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BEST WESTERN Hotelbern

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BEST WESTERN Hotelbern
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407 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Annecy, Haute Savoie
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW via mobile

I had a single room with large bed for 1 person so 1 pillow, 1 towel... I guess very Swiss but overall very convenient, Confortable... The must is that it is Very central. Parking public central or train station 36 CHF Per Day at 10-15 min walking .. But price quite high..

Helpful?
Thank annedo62
Cambridge, UK
Level Contributor
125 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 4 days ago NEW

Perfectly placed for exploring Bern, this is what you'd expect from a Best Western: functional, clean, unspectacular. The reception staff were friendly and helpful, breakfast buffet was okay and the rooms are adequate. I did request a change of room when I first checked in though, as I was allocated a room immediately in front of the elevator doors, and... More 

Helpful?
1 Thank pob74
Hod HaSharon, Israel
Level Contributor
212 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 week ago

The hotel is located in the center of Bern, and is within a few minutes walk from many restaurants. The room was of nice size, very clean, and service was excellent. The train station is around a 7 min walk from the hotel.

Helpful?
Thank avipiti
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear avipiti Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking... More 

Luxembourg
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

Very nice actually. Right in the centre of Bern; super friendly welcome by reception staff and spacious, clean room. Good breakfast too. Location is great with many restaurants and bars right "next door". Anything to "moan" about? The hotel doesn't have its own car park so; you need to drive 2 minutes and then walk back 5. Rooms could do... More 

Helpful?
Thank trunge
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear trunge Thank you overmuch for this fantastic feedback regarding your stay at the Best Western Hotel Bern. We are pleased to read that you were fully satisfied with you stay and our service. Lovely that you felt comfortable and welcome by our staff and atmosphere. We take note of your input with the sockets. We would be happy to... More 

White Bear Lake, Minnesota
Level Contributor
212 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 2 weeks ago

Location is excellent, right in the center of Old Town. 2 stops on the tram from the train station, or you could walk in 6-8 minutes. Tram stop less than 1 block away. Great for walking the city and seeing all the landmarks and sights. Front desk staff was excellent. Room was updated, pretty spacious, clean with great bed. We... More 

Helpful?
Thank pbirdie3
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Kl B Thank you for being our guest during your recent visit to Berne. We appreciate your decision to share your valued feedback with us via tripadvisor. We are delighted to hear you were content with your our rooms, service staff as well as with our location. We would be pleased to welcome you back as our guest in... More 

Washington DC, District of Columbia
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

Located right next to the old town this was a great hotel to use as a base when exploring Bern on foot. It's a few blocks from the train station (maybe 10-15mins depending on walking speed) but you can walk along main roads and see some markets and shops, making it a pleasant commute. Overall friendly staff with clean rooms... More 

Helpful?
Thank Jetlag1332
HOTELBERN, Leiter Gästebetreuung at BEST WESTERN Hotelbern, responded to this review

Dear Jetlag1332 Thank you for your recent stay in Hotel Bern and your lovely feedback. We would be pleased to welcome you back as our guest the next time you are in town and send our best regards from Berne. Claudia Mende - Sales & Marketing More 

Toronto, Canada
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 weeks ago via mobile

Had a great stay for 3 nights while in town on business. I believe the hotel is due for a renovation. Style aside, you would never know anything is worn out. It is so clean and well kept. Staff are absolutely charming and friendly. Service efficient, restaurant is very good. Location is excellent in the heart of town and a... More 

Helpful?
Thank Jadacyyz
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Jadacyyz We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as... More 

Arlington, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I was in the hotel for 6 nights and it's a very nice hotel. The staff are extremely polite,friendly, very professional and always try to help. The room was small but very functional. It was very clean. The restaurant was very good and the food was delicious. The restaurant staff made it a very joyful experience. When I return to... More 

Helpful?
Thank WausPaus
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear WausPaus Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking... More 

Mogadishu
Level Contributor
6 reviews
6 hotel reviews
Reviewed 4 weeks ago

I like the locations, it was in the middle of the old town and where you can commute easily to other locations. I used to walk around a lot in the evenings and I enjoyed sitting out watching the passers. The Bern Train locates just behind, the shopping malls or avenue was just walking distance. I simple fall in love... More 

Helpful?
Thank samira_hassan
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Samira_Hassan Thanks a lot for this great review. We are pleased to hear you enjoyed your recent stay in our hotel. Once again, thank you very much for choosing Hotel Bern andit would be a pleasure to welcome you back at our hotel. Best regards Claudia Mende - Sales & Marketing More 

Los Gatos, California
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 October 2016

Located just outside the wall of Old Bern, this hotel is central to the entire town. Great service from a friendly staff. Modern furnishings add space to a modest sized room. We wished the bed was softer, but with all the walking we did, we still slept well.

Helpful?
Thank czechago
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Czechago We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $218 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Bern
#6 Family Hotel in Bern
#6 Luxury Hotel in Bern
#8 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotelbern staff and other travellers.
9 questions
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Zurich, Switzerland
6 months ago
Columbus, Ohio
2 months ago
Singapore, Singapore

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Questions? Get answers from BEST WESTERN Hotelbern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard will be quieter. No traffic and fresh air if you want it.”
 of 5 bubbles trunge, 23 Nov 2016 | Read review
“rooms on the street side are a litle bit noisy”
 of 5 bubbles 743cristinac, 19 Oct 2016 | Read review
“We had a room on the front of the hotel and there was some street noise, I would suggest a room on the back side of the hotel.”
 of 5 bubbles Mike_B52033, 5 Oct 2016 | Read review
“Street side can be a little noisy, yard side side has the local bell tower chiming every 15 mins - your choice”
 of 5 bubbles dojd, 1 Sep 2016 | Read review
“Ask for bigger rooms with view”
 of 5 bubbles ljavier34, 15 Aug 2016 | Read review
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