We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Metropole

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Metropole
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

223 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 94: English reviews
Rome, Italy
Reviewed 3 weeks ago via mobile

Very good location (few meters from Bern central station), clean and welcoming hotel, very kind staff. Only about the breakfast, I see margin for improvement: no cakes, no coffee machine for an espresso. Surely I'll come back during my next business trips.

 Report
Helpful?
Thank Massimiliano A
Giulianova, Italy
Reviewed 4 weeks ago

The hotel is centrally located, it's staff is very helpful, nice, but If I go to Bern once again, I will not choose this hotel. Overpriced for what it is: old and kind of decrepit, even if it is not so, the bathroom is sinking into ugliness, and not well kept. No outlets, I had to plug both iPad and...

 Report
Helpful?
Thank GioryNiezen
Olonzac, France
Reviewed 28 October 2016

In relatively close walking distance to the station, my tour operator booked me in this hotel for convenience of access. Certainly all other hotels I saw between the station and this hotel were of much superior quality, so I presume this was chosen because of price. However, whatever was paid, it was not worth it. I arrived later than planned...

 Report
Helpful?
Thank JACACW
Adelaide, Australia
Reviewed 24 October 2016

The hotel was booked online for a 1 night stay The room was described as an Easy Double Room .It cost us the ridiculous price of CHF164. It was chosen for its central position,and proximity to Railway Station. Due to a family commitment, we were unable to book in personally during the day, but our Swiss relative was able to...

 Report
Helpful?
Thank buob2016
Toronto, Canada
Reviewed 15 October 2016

The Hotel Metropole is centrally located on Zeughausgasse, a one-block street that boasts 3 hotels. The other two are decidedly better: the Kreuz (which also manages the Metropole) and the Best Western Hotel Bern. The Metropole's location and its reception staff are its redeeming features. Everything else is nondescript. I reserved a week in advance, and paid 220CHF per night....

 Report
Helpful?
Thank PeterDYYZ
Ontario, Canada
Reviewed 9 October 2016

It is a very old hotel with small rooms and even smaller bathroom...bathroom is so small that there is no sink inside it, but only one sink right beside the bed...everything including carpet etc. looks very old and needing some refurbishment..staff was friendly and breakfast buffet quite good....very near the train station

 Report
Helpful?
Thank Ipsita M
Melbourne, Australia
Reviewed 18 September 2016

Excellent hotel.great staff.The breakfast buffet was magnificent Crystal the trainee receptionist was excellent,very helpful and definitely an asset.,so was the evening receptionist lady. The only disadvantage was our room being 215 was right over the restaurant and was very noisy during the night. Once again many thanks for an excellent stay and we will be back

 Report
Helpful?
Thank Wilson B
Bendigo
Reviewed 14 September 2016

This is definitely NOT a 3 star hotel. Very, very old in urgent need of refurbishment. Décor, well there is none. Vey basic bed, pillows awful. our Normal European charger did not fit had to go over the road to hotel for charger, corkscrew NOT good enough. The girl on reception acted like we were a nuisance when we asked...

 Report
Helpful?
Thank milly192
Red Wing, Minnesota
Reviewed 6 September 2016 via mobile

Adequate, clean, secure no frills hotel. Centrally located. Reasonably priced for Bern. Walking distance to train station. Starbucks close at hand. Excellent restaurants in neighborhood. Stores except at train station all closed on Sunday's. Acceptable if you are just in need of a place to sleep. Breakfast buffet a nice feature.

 Report
Helpful?
Thank Peggy R
Atlanta
Reviewed 14 August 2016

LOCATION: The Hotel Metropole is about a 10 minute walk from Bern's main train station. While not exactly in the center of Bern's old town, it's in a good location. It's also within short walking distance of Bern's art museum and tram stop. There's many restaurants in the area. HOTEL: The Metropole is a tired looking, no frills hotel inside...

 Report
Helpful?
1Thank StockholmKindaGuy

76 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
View from Room (4)
Viewed
Bathroom (12)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Room/Suite (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bern hotels
0.0 km away
Hotel Kreuz Bern
Hotel Kreuz Bern
#22 of 30 in Bern
330 reviews
0.1 km away
BEST WESTERN Hotelbern
0.4 km away
Hotel City am Bahnhof
Show Prices
Show Prices
Show Prices
0.7 km away
Hotel National AG
Hotel National AG
#24 of 30 in Bern
214 reviews
0.7 km away
Sorell Hotel Ador
Sorell Hotel Ador
#12 of 30 in Bern
301 reviews
0.2 km away
Hotel Baren am Bundesplatz
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the City-Hotel Metropole. Our centrally situated city-hotel offers 103 beds in 59 functional furnished single-, double- and triple rooms. Benefit from the ideal location. A wide cultural offer and attractive shopping facilities under the arcades of Berne are within walking distance. Only a few steps from the main station and right next to the capacious public parking garage you can reach us either by public transport or by car. ... more   less 

Additional Information about Hotel Metropole

Address: Zeughausgasse 28, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $179 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda, Odigeo, Priceline and HotelTravel.com so you can book your Hotel Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swiss q Metropole Hotel Bern
Bern Swiss q Metropole
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
2 questions
Ask a question
Rochester, New York

See all questions (2)

Questions? Get answers from Hotel Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are not air-conditioned.”
 of 5 bubbles PeterDYYZ, 14 Oct 2016 | Read review
“Very comfortable ,convenient location to the railway station and plenty of good restaurants around”
 of 5 bubbles wilsonb741, 18 Sep 2016 | Read review
“Avoid rooms by the elevator and street.”
 of 5 bubbles StockholmKindaGuy, 13 Aug 2016 | Read review
“Ask for a room at the back. Front rooms are very noisy.”
 of 5 bubbles April0304, 18 May 2016 | Read review
“rooms to the courtyard are quieter”
 of 5 bubbles Katharina9787, 12 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay