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Swissotel Le Plaza Basel

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#13 of 51 Hotels in Basel
Certificate of Excellence
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701 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Leeds, United Kingdom
Reviewed 25 October 2016 via mobile

I stayed here for one night on a business trip and to watch the indoor tennis tournament. The hotel is close to the centre of Basel and is comfortable and clean. The staff are friendly and helpful. Wifi is free and strong even in the rooms. We ate at the restaurant and although the food wasn't amazing there are plenty...

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Helpful?
Thank Chris D
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Chris D Thank you very much for your feedback. We are happy to hear that you enjoyed your stay with us and we hope to welcome you back soon! Best regards Brigitte Fritz General Manager

San Francisco, California
Reviewed 23 October 2016 via mobile

After years of regular trips I keep coming back to the Swissotel. The rooms are clean and comfortable, the wifi is strong and reliable and the room service is 24h. Most of all the staff are always professional and friendly I like that remodeling is going on, some rooms need an update.

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Helpful?
Thank Kimberly L
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Kimberly L Thank you very much for your feedback. We are happy to hear that you had an enjoyable stay and are looking forward to welcoming you again soon! Best regards from Basel Brigitte Fritz General Manager

United Kingdom
Reviewed 21 October 2016

Warm welcome, attentive staff, extremely good breakfast. Gourmet and Healthy breakfasts. good location from were to explore Basel and its surroundings. Iwas very relaxing overall and the room was quiet. Islept very well!

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Helpful?
Thank claudeb
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear claudeb Thank you very much for your feedback. I am very happy to hear that you enjoyed your stay and our breakfast buffet! The whole team is looking forward to welcoming you again soon. Best regards Brigitte Fritz General Manager

Singapore, Singapore
Reviewed 21 October 2016

I just wanted to say that this hotel has class, as even after i did not return to this hotel (because there are so many nice hotels in Basel) i had a very warm welcome by the reception and the reception staff even gave me an upgraded room, I have no status in this hotel. The food is high in...

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Helpful?
Thank PE T
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear PE T The whole team is happy to hear that you enjoyed your stay with us! We are looking forward to welcoming you again soon here in Basel. Best regards Brigitte Fritz General Manager

Reviewed 9 October 2016 via mobile

This hotel is a quality hotel by all means. Everything was just perfect. Location - spacious room - wide range of amenities - mobility ticket - close to tram stations - friendly and smiling staff - in-room dinning was a lovely experience- very good breakfast. In the room you will have a coffee machine- boiler - coffee/tea- hair dryer -...

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Helpful?
Thank Ala'a E
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Ala'a E Thank you very very much for your lovely feedback. It a pleasure to read your nice words and I will show them to all my colleagues. We are so happy to hear that you enjoyed your stay and whope to welcome you back soon with us. Best regards and have a wonderful week, Brigitte Fritz General Manager

Sydney, Australia
Reviewed 9 October 2016

This is a very pleasant standard business hotel. Walking distance to the heart of the city and the Rhine river. The room had a bath and shower. Has a pillow menu. I stayed for 2 nights. Over all it is a good place to stay in Basel. No swimming pool.

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Helpful?
Thank Mummydolphin
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Mummydolphin Thank you very much for your feedback. We are pleased to read, that you enjoyed your stay with us and we hope to welcome you back very soon. Best regards Brigitte Fritz General Manager

Geneva
Reviewed 6 October 2016

Stayed for the second time, room 321, efficient and friendly check in, yes it is Basel Switzerland so yes it is pricey... Room was very nice, as per another reviewer, I had no view outside the window, but was totally quiet, which suited me fine. Bathroom has more amenities than expected. Excellent choice of restaurants immediately outside the hotel, plus...

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Helpful?
Thank Lukealbert
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Lukealbert Thank you very much for your feedback. I am happy to hear that you enjoyed your stay with us. I am sorry that the French channels were not working properly we will of course take care of this issue right away. Also I apologize for the inconvenience regarding the valet parking. We hope to welcome you back again...

Kauniainen, Finland
Reviewed 2 October 2016

I visited Swissotel Le Plaza in Basel for business reasons in September. The hotel was very clean and the hotel room was well equipped and clean. Very comfortable bed with several pillow options. Hotel is located next to the congress center. Tasty breakfast with a lot of to choose from. However, the hotel is pretty expensive.

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Helpful?
Thank Mielikki68
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Mielikki68 Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon and wish you a wonderful weekend. Best regards Brigitte Fritz General Manager

Tucson, Arizona
Reviewed 30 September 2016

Tauck arranged our pre cruise lodging at the Swissotel Le Plaza Basel prior to departing down the Rhine River on a twelve day excursion to Amsterdam. While the hotel is conveniently located in downtown Basel, our expectations of "luxury" accommodations was not met. The rooms, while spacious by European standards, were extremely spartan. For instance, there were absolutely no drawers...

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Helpful?
Thank hgreenleaf2
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear hgreenleaf2 Thank you very much for your feedback. We are sorry to hear that we did not meet your expectations but are happy that you enjoyed our breakfast. We are very thankful for your review. It is the best way to find out how to improve ourselves and the provided services. We hope you are having a wonderful cruise...

Berkeley, California
Reviewed 30 September 2016

We stayed in this hotel because Basel was the starting point for a river cruise and the cruise people arranged for travelers to stay here before the cruise commenced. We have not stayed in other hotels in Basel, and thus can't compare them. We prefer luxury hotels, so this fact probably influences this review. When we arrived at 6:00 PM...

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Helpful?
Thank BerkeleyJohn
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear BerkeleyJohn Thank you very much for your feedback which we really appreciate. We are delighted to hear that you enjoyed your stay with us and we hope to welcome you again soon. We wish you a wonderful weekend. Best regards Brigitte Fritz General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure. ... more   less 

Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25 | 4005 Basel, Basel 4058, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $170 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Le Plaza Basel 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Hotel Style:
#7 Business Hotel in Basel
#8 Luxury Hotel in Basel
#13 Family Hotel in Basel
#14 Romantic Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Le Plaza Basel staff and other travellers.
10 questions
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St Albans, United Kingdom
5 months ago
Philadelphia, Pennsylvania
Dublin, Ireland
7 months ago

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Questions? Get answers from Swissotel Le Plaza Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 lifts to all floors”
 of 5 bubbles Catons, 1 Dec 2016 | Read review
“The better rooms will be south facing and on the higher floors. But don't expect adequate storage for your clothing.”
 of 5 bubbles hgreenleaf2, 30 Sep 2016 | Read review
“477 is actually a suite but is excellent for stays longer than a day or two.”
 of 5 bubbles 260isobelg, 7 Aug 2016 | Read review
“Ask for a room facing away from the street so you don't pick up the tram bells.”
 of 5 bubbles drsjewell, 30 Jul 2016 | Read review
“Le Plaza Suite is quite roomy”
 of 5 bubbles 66fredc, 23 Jun 2016 | Read review
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