The location is what makes this a great hotel. It is right in the middle of where you want to be. A good solid choice for staying in...

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Helpful?
Thank LoriO24
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear LoriO24 thank you overmuch for this fantastic feedback regarding your stay at the Best Western Hotel Bern. We are pleased to read that you were fully satisfied with you stay and our service. Lovely that you felt comfortable and welcome by our staff and atmosphere. We would be happy to see you again during your next trip to Berne....

Siena, Italy
Reviewed 6 December 2016

Not my most favorite hotel. Over-priced, in my mind. Service and the room were ok, but there was nothing to make me want to return to this hotel the next time I visit Bern. Location was excellent; close to train station and the old town.

Review collected in partnership with Best Western
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Helpful?
Thank carlapR1907WZ
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear carlapR1907WZ Thank you very much for letting us know your thoughts on your recent stay at Hotel Bern in Berne. Also, thank you for your appreciation towards our central location. We hope you might consider giving us another chance as it would be a pleasure to welcome you back at our hotel. Sincerely, Claudia Mende - Sales & Marketing

Annecy, Haute Savoie
Reviewed 1 December 2016 via mobile

I had a single room with large bed for 1 person so 1 pillow, 1 towel... I guess very Swiss but overall very convenient, Confortable... The must is that it is Very central. Parking public central or train station 36 CHF Per Day at 10-15 min walking .. But price quite high..

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Helpful?
Thank annedo62
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Annedo62 Thank you very much for letting us know your thoughts on your most recent stay at Hotel Bern in Berne. Also, thank you for your appreciation towards our central location. We would love to welcome you back as our guest. Sincerely, Claudia Mende - Sales & Marketing

Cambridge, UK
Reviewed 1 December 2016

Perfectly placed for exploring Bern, this is what you'd expect from a Best Western: functional, clean, unspectacular. The reception staff were friendly and helpful, breakfast buffet was okay and the rooms are adequate. I did request a change of room when I first checked in though, as I was allocated a room immediately in front of the elevator doors, and...

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1Thank pob74
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for being our guest during your recent trip to Berne and for the time you took to share your valued feedback with us via Tripadvisor.com. I am glad to see that you were content with our service our front desk staff. We would be pleased to welcome you back next time you are in Berne. Best...

Hod HaSharon, Israel
Reviewed 26 November 2016

The hotel is located in the center of Bern, and is within a few minutes walk from many restaurants. The room was of nice size, very clean, and service was excellent. The train station is around a 7 min walk from the hotel.

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Helpful?
Thank avipiti
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear avipiti Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking...

Luxembourg
Reviewed 24 November 2016

Very nice actually. Right in the centre of Bern; super friendly welcome by reception staff and spacious, clean room. Good breakfast too. Location is great with many restaurants and bars right "next door". Anything to "moan" about? The hotel doesn't have its own car park so; you need to drive 2 minutes and then walk back 5. Rooms could do...

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Helpful?
Thank trungelux
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear trunge Thank you overmuch for this fantastic feedback regarding your stay at the Best Western Hotel Bern. We are pleased to read that you were fully satisfied with you stay and our service. Lovely that you felt comfortable and welcome by our staff and atmosphere. We take note of your input with the sockets. We would be happy to...

Minnesota
Reviewed 17 November 2016

Location is excellent, right in the center of Old Town. 2 stops on the tram from the train station, or you could walk in 6-8 minutes. Tram stop less than 1 block away. Great for walking the city and seeing all the landmarks and sights. Front desk staff was excellent. Room was updated, pretty spacious, clean with great bed. We...

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Helpful?
Thank pbirdie3
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Kl B Thank you for being our guest during your recent visit to Berne. We appreciate your decision to share your valued feedback with us via tripadvisor. We are delighted to hear you were content with your our rooms, service staff as well as with our location. We would be pleased to welcome you back as our guest in...

Washington DC, District of Columbia
Reviewed 10 November 2016

Located right next to the old town this was a great hotel to use as a base when exploring Bern on foot. It's a few blocks from the train station (maybe 10-15mins depending on walking speed) but you can walk along main roads and see some markets and shops, making it a pleasant commute. Overall friendly staff with clean rooms...

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Helpful?
Thank Jetlag1332
HOTELBERN, Leiter Gästebetreuung at BEST WESTERN Hotelbern, responded to this review

Dear Jetlag1332 Thank you for your recent stay in Hotel Bern and your lovely feedback. We would be pleased to welcome you back as our guest the next time you are in town and send our best regards from Berne. Claudia Mende - Sales & Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $214 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Bern
#6 Romantic Hotel in Bern
#6 Family Hotel in Bern
#8 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotelbern staff and other travellers.
13 questions
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Zurich, Switzerland
11 months ago
North Carolina, USA
Columbus, Ohio
7 months ago

See all questions (13)

Questions? Get answers from BEST WESTERN Hotelbern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard will be quieter. No traffic and fresh air if you want it.”
trungelux, 23 Nov 2016 | Read review
“rooms on the street side are a litle bit noisy”
743cristinac, 19 Oct 2016 | Read review
“We had a room on the front of the hotel and there was some street noise, I would suggest a room on the back side of the hotel.”
Mike_B52033, 5 Oct 2016 | Read review
“Street side can be a little noisy, yard side side has the local bell tower chiming every 15 mins - your choice”
dojd, 1 Sep 2016 | Read review
“Ask for bigger rooms with view”
ljavier34, 15 Aug 2016 | Read review
5 of 5