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Hyperion Hotel Basel

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Hyperion Hotel Basel
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707 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Switzerland
Reviewed 2 days ago NEW

This is not our first time in this hotel and we had different experiences, this time everything went all perfect. we booked 2 rooms and requested for a room with connecting doors and the room manager Sophie Kocak upgraded us to a superior room on the 9th floor which we highly appreciated. our room was clean and comfortable with a...

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Helpful?
Thank Atil R
Basel, Switzerland
Reviewed 1 week ago

In 2016 the hotel was called Ramada Plaza. At first I was reluctant to book this property, because the Ramada brand has a very low-quality stigmata in the US. This Ramada is located in a prime location. Most rooms overlook Basel. Breakfast is rather good for Switzerland. Early check-in was granted, which I very much appreciate.

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Thank valeriancorp
Sydney, Australia
Reviewed 3 weeks ago via mobile

I attended as part of a conference. Conference facilities were good although the room was very long and not too intimate. Food from the hotel restaurant was very good and served in ample quantities and the staff were very attentive. The room was moderately sized and comfortable. The only downsize is that it is a little out of the city...

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Thank Michael A
Reviewed 3 weeks ago

If you're here on business, the hotel is a short walk from Roche and Novartis. It's a business hotel. Other than the fitness room, which is a joke, everything is fine, and bland. (Fitness room consists of a treadmill, elliptical, stair climber, stationary bike, and rowing machine. Treadmill doesn't work). I didn't eat here so no no idea about the...

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Thank Bai_Xing_Xing
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Bai_Xing_Xing We appreciate you taking the time to complete a survey regarding your recent stay with us. We are very pleased to read that you liked the location around as well as our rooms. As it is our goal to continuously improve our service and exceed guest expectation, we are truly sorry that we did not meet your expectations...

Zagreb
Reviewed 5 weeks ago

I enjoyed staying in Ramada Basel a number of times in the last months. I want to give a positive feedback to the entire staff. They were very responsive with regards to booking, flexible, and made my stay enjoyable – thank you! I in particular appreciate the services of Claudiu, working in the lobby coffee bar. Claudio is an expert,...

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1Thank sini-5
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Sinisa Once again a BIG THANK YOU for your wonderful Feedback on the customer service survey regarding your stays at our hotel. As written in our Email to you we especially appreciate your comments about our staff. They are our greatest assets and it is nice to have them acknowledged. On behalf of our entire staff here at the...

Brooklyn, New York
Reviewed 28 January 2017

I've learned my lesson, no more Ramadas. I had a similar poor experience in Berlin: I'm guessing the rooms (at least the singles) were laid out by computer, because no human would have come up with these plans. Maximum use of space, no room for human inhabitants or, dare I say it, a piece of luggage. My room (which I...

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Thank martha-10070
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Martha Thank you very much for publishing your rating. We are taking all feedback of our guests into consideration to improve guest satisfaction and quality. Your constructive comments about our rooms are very much appreciated. On the other hand we are sorry that you didn´t felt comfortable in the room you stayed in. We kindly inform you that our...

Sunnyvale, California
Reviewed 27 January 2017

Came for a conference in January - close to airport and very nice staff. When I go to the room noticed the carpet was completely worn out - could not give it 4 stars with that! Also - the thermostat was hard to set, kept on changing to get the right temperature. The elevator was like no other I have...

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Thank jdressle
Lugano
Reviewed 21 January 2017

Stayed here so we could attend the autumn festival which is around 540 years old. Rooms were clean and the staff was great. Breakfast was very good, a buffet that had plenty to get your day started. The hotel was easily to get to from the highway and they had parking. It was an easy location to walk all over...

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Thank bods11
Marlow, United Kingdom
Reviewed 20 January 2017

Comfortable modern rooms - Well laid out. Larger plug adapters may turn off light switch by bed! (buy a "long, thin" adapter rather than a wide one. No mini bar (machines in corridor take swiss francs). BBC 1, BBC2 and news channels. Restaurant adequate. Ground floor bar a bit impersonal. Staff v friendly.

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Thank scox07
Aliso Viejo, California
Reviewed 7 December 2016 via mobile

The hotel was clean and in a decent location. Tram right out the door will get you all over Basel. The rooms were large for Europe and he beds comfortable. The breakfast buffet that was included was excellent! Great selection and quality.

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Thank shanna661

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ramada Plaza Basel City Center, the highest habitable building in Basel, is located directly next to the fair & exhibition site. Situated in the center of the city, close to Basel's Old Town and just 300 metres from Badischer Bahnhof (train station on the German border), the hotel is an ideal starting point for sightseeing and excursions. The 224 modern rooms in the categories comfort, deluxe, executive and suite all have free Wi-Fi Internet, a desk, mini fridge, safe with a charger plug socket, cable TV, telephone, hairdryer and bathrooms with sophisticated lighting. ... more   less 

Additional Information about Hyperion Hotel Basel

Address: Messeplatz 12 | 4058 Basel, Basel 4058, Switzerland (Formerly Ramada Plaza Basel Conference Center)
Region: Switzerland > Canton of Basel > Basel
Price Range: $164 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyperion Hotel Basel 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Ramada Plaza Basel Hotel Basel
Ramada Basel
Basel Ramada
Hotel Style:
#13 Luxury Hotel in Basel
#18 Romantic Hotel in Basel
#20 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Hyperion Hotel Basel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to see the actual room before accepting it.”
 of 5 bubbles martha-10070, 27 Jan 2017 | Read review
“Some of the higher rooms have nice views of Basel”
 of 5 bubbles jfrworld, 22 Nov 2016 | Read review
“Choose a high floor, outside room for the best views”
 of 5 bubbles wendykU5844TI, 22 Nov 2016 | Read review
“Look for a room on a high floor for great views across the city.”
 of 5 bubbles battyee, 3 Sep 2016 | Read review
“we really enjoyed the junior suite”
 of 5 bubbles Pigalle1966, 28 Aug 2016 | Read review
5 of 5